Hello @WolfVein_ @Krathum
Sorry to hear that you're still waiting for a reply about your support case.
We received a lot of reports from players recently and that's why it's taking some time, sorry for the inconvenience.
An agent will reply to your case as soon as possible.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Quirbis
Sorry to hear that you're experiencing crashes because of the "checking add-ons" error when trying to launch Assassin's Creed Valhalla.
After thorough investigation, the development team were unable to reproduce this issue on the live version of the game.
Could you please send us a video of the issue ? So that we can investigate further more on this issue.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @EloSliwka
Sorry to hear that you didn't receive the complete edition of Assassin's Creed Valhalla.
Could you please send us a video showing the missing game in Ubisoft Connect ?
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Jareth1408
Thank you for your feedback about this issue !
Have a nice day 
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @WillowWeeping8
We've received reports from players who are unable to collect an Opal at specific locations.
The development team is currently investigating on this issue.
Could you please send us a video of this issue along with the exact location of the Opal on the map ?
Sorry for the inconvenience.
In the meantime, if you have any other questions, feel free to ask and we wil...
Hello @Resurrected2016
Sorry to hear that you're experiencing graphical issues while playing Assassin's Creed Valhalla.
Have you tried to follow the steps in this article ?
If the issue still persist after this, feel free to come back.
In the meantime, if you have any other questions, feel free to ask and we will do our be...
Hello @fatpuma_Matt
Happy to hear that the issue is now solved !
Also, thank you for your feedback on this issue, I'll transfer it to the game team.
Have a nice day !
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Gatjoge04
Sorry to hear that you can't find the DLCs for Assassin's Creed Valhalla.
Could you please send us a video showing the missing DLCs in Ubisoft Connect ?
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @FRANKSREDHOT7
Sorry to hear that you can't find your legacy outfits for Assassin's Creed Valhalla.
Could you please specify which outfits you're talking about ?
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @WolfVein_
Sorry to hear that you linked the complete edition of Assassin's Creed Valhalla to the wrong account.
Because we can't handle this on Forums, I created a support ticket for you on our support website.
An agent will respond to your case as soon as possible.
In ...
Hello @acravetz
Sorry to hear that you're stuck in the Boudicca tomb in Assassin's Creed Valhalla.
Could you please provide a video of the issue ?
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Isistriskle
Sorry to hear that you can't complete the "An efficient cremation" quest in Assassin's Creed Valhalla.
Could you please send us a video of the issue so that we can investigate further more about this issue ?
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Creed0173
Thank you for the video provided ! I'll transfer it to the game team.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @klink918
Sorry to hear that you're experiencing crashes when trying to launch Assassin's Creed Valhalla.
Have you tried to follow the steps in this article ?
If the issue still persist after this, feel free to come back.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Roxbery1
Sorry to hear that you still didn't receive a response on your support cases.
It is because we received a lot of reports from players, but you'll get a response from an agent as soon as possible.
Sorry for the inconvenience.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Bmo_Grimmy
Thank you for your feedback ! I'll transfer it to the game team.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @AlpineBrisket
Thank you for your feedback ! I'll transfer it to the game team in order to investigate further more on this issue.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Wilde_Times
Thank you for your feedback !
We are currently looking into it. Please keep an eye out for new information and news at our Forums.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @thenewmalcolm
There is no specific mission to get the Bluescreen, but the best chances to get it is to go to places with targeted loot set to LMGs.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Rocket-TWLVS
Sorry to hear that you're experiencing crashes when trying to launch The Division 2.
Have you tried to follow the steps in this article ?
If the issue still persist after this, feel free to come back.
In the meantime, if you have any other ques...
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