Ubi-Massilia

Ubi-Massilia



03 Apr

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @TheKittelsen

This issue is still under investigation, sorry for the inconvenience.

Have you created a case on our support site attaching your ...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @anyanita

Sorry to hear that your game is only available in russian/chinese.

Have you tried to follow the steps in this article ?

If the issue still persist after this, feel free to come back.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 


30 Mar

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Howie_Witzer @ShrewdGaming

Thank you for your screenshot, I'll transfer it to the game team in order to investigate further more on this issue.

In the meantime, if you have ...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @MisterFibble

Sorry to hear that you're experiencing issues with Keeners EMP in The Division 2.

Could you please send us a video of the issue ?

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @AlpineBrisket

Thank you for your feedback on this subject and for the video provided.

I'll transfer those to the game team.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @maeltz

Happy to know that it's now working with the new drivers available.

If you have the opportunity to check that you're having some issues with The Division 2 and that you does, feel free to come back.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @ivan3000x

Thank you for your feedbacks about these subjects and for the screenshots provided.

I'll transfer those to the game team.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Big_Grumpy_Cat

Once the Forums are closed, you'll still be able to follow news/updates on our others support platforms like:

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @r54up

Thank you for your message !

We're trying to give players the best possible gaming experience and we're sorry for the wait and the inconvenience while trying to resolve these kinds of issues.

Have a nice day 🙂

In the meantime, ...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Starvise

Thank you for your feedbacks on this subjects, I'll transfer those to the game team.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Starvise

Thank you for the video provided. I'll transfer it to the game team in order to investigate further more on this issue.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Mr-Bones441

Sorry to hear that you're experiencing issues with the DARPA research labs mission in The Division 2.

Could you please send us a video of the issue ?

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @AlpineBrisket

Thank you for the video provided. I'll transfer it to the game team in order to investigate further more on this issue.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @timerift_

Thank you for your feedback about this issue and for the video provided.

I'll transfer those to the game team in order to investigate further more on this issue.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 


28 Mar

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Sem-Lieben

Sorry to hear that you're experiencing issues with the "The first night of Samhain" quest in Assassin's Creed Valhalla.

We've received reports of players mentioning this issue as well, so thank you for your report, I'll transfer it to the game team.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @mike-vt160

Sorry to hear that you're experiencing issues with the treasure Hoard map.

Could you please send us a video of the issue ?

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @JameaRZ

Sorry to hear that you can't upgrade your game from PS4 version to PS5 version.

Have you tried to follow the steps in this ...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Toni_G

After verification, the "Plague of rats" ability is only working in "The siege of Paris" DLC.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !