Ubi-Milky

Hello @B6H_D4 thank you for getting in touch.

We have found that this particular error message is caused by some supporting software that can be missing from your installation.

Could you please download both of the following files, then try launching the game again? >>

• 32-bit: https://aka.ms/vs/16/release/vc_redist.x86.exe:: (https://aka.ms/vs/16/release/vc_redist.x86.exe:) (https://aka.ms/vs/16/release/vc_redist.x86.exe): ...

Hello @siilipelaaja  for any missing Bravo packs, I would like you to contact us with proof of your gift receipt so we can double-check your account. Please contact us on this link about your 'missing Bravo pack' as explained in our missing items pinned post > Ubisoft Email/Live Chat > ...

Hello @Xman00 and @Arrow_VI sorry to hear you are missing your Year Pass. I would recommend asking us to check your account and purchases, by contacting us over this link, as we c...

Hello there @cuz_gandalf227

If would like any help from Ubisoft Support, please use a translator to post your question in English, this will then allow us to help you with any query or issue you have encountered.

If you prefer, you can also check for a support article relevant to your issue on our website, or contact us over a Live Chat or email support, for further help in your preferred language where available > ...

Hello @L0ky69 my apologies that your support case is still ongoing, I read your case details and the case is still open and has been put in a queue with the relevant team.
 
Occasionally some cases may take a while longer to resolve when escalation is needed if we have high contact volumes after a game update, or during the holidays, as your case is placed into a queue.

Please be assured your case is being looked into, we hope to resolve this issue for you as soon as we are able and all details have been double-checked.

Hello everyone, thank you for your messages on the cross-progression sync issues you have faced since the new season launched.

Cross-progression should be live on all platforms now which means you should share the same in-game progress, Operators, skins and charms, as long as all of your platforms, PC and console, are linked to the same Ubisoft Account.

To double-check you have the correct accounts linked, please check the 'linked accounts' section, of your Ubisoft Account manager website here > https://account.ubisoft.com/en-GB/account-information

We are investigating this issue now, so we have merged several threads into this one, so we can update you in one place when we know more from our Siege team, thank you.

Hello @MisterAlphaWolf thank you for getting in touch.

We have noted that some players are unable to matchmake at the moment and get stuck in a loop of Finding Squad.

This is usually related to issues on our servers, and the Siege team are looking into this now, as we know it is affecting several platforms, sorry for any inconvenience caused by this!

Hello tobento03, thank you for your replies.

Cross-progression should be live on all platforms now and should save/share the same in-game progress and Operators, as long as all of the platforms that you play on, are linked to the same Ubisoft Account.

If you have recently unlinked or re-linked any accounts to your Ubisoft account, this could cause some sync issues, so please double-check this.

In order for us to link the correct accounts for you, please get in touch with us over the following link with your Ubisoft username, console account name, and a photo of you signed into your console account menu, from the console itself > Ubisoft Email/Live Chat > ...

Hello everyone, thank you for getting in touch over the last few hours.

We know there is an issue with the game looping when reaching the Creating Squad matchmaking screen, and this seems to be affecting all platforms at the moment. This has been caused by degradation on the server in the past.

Our Siege team and QA team are investigating this issue now, thank you for your patience whilst we look into a solution for this issue.

Hello @Bagr92 sorry to hear your game is crashing in two specific scenarios in the game.

I have a guide I would like you to run through to try and help resolve these crashes - this guide covers permissions, hardware, software, drivers, and corrupted installation files, that could potentially cause this > https://www.ubisoft.com/en-gb/help/ar...

Hello there @Marcus22121990, you seem to have posted in the wrng section, so I have moved your post to the Player SUpport section of the forum.

If would like any help from Ubisoft Support, please use a translator to post your question in English, this will then allow us to help you with any query or issue you have encountered.

If you prefer, you can also check for a support article relevant to your issue on our website, or contact us over a Live Chat or email support, for further help in your preferred language where available > ...

Hello there @WWW91XS

If would like any help from Ubisoft Support, please use a translator to post your question in English, this will then allow us to help you with any query or issue you have encountered.

If you prefer, you can also check for a support article relevant to your issue on our website, or contact us over a Live Chat or email support, for further help in your preferred language where available > h...

Hello there @Marcus22121990,

If would like any help from Ubisoft Support, please use a translator to post your question in English, this will then allow us to help you with any query or issue you have encountered.

If you prefer, you can also check for a support article relevant to your issue on our website, or contact us over a Live Chat or email support, for further help in your preferred language where available > ...

Hello there @Anarchie31310,

If would like any help from Ubisoft Support, please use a translator to post your question in English, this will then allow us to help you with any query or issue you have encountered.

If you prefer, you can also check for a support article relevant to your issue on our website, or contact us over a Live Chat or email support, for further help in your preferred language where available > ...

Thank you for the reply @Armeil18 if you still need help with this issue and you have exhausted all troubleshooting given in this thread, I can only advise you to contact us over the support link I gave you above or try contacting your internet service provider, thank you,

Hello @propiper69, thank you for getting in touch.

In order to use the cross-progression features of the game, you will need to link your PS4 and PC platform to the same Ubisoft Account.

When you launch the game for the first time on PS4 you will be asked to enter your Ubisoft Account login details, same with PC. You can check your console is linked, by logging into our account manager website here, and checking your linked accounts >> ...

Hello everyone, sorry to hear you believe you have encountered cheaters using scripts and macros in-game and sorry for missing your initial posts.

Please make sure you report them to us using the in-game menu option, this will flag that player's account to us, as well as the date and time of match, for review by our For Honor team > https://www.ubisoft.com/en-gb/help/for-honor/player-safety/article/reporting-a-cheater-bad-behaviour-or-offensive-emblems-in-for-honor/000060652

Hello @Armeil18 thank you for your question.

We advise using an ethernet, or wifi connection, to play our online games instead of a mobile network connection in general, as mobile connections are not as optimal or reliable, so players may encounter issues or disconnections from our servers/services.

There are also other factors that can cause issues with your online connection, which are explained more in this guide > ...

Thanks for providing this other suggestion @NO_F3AR

@nongenuine as a general rule, we don't encourage the use of overclocking with our games, whether that be Ram, CP...