Ubi-Keo

Ubi-Keo



05 Jul

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@spirantcrayon22 Thanks for reporting this, I can confirm that it has been reported previously, however the development team were unable to reproduce it.

I have informed them of the new report so that they can investigate again.

Comment
    Ubi-Keo on Forums - Thread - Direct

@taliesinward Thank you for your feedback, I have forwarded this on to the Assassin's Creed Valhalla team.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@silentsight Apologies for the late response and thanks for the information provided, I have forwarded this on to the development team as they are still investigating the issue.

Can you confirm what happens when you try to manually save the game and could you provide a video that shows you encountering this error and trying to create a manual save.

I can understand your frustration and can only apologise for the inconvenience this issue has caused.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@silentsight Apologies for the late response and thanks for the information provided, I have forwarded this on to the development team as they are still investigating the issue.

Can you confirm what happens when you try to manually save the game and could you provide a video that shows you encountering this error and trying to create a manual save.

I can understand your frustration and can only apologise for the inconvenience this issue has caused.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@silentsight Apologies for the late response and thanks for the information provided, I have forwarded this on to the development team as they are still investigating the issue.

Can you confirm what happens when you try to manually save the game and could you provide a video that shows you encountering this error and trying to create a manual save.

I can understand your frustration and can only apologise for the inconvenience this issue has caused.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@wildhunt Thanks for the update. I have merged your post with the mega thread we have created for this issue.

Please keep checking the ...

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30 Jun

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@cherishpride Thanks for the update. In this case I will report this to the Assassin's Creed Valhalla team to investigate.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@imagrex Thanks for the update, I'm pleased to hear that you are able to start the 'Wrath of The Druids' expansion, I hope you enjoy it.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

I can confirm that the issue with Ubisoft Connect was resolved earlier today.

@maxiusagi @Super_Sylph ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hello Agents!

If you are having audio issues, we generally recommend these PC steps. We especially recommend doing a clean install of your audio drivers and disabling extra background applications. One player found that ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@b00msie I can confirm that we have already received requests from other players for Assassin's Creed Origins and Odyssey to have a 60 FPS boost on Xbox Series X and PlayStation 5. This has been forwarded on to the development team.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@b00msie I can confirm that we have already received requests from other players for Assassin's Creed Origins and Odyssey to have a 60 FPS boost on Xbox Series X and PlayStation 5. This has been forwarded on to the development team.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@thepeacem8ker @maxiusagi I'm sorry to hear that you are experiencing issues with the time limited challenges. I have checked and it appears Ubisoft Connect is unavailable ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@fervantfuture01 I'm sorry to hear that you are experiencing issues claiming the Basim outfit from Ubisoft Connect.

Can you please provide a video that shows you trying to do this on your Xbox One. After recording a video can you please login to the ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@fervantfuture01 I'm sorry to hear that you are experiencing issues claiming the Basim outfit from Ubisoft Connect.

Can you please provide a video that shows you trying to do this on your Xbox One. After recording a video can you please login to the ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@freddypelli I can confirm that we have received other reports of this issue from other players, it has been reported and is currently being investigated.

Could you please provide a that shows your gear perk/buffs in your inventory screen for each weapon and gear that you have equipped then attack some enemies in game to show the icons are not displayed, I can then forward this on to the dev team to investigate.


29 Jun

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@imagrex I'm sorry to hear that you are experiencing issues starting the expansion 'Wrath of The Druids'.

To access this content you must do the following:

  • Have the latest update installed
  • Have the 'Wrath of the Druids' expansion installed
  • Complete one of the story arc's (regions)


If you have done all of the above then try ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@avenger237 Thanks for reporting this, I will forward it on to the Assassin's Creed team to investigate.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@avenger237 Thanks for reporting this, I will forward it on to the Assassin's Creed team to investigate.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@OBu42 @misscoolcat Thanks for the link to the previous thread that was created for this issue.

I have looked into this and I can confirm that it is still being invest...

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