Ubi-Houck

Originally Posted by Mystic-Dude
Hi, I was hoping to use some of Division 2 music in Youtube for background music on my intros and Outros. I was wondering if this is allowed under the current policy?
I'm new to all this and don't want to be hit with any copyright strikes?
Would I just need to give credit to Ola Strandh and/or Ubisoft?
Any advice appreciated.
Thanks

Hi Mystic-Dude!

I am afraid you would not be able to use music from our games for your channel. You can find more information on our policy ... Read more

T.H.U.D.D. is the real VIP

Hello again, hitmanro2002!

I got an update.

It has been lifted.

Thanks!

Hello!

Sorry to hear you having issues with stutters and freezes.

I know you mentioned trying everything, however please check our our article for any steps you might have missed.

If persists, please create a ... Read more

Hi Osiride87!

Thanks for your report on no checkpoints in Tidal Basin on Heroic.

We have pass along this report to The Division team to investigate.

Thanks!

Hello!

Sorry to hear you have been facing bluescreen errors.We have made improvements to this. Please see here.

If you still experiencing issues, please let us know.

Thanks! ... Read more

Hi jctrent2!

Sorry to hear your weapons are changing automatically when using the shield.

Does this occur when reloading or at any time?

Also could you please try using a different controller?

Thanks!

Hello!

Sorry to hear you having issues with purchasing.

As this discussion involves your payment method and potential sensitive details, please contact us on Facebook or Twitter in a private/direct message. Alternatively, you can also ... Read more

Originally Posted by Solid27Snake
Same problem man. I was playing yesterday night it was smooth run then this morming I got 3x crash and auto restart of my pc.

Sorry to hear that.

Are you running on DirectX 11 or 12?

Also have you noticed any changes on your computer? (New applications, driver updates, windows updates etc)

Thanks!

Originally Posted by hitmanro2002
Usually how this will take long ?

I am afraid I do not have a timescale on this one.

Once I have an update, I will let you know.

I am sorry for any inconvenience caused.

Hi hitmanro2002!

Sorry to hear you were auto banned for spam.

I have asked one of the team to check that out.

Thanks!

Hello kepuli!

Sorry to hear about your experience with joining as backup and with clans.

To ensure the best possible connection to our servers please see our connectivity troubleshooting.

Please let us know what happens after you try the steps, what changes you notice.

Thanks!

Originally Posted by JoninX970
@Ubi0Houchk

Here is a video demonstrating that the Healing Trap not functioning as expected.
https://www.youtube.com/watch?v=ANELjy8bB_Y

-@1min,35seconds, you'll see ItsShiix's gear and Healing Trap stating in-game that the trap should heal for ~800K.
Bit. Meanwhile Sprider221 has his healing build on (all Skill ...

Read more

Hello ItsShiix!

Thanks for providing this report of the Healing Traps not working correctly on allies.

Could you send us a video/images showing your loadout and gear? Also showing the issue happening would also be a big help.

Thanks!

Thanks for the video and timestamps.

Showed it to The Division team and this is clearly not intended.

They did ask could you also send images or just a video showing all your key mapping and we can get this all escalated up.

Thanks again!

Hi ChronicKiller50!

Sorry to hear you had issues with finding your Agent. I can see this was handled in a support ticket.

If you do have any further issues or bugs, please let us know.

Thanks!

Hello everyone!

I am sorry to hear your Weekly SHD Cache not resetting.

We have passed these reports to The Division 2 team and we are investigating this.

I am sorry for any inconvenience caused.

Thanks!

Hi Zenasil!

Sorry to hear you having issues with Easy AntiCheat and your Water Cooled CPU controller.

In this situation, I would recommend making sure both programs are up to date. You should also make sure the game and Uplay are running with administrator rights. You may also want to reinstall supporting software and ... Read more

Hello!

Sorry to hear you are getting the crashing on DirectX 12.

We have forwarded these reports to the team for investigation. I am afraid we do not have an update yet.

Glad to hear you are able to play with DirectX 11 in the meantime.

I am sorry for any inconvenience caused.

Thanks!

Hi there!

We ask that all posts on the forum are in English.

If you would like support in another language, we do offer support in other languages which you can find ... Read more