Ubi-Keo

Ubi-Keo



19 Apr

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hello everyone - I'm sorry to hear that you are experiencing this issue.

Can you please provide a video. In the video can you show the map for the location the Fly Agaric should be and then can you go to the location in game and show that you are unable to interact with the Fly Agaric.

Do you remember if you had completed the Fly Agaric previously?

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hello everyone - I'm sorry to hear that you are experiencing this issue.

Can you please provide a video. In the video can you show the map for the location the Fly Agaric should be and then can you go to the location in game and show that you are unable to interact with the Fly Agaric.

Do you remember if you had completed the Fly Agaric previously?


07 Apr

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@zephir-agon I'm sorry to hear that you are experiencing this. I can confirm that we have received some other reports and the development team are investigating.

Could you please go through these PlayStation 5 troubleshooting steps to see if this helps. If the issue persist can you also answer the following:

  • How often does this happen?
  • What game setting are using, performance mode or resolution mode?


Comment
    Ubi-Keo on Support Forums - Thread - Direct

@bossmandav91 @xADay2Rememberx I have merged your threads together to create a megathread. We have also received two other reports from players experiencing the same ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi all,

I have merged all your posts to create a megathread. I have reported this to the dev team to investigate.

@acedink If you are still experiencing issues with this can you also check your tattoo inventory to see if you own the 'Midgard Scheme Head Tattoo'. Could you also provide a video to show the paper is no longer visible and the artifact counter on the map has not been accounted for.

@binskies As you posted about this sometime ago, can you confirm if the issue persists? If so could you please pr...

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06 Apr

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@aposala7 I have merged your post into this megathread.This issue has been reported and it is being investigated by the development team. Can you please try reinstalling the game and the following PlayStation 4 troubleshooting steps if you haven't already done so then try again.

If the is...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@aposala7 I have merged your post into this megathread.This issue has been reported and it is being investigated by the development team. Can you please try reinstalling the game and the following PlayStation 4 troubleshooting steps if you haven't already done so then try again.

If the is...

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05 Apr

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi all,

I have merged all your posts into a megathread and added it to the megathread list. This issue has been reported and it is being investigated by the development team.

@Kilo950 ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi all,

I have merged all your posts into a megathread and added it to the megathread list. This issue has been reported and it is being investigated by the development team.

@Kilo950 ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@guest-ykaa5fhn I can confirm this is a known issue and the development team are investigating.

Please keep checking this ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@chalmersjh Could you please upload the video to YouTube then post the URL link in this thread, thanks.

@ru13s I'm sorry to hear that you are also experiencing this iss...

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31 Mar

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@sckharvawn There was a hotfix update released on the 26th March to address issues with crashing. Can you confirm if the issue has been resolved since installing the latest update?

If not please try the troubleshooting steps in the support article here.

If the issue still persists after that, can you su...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@sckharvawn There was a hotfix update released on the 26th March to address issues with crashing. Can you confirm if the issue has been resolved since installing the latest update?

If not please try the troubleshooting steps in the support article here.

If the issue still persists after that, can you su...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@imaginaryruins @Mad-Max7

Hi Vikings,

Sorry for the late response. I can confirm that there was a hotfix...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@angelme97 Could you please check to make sure you have the latest game update installed then check the store again. If you are unable to see the Godly reward pack can you also check your owned items and your inventory as you may have claimed it and not realised.

If the rewards are not visible could you please provide a video to show this.

Thanks.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@chalmersjh I'm sorry to hear that you are also experiencing issues with this quest.

The development team are investigating two separate issues with this quest, one issue is that players cannot interact with Trygve and therefore cannot progress to complete the quest and the other issue is that the quest 'Rowdy Raiders' is not added to the players quest list after completing the quest 'Adorning the Adorned'. It sounds as though you may be experiencing the second issue I mentioned.

Is the 'Rowdy Raiders' quest not appearing in your quest log? And h...

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30 Mar