Ubi-Houck

Ubi-Houck



17 Nov

Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi again!

Thanks for the image and video.

Could you give us more information about the issue? Is it just related to the icon or more?

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello again!

Thanks for the video and image.

Where is this object located?

Was it like that when you found it or did it get moved their by shooting/explosions?

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello QnHarlyPnkRngr!

Thanks for the time stamps and report.

I have passed the information and video to our Division 2 team to investigate.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi again!

Thanks for the image.

Were you still able to be revived?

Have you encountered this before? If so, did you notice any similarities to when it occurred?

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Great to hear the problem is solved!

If you do encounter further issues, please let us know.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello!

Sorry to hear you both had issues with this holster.

@OOoops_2018, please do check your crafting station. If you still have issues, please let us know.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello!

Thanks for the report and image.

Did you throw this or just place it?
Does the affect still work?
Has this occurred previously or only at this location?

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi Lazeerer!

Thanks for the update.

If anyone still encounters this issue, please do let us know.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Originally Posted by MOJayhawk
Thanks for getting back to me, Ubi-TheBerry.
Logging out then back in is the only thing that works. Once I log back in, the sound is gone so troubleshooting is not necessary. The sound usually does not return a second time in a session.
This is something new as I've been playing regularly for over a year and never had this happen. Best way to recreate would be to fight Hyenas in the street when they use RC cars. That's what the sound you hear is.
Hi MOJayhawk!

Thanks for the information. I have passed this report to the development team.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Originally Posted by MasterKornFan
https://xboxclips.co/zeroes-iv/b59cc...f-f6685ffc1a35 sorry I forgot to edit the clip, but it's around the end of it.
Thanks for the clip, I have passed this and the information provided to the develop... Read more
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Originally Posted by Deploys
any fix for this? This happened when my brother travelled to me when I was in the safehouse. It will not allow him to fast travel to the pentagon breach side intro mission because hes at the safe house and when he tries to fast travel to it, he goes to safehouse instead. The gate is locked behind him and me in both of our games.
Hi Deploys!

Sorry to hear your brother has issues with this mission. Just to confirm, does he have the season pass?

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi xphatman1x!

You can report bugs here on the forums or in a support ticket.

Please do provide us with as much information as possible including any steps to reproduce the issue and video of it.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hey everyone!

Thank you for all the reports and information.

We are currently looking into an issue with the Challenge Progression not refreshing in Connect Overlay.

The workaround for this is to restart the overlay by closing i... Read more
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Sorry to hear you have issues with the LMB and shooting.

Could you please try verifying the game files?

Also create a backup of your configuration file and then deleting it? You can find it in: Documents\My Games\Tom Clancy's The Division 2\

Once deleted, the game will create a new one when it launches. This will reset all your settings, you can restore the backup if you wish.

Let us know the results.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Originally Posted by WeDABESTM-k7wQ
Since 11.1, I’ve been disconnecting about every 5 minutes, making the game unplayable, and if I don’t get to finish the rewards track because of this, I’m going to be absolutely livid.
Sorry to hear about you disconnecting. Have you tried the steps provided by my colleague above?

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Originally Posted by Tyranmedic
This also happens every time Rogue agents appears at the Tombs and if u leave and reset map it still stays, u have to log off game and reload game again.
Happens at Tidal Basin where the first Jammer is located, and if u don’t get the dog, it disappears and doesn’t allow players to advance or fire a flare.
I don’t have a screen shot, but it is easy replicated on PS4, again u have to log off game and reload.
Hi Tyranmedic!

Thank you for the information.
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi mtschmitz!

Sorry to hear you have issues with the Polarity Switch.

Just to confirm, are you using a grenade that is thrown or a grenade launcher?

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello!

Sorry to hear you having issues with the future initiative assembly project.

Just to confirm, once you complete all the requirements, you get the same project again? Does it happen after the reset or straight away?

Do you receive any/some/all of the rewards from it?

Thanks!

16 Nov

Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello B3astFr0mDaEast!

Sorry to hear your project reset.

If you did not complete all the requirements it would have reset. Would you be able to provide us with images/video of the project completed?

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello!

I am afraid those are not part of the boost. Please see our article here.

Thanks!