Ubi-Keo

Ubi-Keo



08 Mar

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@claudepoiri2021 Thanks for the information provided.

I have searched and we have only received one other contact from a player back in November who has experienced issues with this world event. Can you confirm if the mystery icon is visible on the map? Can you also try the following:

1 - Go to the area, try meditating and see if the Elk appears.
2 - Go to the area, create a new manual save then exit the game. Then try loading the new save you have just created and see if the Elk appears.

If the issue persists could you please provide a vid...

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    Ubi-Keo on Support Forums - Thread - Direct

@niander To my knowledge there are no known issues with the PS5's Dual Sense haptic feedback in Assassin's Creed Valhalla. There was an issue in a previous update where the haptic feedback had been disabled, however this was resolved with another update. Please ensure you have the latest update for the game installed.

If you have then I would also recommend checking the settings on your PS5 to see what your settings your controller currently has. To do this go to settings > accessories > controllers and from there you can select the vibration intensity and trigger effect intensity. I am unsure from the top of my head if there is also an option within the game for the haptic feedback, please check the in game settings to make sure.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@guest-sl8xu0iw As Ubi-Viral previously advised, the issue with this particular achievement/trophy was fixed in TU 1.1.0. We haven't received any new reports from players of the achievement/trophy not unlocking since this, apart from a few players including yourself who experienced issues unlocking it prior the fix, however those other players appear to unlocked it eventually. I'm afraid if it is not unlocking for you in your current playthrough then you may need to try completing the requirements again in a new playthrough to unlock it.

Have you tried leaving the animus, returning to the animus then going back to the area again then try relighting the ten braziers as someone else mentioned that this helped them to unlock it.


21 Dec

Comment
    Ubi-Keo on Support Forums - Thread - Direct
Thanks for reporting this, I will forward this onto the dev team.

17 Dec

Comment
    Ubi-Keo on Support Forums - Thread - Direct
Could you please provide a video of this and I will forward it onto the development team.
Comment
    Ubi-Keo on Support Forums - Thread - Direct
That's great thank you.
Comment
    Ubi-Keo on Support Forums - Thread - Direct
I'm sorry to hear that you are experiencing this issue.

Could you please provide a video of this and I will forward it on to the dev team to investigate.
Comment
    Ubi-Keo on Support Forums - Thread - Direct
Could you please check the Ubisoft Connect settings to make sure that the overlay is enabled.

If it is enabled then please check the support article here for more information.

16 Dec

Comment
    Ubi-Keo on Support Forums - Thread - Direct
Thanks for reporting this, I will forward this onto the dev team to investigate.
Comment
    Ubi-Keo on Support Forums - Thread - Direct
Can you please confirm if this is still occurring? If so could you provide a video.
Comment
    Ubi-Keo on Support Forums - Thread - Direct
Could you please provide a video that shows someone create a group but that the owner of the group is a different player to the one that created it.

Regarding the checkpoints, that is working as intended as the highest floor is saved.
Comment
    Ubi-Keo on Support Forums - Thread - Direct
I can confirm that the Summit Service Merit has been reported, I will also report the issue with the Combat Mastery Merit.

Apologises for the inconvenience caused.

@AngryMonchhichi could you please provide a screenshot of the Combat Mastery Merit. You mentioned that it has tracked the progression but it cannot be claimed.
Comment
    Ubi-Keo on Support Forums - Thread - Direct
Thanks for the information provided, I will pass this onto The Division 2 team and Merry Christmas to you too Kris.

I am unsure why this has occurred, however as I previously mentioned I'm afraid that we would be unable to restore missing items.
Comment
    Ubi-Keo on Support Forums - Thread - Direct
Could you please provide a video of this issue, I can then report this to the dev team to investigate.
Comment
    Ubi-Keo on Support Forums - Thread - Direct
Thanks for the update, I am pleased to hear that you received the backpack. There can sometimes be a delay with the rewards being added to your account.
Comment
    Ubi-Keo on Support Forums - Thread - Direct
Hi JetOdessa,

Merry Christmas to you too.

You previously mentioned that you don't have a YouTube account, if this is still the case would you be able to create one? You can then upload the video directly from your PS4 to your YouTube account. Once that is done you can simply post the URL link into this thread.
Comment
    Ubi-Keo on Support Forums - Thread - Direct
Sorry for the late response.

If you reached the necessary season levels to unlock them then you should be able to toggle the manhunt required. Go to a mission in game and when you select the difficulty there should be a toggle invasion and manhunt icon underneath.
Comment
    Ubi-Keo on Support Forums - Thread - Direct
Please check the support article for reporting players in The Division 2.
Comment
    Ubi-Keo on Support Forums - Thread - Direct
Originally Posted by desolate-master
before maint i was 1 shotting reds 2-3 veterans and 5-7 elites and hounds would go down in 7 now it is taking 4 shots for reds 8 for vets and 10+ for elites and hounds. what was once a viable build is now utterly useless.
If you are still experiencing this can you please provide a video.

whitenoise540 mentions that they did not experience any issues.
Comment
    Ubi-Keo on Support Forums - Thread - Direct
Thank you for the feedback regarding TU12

The rewards can be claimed from the vendor at the base of operations. However if you do not claim your rewards before the event ends then there should be automatically moved to your mailbox.

As the items are not in your mailbox I would suggest contacting our support team on one of the following channels so they can look into this for you:

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