Ubi-Houck

Hi AlkAlin20!

Sorry to hear you are not able to go to New York.

Just to confirm, you have purchased the Warlords of New York Expansion? If so, what is the error message you get?

Thanks!

Originally Posted by permanaj
Hi, I experienced this also on PC. How do you get the reward?

Hi permanaj!

Sorry to hear you have this issue with Hard Wire blueprint.

Did you also donate before recruiting Charles Douglas? Is there any other information that could help us reproduce this issue?

Thanks!

Hi Egarciar9!

Sorry to hear you have issues with downloading the expansion.

Please make sure the region of your PSN account and the game match. You can find more information here.

Thanks!

Hi DaveG4298!

Thanks for reporting this potential issue with Negotiators Dilemma and Memento.

You mentioned your friend could see something different from you, would you be able to show us video/images of both your view and theirs?

Thanks!

Hi Handy_hammy!

Sorry to hear you have issues with the Dusk League not being tracked.

Just to confirm, are you able to do the other leagues? Also could you show us video of them not tracking?

Thanks!

Hi pddadizi!

Sorry to hear you are stuck on this assignment.

Would you be able to show us video/images of what you can see including the map?

Thanks!

Hi CalvyB!

Sorry to hear you patch keeps changing. Does this happen with a specific patch or any patch you assign?

Thanks!

Originally Posted by DeathByCookies
Sorry, but why does the team want to simulate a combat environment?? Its a shooting range. That makes no sense to me. It just annoys me that I always have to leave the range to change change builds when I compare them.

Hi DeathByCookies!

Although I cannot comment on the design decision, I can pass your feedback on this to the development team.

If there is anything else we can help with, please do let us know.

Hi paaV_!

Sorry to hear you still have issues launching after doing those steps.

In this case, I would like to check out your system files. Can you please create a support ticket and include your Dxdiag and ... Read more

Hi iEvil666!

Sorry to hear you having issues with driver. Thanks for confirming the steps you've taken and providing the image.

Can you tell us more about the issue you are having? Does the game not load? If you get an error message, can you send us an image of that too?

Thanks!

Hi johnjohn40!

Sorry to hear you have issues with your wired connection. Have you tried the steps in the article my colleague provided?

Thanks!

Hi carl25828!

Sorry to hear you having issues with launching your game even after reinstalling and updating drivers.

In this situation, can you please try the steps in this article.

Please let us know the results of those steps.

Thanks!

Hi Mr_444!

This forum section is for Assassin's Creed Valhalla. Your issue does not seem to describe what could happen with this game.

If you are seeking a refund for a purchase, please reach out to our team in a support ticket.

Thanks!

Originally Posted by Magelikesbirds
I just updated my graphics driver so I should most likely be able to play Hyper Scape, thank you for the help anyways

You're welcome!

Please do let us know if there is anything else we can help with.

Originally Posted by BetterAdvantage
Ok thanks I wil try

You're welcome!

Do let us know if you still have issues. Thanks!

Hello!

For information on upgrading to the next generation. Please see this article.

Thanks!

Hello!

The availability of console versions of our games on the Ubisoft Store will depend on your region. If you are using the international Ubisoft Store, I am afraid console versions are not available.

Thanks!

Hi HelloImHawk!

Sorry to hear about your accidental purchase.

In order for us to look into that, can you please create a support ticket?

In that ticket, please include the link to this thread.

Thanks!

Hi RedFlameTiger!

Sorry to hear you do not see Premium Status. In this case, please contact us on Facebook or Twitter in a private/direct message. Alternatively, you can also ... Read more

Hi hamza20694!

Sorry to hear you are having issues with the Battle Pass.

Can you tell us more information? What part seems to not work?

Thanks!