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Hello @Arrow_VI we are already aware of this issue with the Premium Battle Pass, our dev team is working on a fix for the next patch. Thank you for your continued patience.
Hello @Arrow_VI we are already aware of this issue with the Premium Battle Pass, our dev team is working on a fix for the next patch. Thank you for your continued patience.
Hello @snazycraft thank you for getting in touch.
This issue of account merging and cross-progression is currently under investigation, as detailed in our pinned post here >
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Hello @GHS_Kylin thanks for your reply.
If you have crossplay enabled and play Siege on a number of platforms, you may find some items missing from your game, This is currently under investigation in our main cross-progression pinned thread > ...
Hello @Gandalf-TheGray thanks for getting in touch with us about your game crash.
Thank you for opening a case with us and for attaching your system files. We are experiencing a high volume of contact at the moment, so it may take us longer than usual to reply to your case and check your files. We will reply to you regarding your private support case via email, as soon as we can, thank you for your patience.
Hello @BigDaddy0018 thank you for getting in touch.
This issue of account merging and cross-progression is currently under investigation, as detailed in our pinned post here >
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Hello @Retrololo-SGG my apologies that your support case has not received a reply yet, I read your case details and the case is still open.
I also noticed you have opened 3 cases about this issue, for future reference, it is best to only open 1 case, this will actually allow your case to be handled quicker by 1 agent, instead of multiple cases with multiple agents open, as your case will be placed in a queue.
We have received high contact volumes during the holidays, but please be assured your case will be looked into as soon as we are able, it will not clo...
Hello there @Fa
If would like any help from Ubisoft Support, please use a translator to post your question in English, this will then allow us to help you with any query or issue you have encountered.
If you prefer, you can also check for a support article relevant to your issue on our website, or contact us over a Live Chat or email support, for further help in your preferred language where available > https:...
Hello @Hachi-Roku thanks for getting back to us.
According to the specs you have given me, it may be that your CPU does not have 4 logical cores. According to our minimum system requirements for the game, you need a CPU with at least 4 logical cores in order to be able to run the game >
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Hello again @Scubasteve69817, thank you very much for that game capture, that was exactly what we needed.
I will ask our Siege team to look into this Caveira silencer attachment skin to see if we are able to replicate this skin missing from the handgun, thank you very much for this bug report! Hopefully, we will be able to replicate this issue and fix it in a future patch.
Hello @L1f3l3ss_duck thank you for getting in touch with us.
Hello thank you for getting in touch with us about your missing content.
If you happen to be missing Operatorsfrom your game, please get in touch with us and let us know the exact names of the items missing and the platform you play on, and contact us after reading our pinned post about this particular missing contents issue, thank you > ...
Hello @Qzdexi-Dev thank you for your reply.
If you have more than one platform (PC / console) linked to your Ubisoft account to enable cross-progression, you may find that you are missing some items from within your game.
This issue is known to us and is currently under investigation, for any updates please see our main pinned thread about cross progression not synching, that is where you will find any further updates from our side, thank you >
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Hello @S____man thank you for getting in touch with us and sorry for the delay in getting back to you,
Do you happen to have a save file or a video clip that we can gather from you, so we can ask our Anno team to look into this? Just so we know if this is an isolated incident or if we are able to replicate this.
You can find out how to gather these details for us by checking our bug reporting post here > ...
Hello @Scubasteve69817 we have had some similar reports of other operators' elite skins missing from the character when equipped in-game.
If you are on PC, have you tried verifying your game files in case this issue is caused by a corrupted game file not working as it should? Please see this guide on how to run this check > Ubisoft Connect > https://www.ubisoft.com/help?article=000060529
Should this step not work, are you able to capture a video clip for us showing the skin equipped, but not appearing in your game, so we can ask our Siege team to investigate?
If you are using a Windows 10/11...
Hello @ghostsniperqwe,
If would like any help from Ubisoft Support, please use a translator to post your question in English, this will then allow us to help you with any query or issue you have encountered.
If you prefer, you can also check for a support article relevant to your issue on our website, or contact us over a Live Chat or email support, for further help in your preferred language where available > ...
Hello @MAVERICK-V8 thanks for letting us know this.
Can you let us know what plug-ins it is you usually use in-game? Are they part of Open Planet?
If you were to uninstall these plug-in's, does the game then allow you to launch the chat UI?
Hello @elwiwiTM thanks for providing this screenshot.
We have had similar reports of texture issues in the game after the latest update from other players in the forum, can you please tell us >>
Thank you
Hello everyone, thanks for getting in touch after the latest campaign to let us know your in-game textures appear oversized and incorrect.
I have merged a few of these threads together, to keep the conversation in one place.
Thank you for the images you provided for this bug report and for also listing your specs (if you have yet to do so, please do so we know what GPU and drivers this may affect, in case only certain ones are affected)
I will ask the Trackmania devs if they can look into this - thank you for bringing this to our attention.
Hello @Faulty-Brain thank you for getting in touch with us.
I have not come across this error message before, are you able to provide a screenshot of the error message so we may show our Trackmania team?
In addition to this, have you tried any of the technical troubleshooting contained in this guide to see if it can help resolve the issue? It contains the most common resolutions for games refusing to launch > ...