Ubi-Keo

Thanks for reporting this, I have informed the dev team.

I'm sorry to hear that you are experiencing this issue.

You mentioned that this mainly occurs in the Summit, does it also happen when playing single player or only when you are in coop/pvp? Also how long have you experienced the issue for?

Could you please provide videos of this for each game mode you experience it in and I will report it to the dev team.

Hi Kris,

I am sorry to hear that the Tommy Gun is missing from your inventory. Have you also checked your stash to make sure its not there?

Can you also recall what you were doing in the time leading up to the item disappearing?

While we do not have the ability to restore missing items, we will forward this information up the development team for further investigation.

I'm sorry to hear that you are experiencing this.

Is it normal ammo you are unable to collect or special ammo? Also how long have you experienced these issues for?

Could you please provide a video showing both issues.

The issue with the Reviver Hive was reported in the past and it was fixed.

I have reported this to the dev team so they can investigate and try to reproduce the issue.

I am sorry to hear about a missing item from your inventory.

Can you recall what you were doing in the time leading up to the item disappearing?

While we do not have the ability to restore missing items, we will forward this information up the development team for further investigation.

Originally Posted by Rakmarok
Good evening Ubi-Keo!

It indeed still happens as of today, the 15th of December. Here is another video I recorded a few minutes ago:



Thank you,


Rakmarok

Thanks for the video provided, I will forward this onto the dev team.

Originally Posted by Rakmarok
The second video I posted, showcasing the apparel loadout/gear loadout issue is also still existing.
Please refer to the thread I linked above, but to give a short explanation, this is the issue:

When equipping an apparel loadout you automatically transfer the items from the loadout on the same numbered slot into your inventory.

For example:

- I wear apparel loadout 6; my inventory is 0/150
- I switch to apparel loadout 4, which has my Fire Support Medic loadout on the same numbered slot in the inventory
- Upon switching, my apparel loadout changes and my inventory changes from 0/150 to 6/150 because I received the items from my number 4 loadout from my stash (This doesn't work outside of safe zones)
...

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I'm pleased that you were able to complete the mission on your second playthrough.

Thanks for updating your post, I will pass this feedback onto the dev team.

Ok that's great, thanks.

I'm sorry to hear that you are experiencing this issue.

Could you please provide a video of this.

I have checked your support ticket and can see that they were able to restore your character

Thanks for reporting this.

Could you please provide a video of this issue.

Originally Posted by Spawnbold
Can't interact with the last lion

I'm sorry to hear that you are experiencing this.

ould you please provide a video of the issue.

I'm sorry to hear that you are experiencing this issue.

Please contact support on one of the following channels and they can look into this for you:

Facebook
Twitter
... Read more

We are currently receiving a high volume of contacts at the moment, therefore it may take longer than usual to respond.

I'm sorry to hear that you are experiencing these issues.

I can confirm that the issue with the knee pads is currently being investigated. Regarding the revive hive, could you please provide a video of this. Does it also occur every time or randomly?

I can confirm that this issue should have been addressed in the maintenance earlier today.

If you continue to experience this issue, please let us know.

Thanks for the image provided and your feedback, I will pass this along to the relevant team.

As a workaround I would recommend purchasing any credits from the Ubisoft Store. With regards to the Season Passes, these are in game purchases that can only be purchased with The Division 2 credits, this is the same for all platforms.

I can assure you that the Ubisoft Connect overlay is secure, however due to your screen resolution the overlay is overlapping.

I would recommend following the connectivity troubleshooting steps to ensure you have the best possible connection, this may prevent you from experiencing the Delta error again.