Ubi-Karl

Ubi-Karl



18 Aug

Comment
    Ubi-Karl on Support Forums - Thread - Direct
No worries there, anytime .

Hope you have a good weekend and should you require assistance in the future, feel free to reach out at any time!
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Originally Posted by Emoney5_R6
My Indian peafowl charm wasn't given to me I've reset my game and it didn't work please help, I play on xbox and my gamertag is (Itz Emoney5) and my ubisoft is (Emoney5_R6)





Link to picture https://imgur.com/gallery/DEftR1T
... Read more
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey BurningAcorn,

Thanks for reaching out and I am sorry to hear about the issue you ran into.

I had a look at the image you sent and can confirm that charm has been added to your account, therefore have a look when you get a chance and let us know if you can locate it .
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey KlLLXR.,

Thanks for reaching out and I am sorry to hear about the issue you ran into.

We're happy to look into this for you, therefore in order for us to proceed, can you please provide us with screenshots showing challenge completed, where your username would be clearly visible?

Once received, we will have a look and get back to you as soon as possible!

BurningAcorn - I see you created seperate thread and I have responded to you a moment ago, therefore have a look when you get a chance ... Read more
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Originally Posted by Oguzaga03_TR
Thanks for your help. Came reward. But Gwankbokjeol challenge is not come . Can you add it?

There are not have another reward links:

-https://hizliresim.com/8oMkvv -Club Challenge page

-https://hizliresim.com/K5oJRF -My inventory

Can you add another reward?
Thanks for sending that over Oguzaga03_TR and the reward ... Read more
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey SCRATCH__MAN,

Thanks for reaching out and welcome to forums!

I have reviewed the image provided and can confirm that charm was now added to your account, so let us know if you can locate it .
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Thanks for your swift response!

I have checked the screenshots provided and can confirm that your reward has now been added, so restart your game and let us know if you can locate it .
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Originally Posted by Kulerrro
https://imgur.com/EFdM9Sp
thank you, that was fast :O
No worries there, glad you got it .

Hope you have a great weekend and should you require any further assistance, let us know and we will be happy to help!
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Originally Posted by Kulerrro
https://imgur.com/2z9mJSS
^ this one
The term "peafowl" means both peac*ck and peahen, though peahens are gray, so it looks like a peac*ck to me, but if it's proper nomenclature is Indian Peafowl, then it is ...
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Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey guys,

Thanks for reaching out and I am sorry to hear about the issue you ran into.

Kulerrro - I believe you're referring to Indian Peafowl charm however do let me know if otherwise.

So that we could assist you, can I ask you both to provide us with screenshots showing challenge(s) completed?
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey Oguzaga03_TR,

Thanks for reaching out, welcome to forums and I am sorry to hear about the issue you ran into.

So that we could look into this, could you provide us with a screenshot showing that you have completed the challenge?
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey CEOofKPOP,

Thanks for reaching out!

I do appreciate that not having the ability to attend the event due to glitch may seem unfair, due to it being for a limited time, however in response to it, just as you said, event has been extended and therefore you can earn packs that you may have missed out previously on.

Should you have any questions, let us know!
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey Wamog,

Thanks for reaching out and welcome to forums!

I have reviewed the image you've provided and can now confirm that charm has been added to your account accordingly .

Should you have any questions, let us know!
Comment
    Ubi-Karl on Support Forums - Thread - Direct
That's perfect, I reviewed the images provided and charm has been added to your account!
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Originally Posted by amirmahdi.am7
https://drive.google.com/file/d/1L89tOE6HrhmqITzuuHKbUwIk03HoJCdh/view?usp=drivesdk





https://drive.google.com/file/d/1LFB...w?usp=drivesdk



Here you are please give me the charm



I play in ps4 so I had to take screenshot like this sorry if it's bad...
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Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey MrSp0ngey,

Thanks for reaching out and welcome to forums!

I have reviewed the image provided and can confirm that the charm has now been added to your account, therefore have a look when you get a chance and see if you can locate it .
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Originally Posted by amirmahdi.am7
Can you please tell me how to send you a photo?
In order to take screenshot on your PC, just refer to steps outlined in the following article.

Once you have it ready, just simply search on internet for image sharing website, where you could upload it and once that is done, you should receive link for that image. We would need you to post that link here... Read more
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey amirmahdi.am7,

Thanks for reaching out and welcome to forums!

We would need you to provide us with screenshot showing challenge completed and once received, we will have a look and get back to you as soon as possible .
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey Rodnovery,

Thanks for reaching out and welcome to forums .

I can see that you have created a new thread for this, so I have merged it with another one that is regarding the same issue as yours.

Additionally, after reviewing the images you've provided, I am happy to confirm that the charm has been added to your account, so restart your game and let us know if you can locate it .
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey T.i.b.a.,

Thanks for reaching out and I am sorry to hear about this.

So that we could help you, could you kindly clarify which challenge are you referring, and also - provide screenshot showing the challenge completed?

Once received, we will have a look and get back to you as soon as possible!