Ubi-Keo

Ubi-Keo



22 Jun

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi all,

We haven't received any other reports of issues with the loading times since the latest update, however I will still forward this onto the Assassin's Creed Valhalla team to investigate. Could you all please provide a video that shows how long it is taking for you to load into the game.

@azullFR Thanks for going through the troubleshooting provided. Reinstalling the game would be the last thing that we suggest. I understand that your bandwidth may be slow or capped, however it is something we suggest trying. I am unable to promise that this will improve th...

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21 Jun

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@UbingMitta I'm sorry to hear that you are experiencing this, it is not a known issue. Could you please provide a video. Do you have the latest update (1.2.2) installed?

Can you also try loading a previous save before you started the quest and try completing the quest again to see if it works.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@UbingMitta I'm sorry to hear that you are experiencing this, it is not a known issue. Could you please provide a video. Do you have the latest update (1.2.2) installed?

Can you also try loading a previous save before you started the quest and try completing the quest again to see if it works.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@UbingMitta I'm sorry to hear that you are experiencing this, it is not a known issue. Could you please provide a video. Do you have the latest update (1.2.2) installed?

Can you also try loading a previous save before you started the quest and try completing the quest again to see if it works.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@azullfr I'm sorry to hear that you are experiencing longer loading times since the latest update.

Can you please go through the PS4 troubleshooting steps if you haven't already done so then try again. If the load times still seem longer I would recommend trying to uninsta...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@azullfr I'm sorry to hear that you are experiencing longer loading times since the latest update.

Can you please go through the PS4 troubleshooting steps if you haven't already done so then try again. If the load times still seem longer I would recommend trying to uninsta...

Read more
Comment
    Ubi-Keo on Support Forums - Thread - Direct

@azullfr I'm sorry to hear that you are experiencing longer loading times since the latest update.

Can you please go through the PS4 troubleshooting steps if you haven't already done so then try again. If the load times still seem longer I would recommend trying to uninsta...

Read more
Comment
    Ubi-Keo on Support Forums - Thread - Direct

@gladi8ordude Thanks for reporting this. Can you confirm what hood and other armour you are wearing or is it the full Celtic armour set you have equipped?

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@gladi8ordude Thanks for reporting this. Can you confirm what hood and other armour you are wearing or is it the full Celtic armour set you have equipped?


16 Jun

Comment
    Ubi-Keo on Support Forums - Thread - Direct
Originally Posted by PoutineBlock69
you guys dont have the ubisoft error code on the websitte i tried and it still dont work pls help man
Can you confirm if you have gone through the connectivity troubleshooting?

09 Jun

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@rob642642 Apologies for the late response and thanks for your feedback, I'll be sure to pass this along to the game team.

Comment
    Ubi-Keo on Forums - Thread - Direct

@rob642642 Apologies for the late response and thanks for your feedback, I'll be sure to pass this along to the game team.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@caraamon Apologies for the late response. I have looked into this issue and this was supposed to be fixed on the current update 1.2.1. As you are still experiencing this could you please provide a video to show that you still experience this on small boats and the long ship and I will forward it on to the development team to investigate further.

@S...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@ekp744 Apologies for the late response. I am sorry to hear that you are experiencing this issue.

Could you please provide a video. We would need to see the following:

  • Go to the location where the treasure hoard was collected and show that you have already collected it
  • Show the location on the map
  • Go into your inventory bag to show you do not have the treasure hoard map or the Vidarr Scheme (Head)
  • Visit Tove in Ravensthorpe and view the head tattoos to show that the Vidarr tattoo is not available


...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@liad120 Thanks for the video, I will forward this on to the game team to investigate.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@guest-h0u5vjrc Apologies for the late response.

I have looked at the mega thread for the issue with the world event "Miracle" in Sciropescire. I can The development team are intending to fix this with a future update.

Please keep checking the ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@guest-h0u5vjrc Apologies for the late response.

I have looked at the mega thread for the issue with the world event "Miracle" in Sciropescire. I can The development team are intending to fix this with a future update.

Please keep checking the ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@skywardsoul I can confirm that the development team are intending to fix this with a future update.

Please keep checking the ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@skywardsoul I can confirm that the development team are intending to fix this with a future update.

Please keep checking the ...

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