Ubi-Keo

Hi everyone,

I can see that some of you have already posted to confirm the issue is now resolved. I can confirm that the fix was applied last night and the core challenges for the Siege of Paris should now appear as being tracked correctly or as completed.

Thanks again for your patience and understanding.

If you continue to experience any issues with the core challenges from the Siege of Paris please let us know.

Hi @RCDeschene @Ezioassassin361 ...

@OxIdOAC I'm sorry to hear that the door still doesn't appear after Odin knocks Eivor down.

Could you please provide another video to demonstrate this and I will report it to the development team to investigate.

Hi @hllli_1414 I can see that this is a duplicate post. I have replied to you on another thread here.

I will now lock this thread.

@OlgaBaikova thanks for the information provided that's really helpful.

I'm also glad to hear that you were able to defeat Hel on your next playthrough.

And sure if you could send the same information for the successful run that would be great, thanks.

The development team have also asked if you used the summon wolf ally favour?

I also understand it can be difficult for some people to play for several hours without the option of saving, I will forward on your feedback.

@ShadowBlitz1996 thanks for the update, I'm sorry to hear that fast travelling or meditating did not help.

Could you please try fast travelling to Kara's domain and speak to her then after you have finished speaking to her see if you are able to move again. If you are try fast travelling to another location on the map.

Hi @OlgaBaikova @Abisai1978 the development team have asked if you could please confirm the following:

• Which armour you had equipped?
• Which we...

@OxIdOAC thanks for the video provided.

It's been quite a while since I completed this quest. I have watched a couple of different walkthrough's online and noticed that the door did not appear until they had been hit then downed by Odin. Then when Eivor is on the floor the door appears.

Can you try letting Odin hit you and knock you to the ground to see if that works.

Hi @dam_moraes thanks for the translation.

As mentioned in my previous response we can only provide support in English on this forum. We have dedicated support teams who can assist people in their native language if required.

I'm sorry to hear that you are experiencing issues defeating Balor. I can confirm that this is a known issue that is being investigated.

We have a megathread for this issue ...

Hi @OlgaBaikova @Abisai1978 I'm sorry to hear that you have experienced issues defeating Hel in The Forgotten Saga.

I have reported this to the development team to...

@dracoMilf thanks for providing more information about the issue.

Could you take a look at the PC troubleshooting article and run through any of the steps you may not have tried then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

...

@Polyedra thanks, this will help to identify the exact location so that the development team can check.

Hi @dracoMilf I'm sorry to hear that you are experiencing issues with Assassin's Creed Valhalla.

You mentioned a splash screen bug? Could you please provide a detailed description of the issue you are experiencing.

Can you also confirm your system specifications.

Hi @Polyedra thanks for reporting this.

If possible could you also show the location on the map?

Hi @BATHOUSAI_16 I'm afraid that we can only assist you in English on this forum. If possible, could you please translate your issue or question for me?

Alternatively, you could create a support ticket and our Customer Support team will assist you further.

@ismael587 you're welcome

...

Hi @ismael587 I can confirm that you will receive the Death Jarl Breastplate after defeating Hel.

If it still doesn't appear in Everold's shop after defeating Hel please let us know.

Hi @OxIdOAC I'm sorry to hear that you are experiencing an issue with the quest 'A Brother's Keeper'.

Could you please provide a video that demonstrates this issue.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check ...

@TheNorfolkian you're welcome