Ubi-Keo

Hi @Ubokag3c1 as mentioned by vassalpoteto this feedback has already been forwarded on to the development team.

Hi @ResalableCross5 I'm sorry to hear that you have overwritten your save.

If you do not have a copy of your old save on the cloud then I'm afraid there is no other way to retrieve it as you have already overwritten your local save on the console.

@dragon1402 that's great, thanks for the update, I'll inform the development team.

If you have any further issues please let us know.

@AORUS2017 you're welcome

@Acidviolet thanks for providing another video.

I have reported this issue to the development team to investigate.

@Tolkyyn thanks for the update, I'm pleased to hear that the issue is resolved

@wrkncacnterK thanks for the video provided.

I will have reopened the issue and provided your details to the development team to investigate.

Hi @XBL_Laberbacke thanks for your post.

@freeflight70 could you please try what XBL_Laberbacke suggested to see if that helps.

However, if the iss...

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Hi @azullFR I'm afraid there are no further updates on this.

Thanks for the video provided, it's appreciated.

@Acidviolet thanks for the video provided.

I noticed in the video that you ran away from the NPC just after he had finished his dialogue and did not try to interact with. Then after you killed the enemies you did not return back to the location where the mystery is supposed to end as seen in this video

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Could you please try again but try not going too close to the camp so that the enemies do not detect you and see if you can finish the mystery as shown in the video link I provided. I noticed the NPC was hit with an arrow too which may have als... Read more

Hi @Acidviolet I'm sorry to hear that you are unable to complete the mystery 'Path to the Wind-Blue'.

Could you please provide a video that demonstrates this issue. In the video could you show the following:

• That you have the latest update (1.6.1) installed. This can be seen in the main menu screen before loading your save.
• Show that the mystery cannot be completed as you cannot interact with the NPC.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check ...

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Hi @AORUS2017 thanks for reporting this, I will forward it on to the development team to investigate.

Hi @freeflight70 I'm sorry to hear that you are experiencing issues with the platforms in the Eden Ring Station.

Could you please provide a video that demonstrates this issue.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check ...

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@SpirantCrayon22 you're welcome

Hi @krikkert7 I'm sorry to hear that you are experiencing low fps in Assassin's Creed Valhalla.

Could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and mor...

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Hi @Dezzy_Mizzle I'm sorry to hear that you experienced issues installing the latest update.

I understand that you have uninstalled then started reinstalling the game again. If you experience any further issues please let us know.

Hi @Tolkyyn I'm sorry to hear that you have experienced an issue with a puzzle in the Togodomnus Tomb.

Could you please provide a video that demonstrates this issue so.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check ...

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@WildHunt I can only apologise for the issues that you have encountered whilst playing Assassin's Creed Valhalla.

Hi @DaelosTheCat I'm sorry to hear that you are unable to complete the quest 'The Man Behind The Man' due to the cutscene not playing.

Could you please provide a video that demonstrates this issue. In the video we would need to see the following:

• That you have the latest update (1.6.1) installed. This can be seen in the main menu screen before loading your save.
• To show that the cutscene has not played and Tedmund is kneeling on the floor.

I would recommend uploading your video to a video sharing platform such as YouT...

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Hi @WildHunt I'm sorry to hear that you have experienced issues completing Verica's Tomb.

I have merged your post with this thread as it may be related to the issue mentioned.

Could you please try changing your graphics settings in-game to high or ultra high if possible then try again to see if the cutscene triggers and confirm if this resolves your issue.