Ubi-Houck

Originally Posted by Gravelmead
Okay, that worked thanks.

Awesome to hear, Gravelmead!

Do let us know if there is anything else we can help with. Thanks!

Hi again, MirMarshall!

I have removed these again, please refrain from posting them on the forums as it goes against naming and shaming policy.

Please report these on ... Read more

Hello!

Thanks for the information and sorry to hear you are crashing when trying to open the settings.

In this situation, can you please try the steps in this article.

If it persists, please create a ... Read more

Hi AALoneWolf0923!

Sorry to hear you having issues with these achievements not activating. I am afraid Ubisoft Support are not able to manually grant achievements, but we can look at investigating the root cause.

Just to confirm, is this for all achievements or just the ones you listed?

Also did you complete these in a group or solo? On one character or different ones?

Any other information you can provide would be helpful.

Thanks!

Hello!

I am sorry to hear you are having issues with the mortar turret locking up.

I can see this was reported to the team and we are trying to reproduce this behavior. This is why we are asking for those videos as there can be different factors causing this to occur and we want to see and try the exact same steps as you guys are doing to find the root cause.

We truly appreciate all the help you can give us.

Thanks!

Hi jctrent2!

I am sorry to hear you have been having issues with the Foundry Bulwark.

We are investigating this. Note this will not work in the shooting range as there is no NPCs to shoot your armour or shield to proc it.

To help with this, could you please provide us with video of this in the open world?

Thanks!

Originally Posted by GlennFlatpack
I definitely do. https://1drv.ms/v/s!AnjpL2qsJmRKlq5r...K5XuQ?e=7Zeb68

Thanks for the video.

I have passed this along to The Division 2 team.

Thanks!

Originally Posted by ThePythonRanch
PSN, ThePythonRanch. I have an m1911 pistol with 15%wespon damage and in my recalibration library the core value is currently at 14% I'm not able to upgrade it this has now been over a week please fix and Al the clan projects had just recently reset and now I can't complete any of the and also I been having a problem with points on my watch disappearing My ammo count was at 46 and should have been at 47 and now it's back at 46 what are you guys doing to the game it seems you guys keep breaking it please help me.

Hi ThePythonRanch!

Sorry to hear you are also experiencing this. We are looking into this.

Please do keep an eye o... Read more

Originally Posted by johnniemorton
My turret and drone are not working consistently. Sometimes they do damage, most of the time they do not. I can't use most of my builds, so I may just move on to another game. It's frustrating to all of a sudden have basic weapons/skills not work all of a sudden. Are you going to fix this soon, or not? I'd like a straight answer, please. Thanks.

Hi again, johnniemorton!

I am sorry to hear you have issues with your drones and turrets.

I have replied to the thread you created ... Read more

Hello again!

The team have asked if you tweaked your mouse DPI at all and what is the DPI of your mouse currently?

Thanks!

Hi there!

We ask that all posts on the forum are in English.

If you would like support in another language, we do offer support in other languages which you can find ... Read more

Hello!

Sorry to hear you also not had The Grudge drop for you.

I have passed these new reports along to the investigation. I am afraid I do not have any update on this yet.

I am sorry for any inconvenience caused.

Thanks!

Hello everyone!

Sorry to hear you had issues with this.

This has been fixed.

Thanks!

Hello!

World Tier 5 is indeed the highest.

Season 2 is available, you can find more information here.

Thanks!

Originally Posted by r6er00
Bump... now that the devs are back, what’s the status on this?

Hi r6er00!

Sorry to hear you lost two Eagle Bearers are both your characters.

I am afraid we do not have an update on this. I have pass along your report of this too.

I am sorry for any inconvenience caused.

Thanks!

Hi johnniemorton!

Sorry to hear you having issues with your turrets and drones not working consistently.

Would you be able to provide us with video of this occurring? Also can you tell us more information about when and where this happens?

Any information you can give that helps us investigate is truly appreciated.

Thanks!

Hello everyone!

Thank you all for providing the information requested.

This has been fixed.

Thanks!

Hello Gravelmead!

Sorry to hear your in-game store is asking for dollars when you are using British pounds.

Can you please try empty the cache of Uplay PC? Please see our support article.

Also please disable any network altering software like VPNs.

Thanks!

Hello!

Sorry to hear you got stuck after climbing a ledge.

Has this occurred to you before? Are you able to provide us with a screenshot or video of the ledge in question?

Thanks!

Originally Posted by Krilltok
Hiya
Does this have a fix yet I'm stuck in New York because I can't kill Keener as he is immune all the time. I'm starting to wish i'd never bought the expansion

Hi Krilltok!

I am sorry to say we are still looking into this.

Please do keep an eye on the ... Read more