Ubi-Keo

Ubi-Keo



28 Sep

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@D-I-D thanks for the update and the explanation, I'm pleased to hear that you were able to progress in Manius's Sanctum.

I will pass your feedback on to the Assassin's Creed Valhalla team 🙂

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @Cerithala @ZKG0007 I'm pleased to hear that the workaround that was suggested worked for you too. 

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @ADSCVIRQI I'm afraid that we can only assist you in English on this forum. If possible, could you please translate your issue or question for me?

Alternatively, you could create a support ticket and our Customer Support team will assist you further.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @Qstlijku thanks for reporting this issue.

Could you please provide a video that demonstrates this issue.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @D-I-D I'm sorry to hear that the cutscene did not trigger for you.

I would recommend trying to remove the transmog from the Fallen Hero Cape first then try again to see if that helps. However, if the issue persists could you please provide a video that demonstrates this issue.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can chec...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @az518 I'm afraid that we can only assist you in English on this forum. If possible, could you please translate your issue or question for me?

Alternatively, you could create a support ticket and our Customer Support team will assist you further.


27 Sep

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi Vikings!

I'd like to reach out to you all with an update. The development team have confirmed that this issue wherein trade posts appear to be built but cannot be claimed on a second playthrough should be resolved with the release of Title Update 1.6.1! You can read the full patch notes here.

The patch was deployed today, Tuesday, September 27 at 12 pm UTC/GMT, 2 pm CET, 8 am EDT, 5 am PDT, and 10 pm AEST.

If you are still unable to claim trade posts after installing the new updat...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi Vikings!

If you are experiencing an issue where your River Raid supplies show as exhausted but there are still items to purchase from Vagn then please provide a video that demonstrates this issue. We would need to see the following:

  • Which items are available for purchase from Vagn.
  • That the River Raid map shows that all foreign supplies are exhausted.


I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @Siin44 I'm sorry to hear that you are unable to interact with Ceolbert in the quest 'Rumors of Ledecestre'.

Could you please provide a video that demonstrates this issue. In the video we would need to see the following:

  • That you have the latest update installed. This can be seen in the main menu screen before loading your save.
  • Your quest log screen to show the quest 'Rumors of Ledecestre' is active and has a quest objective.
  • Your map showing the quest location.
  • That you cannot interact with Ceolbert.


...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @God-Alone I'm afraid that we can only assist you in English on this forum. If possible, could you please translate your issue or question for me?

Alternatively, you could create a support ticket and our Customer Support team will assist you further.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi Vikings!

As we have received no reports of this issue since March 2021 we will now consider this issue resolved and lock this thread.

If you experience this issue then please create a new post and we will look into this further.

Thanks.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi Vikings!

As we have received no reports of this issue since August 2021 we will now consider this issue resolved and lock this thread.

If you experience this issue then please create a new post and we will look into this further.

Thanks.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi Vikings!

Just to update you the following issues for the quest 'Finding Fritjof' are still being investigated:

  • Unable to progress in "Finding Fritjof" as Tyra is stuck inside the foundry
  • Unable to progress in "Finding Fritjof" as Tyra won't move after leaving the foundry
  • Unable to progress in "Finding Fritjof" as Tyra won't get in the boat
  • Tyra gets stuck and does not move after killing the Muspel patrol during quest objective 'Follow Tyra'


If you are experiencing an issue in the quest 'Finding Fritjof' and you haven't already reported it, could you please report the issue using the format below:

Issue:
Platform:

And also provide a video that demonstrates this issue.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the UR...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi Vikings!

I'd like to reach out to you all with an update. The development team have confirmed that this issue wherein Eivor is unable to interact with Rollo within the brothel in the quest 'Old Wounds' should be resolved with the release of Title Update 1.6.1! You can read the full patch notes here.

The patch will be deployed today, Tuesday, September 27 at 12 pm UTC/GMT, 2 pm CET, 8 am EDT, 5 am PDT, and 10 pm AEST.

If you are still unable to interact with Rollo within the brothe...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi Vikings!

I'd like to reach out to you all with an update. The development team have confirmed that this issue wherein the trophy 'Double Trouble' did not unlock should be resolved with the release of Title Update 1.6.1! You can read the full patch notes here.

The patch will be deployed today, Tuesday, September 27 at 12 pm UTC/GMT, 2 pm CET, 8 am EDT, 5 am PDT, and 10 pm AEST.

If you are still unable to unlock the trophy 'Double Trouble' after installing the new update, please don...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi Vikings!

I'd like to reach out to you all with an update. The development team have confirmed that this issue wherein order medallions where missing after defeating all members of the order should be resolved with the release of Title Update 1.6.1! You can read the full patch notes here.

I understand that some players may be still experiencing this issue. If you have the latest update installed and have defeated all order members (including the Father) and only have 14 medallions then plea...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi Vikings!

I'd like to reach out to you all with an update. The development team have confirmed that this issue wherein Eivor spawns drunk when loading into the game should be resolved with the release of Title Update 1.6.1! You can read the full patch notes here.

The patch will be deployed today, Tuesday, September 27 at 12 pm UTC/GMT, 2 pm CET, 8 am EDT, 5 am PDT, and 10 pm AEST.

If you are still experiencing Eivor spawning drunk when loading your save after installing the new upd...

Read more
Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi Vikings!

I'd like to reach out to you all with an update. The development team have confirmed that the following duplicated related issues should be resolved with the release of Title Update 1.6.1:

  • Weapons being duplicated through unintended means.
  • Duplicated Dwarven customization options in inventory. [Separate megathread for this issue here]
  • Isu tattoo duplicates in inventory after purchase and replaces other tattoos that can no longer be selected.


You can read the full patch notes ...

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