Ubi-Milky

Hello everyone, just a quick update from our Trackmania QA team. They have been investigating this issue with the leaderboards not updating after acquiring a personal best time and so far haven't been able to reproduce this after th emost recent update to the game, as the times updated successfully on each attempt.

If you are still encountering this in the game from today, could you please let us know the following so we can pass this information on to them, to continue their investigation? >>

• Was there an update while the issue occurred?
• Does the issue get fixed after reinstalling the game?
• Does the issue occur on a specific campaign or a specific track?
• Does the issue occur when a new track was released for the campaign?
• Do you still encounter this?
• Can you send us a screenshot of your internet speed test? (https://www.speedtest.net/: (...

Thank you for your reply chacachaca13 I have forwarded your original video to our QA team to try and replicate the issue, I wouldn't go out of your way to record a clip at the moment as this should be enough to go on, if it demonstrates the issue clear enough for our QA.

Apologies to hear you were also affected by the ongoing crashes in the game. We will be back in touch if we need any more info from you, thanks again for your help!

Hello AlpineBrisket, thanks for sharing your experience with this map issue. Hopefully, the original poster has been able to resolve this issue, as they have yet to reply. But please let us know if this happens to you again.

If you are ever able to capture a video of this showing what led up to the map issue occurring such as a lag spike beforehand, please let us know (Xbox Gamebar on WIndows can usually record the last 30 seconds of in-game footage if you enable this in its recording options)

Hello again @AlpineBrisket thank you for sharing this clip. You seem to have had some bad luck with this Coutdown mission of late, on top of your delayed timer.

Whilst the helicopter was unavailable, you seemed to be encountering some stuttering and connection issues in-game which may have caused the helicopter to go invisible for a short amount of time until your connection stabilized.

Did any of your raid party members encounter the same?

Do you often have issues like this in the game, or so far has missing NPCs and objects only affected Countdown...

Thank you for your reply @S3lll and thanks for trying this, we will pass this information back onto our QA team investigating this issue, thanks again for your help.

Thank you for providing this potential bug report for the Chirpy battle you encountered @chacachaca13. I will forward this to our Division team to see if they are able to reproduce this.

You mentioned sometimes the bombs will explode and sometimes they don't. Did you encounter this in this one battle, have you been able to take part in this fight against Chirpy more than once and if so, did you encounter the same issue?

Thank you for letting us know you've been unaffected by this graphical glitch Imagine_Brata and thank you for the replies suschunga, we have enough examples of the NPC and weapon appearing glitched, hopefully, we can fix this smaller graphical issue in the game in a future update.

Thank you for also providing these suggestions nongenuine, running the launcher as an admin, is something we would advise on top of running the game as an admin as suggested in our guide, and checking your Windows firewall or anti-virus settings, is a good step to check in case the game, launcher or supporting software is blocked as a threat, preventing it from launching.

This guide will explain how you can check for quarantined programs in Window's and add an exception allowing the software or game to launch unimpeded > ...

Thank you for sharing your knowlegde of SHD tech @Noxious81

@Swarnzii following on from Noxious' advice, do you consider this the solution and would you agree this exp...

Thank you for the update Every1H8Rayman and thank you for creating a case for us. I

If some of your friends also encountered this issue in your Discord, we would appreciate it if you could please ask them to contact us and create a case like you did. We need to investigate players' accounts on a player-by-player basis and gather screenshots or videos showing that they once had these items in their inventory if they happen to have any clips.

Whilst we do not have the ability to grant lost loot or crafted items back to players, it is important for us to investigate players accounts and understand how many players this could be affecting, so we can ask our Division team to look into this bug. Thank you again for raising this issue with us after the update.

Hello everyone thanks for letting us know your connection issues were related to the recent maintenance in-game.

Should you encounter errors connecting in the future, please make sure to check the following sites to see if this is related to maintenance or degradation on our servers >>

Division 2 server status > https://ubistatic-a.akamaihd.net/0115/tctd2/status.html: (https://ubistatic-a.akamaihd.net/0115/tctd2/status.html)
Maintenance information > https://discussions.ubisoft.com/category/643/
Division Twitter account > ...

Hello @AlpineBrisket thanks for reporting this issue and providing the video of the countdown timer being delayed.

It looks as though it takes about 15 seconds for the countdown timer to appear in that clip, is this correct, or were you waiting longer, such as before the clip started recording - as you mentioned it sometimes takes 45-60 seconds to appear usually?

I just want to check this detail, before reporting this to our Division team to replicate, thank you.

Thank you for providing this clip for us @AlpineBrisket

Before we report this to our Division team to be aware of, did you encounter this invisible NPC only once in Countdown?

Did any of your team mates encounter the same disappearing NPC?

Or did you have any connection issues at all during this Countdown mission?

Hello everyone, thanks for letting us know that you have been unable to access the recording in the White House, this issue has been reported for our other recent Manhunt missions too, after defeating certain characters.

I will let our Division QA team know, thanks for raising this with us and thank you for the images.

Thank you @timerift_ I appreciate the update.

At the moment we are unsure if this is intentional or not, so I will pass this video on to our Division team along with your answers, to see what they can confirm for us. Thanks for raising this with us and for providing a video.

Hello everyone, thank you for getting in touch with us about this exploit, we will pass this information to the dev team to look into.

As for the Stage Left weapon, this is something the Dev team are aware of and I believe a fix is coming soon, if not, already been applied in-game, thank you.

Hello @PecoHUN78 and @Noxious81 thank you both for sharing your concern.

This issue is still being looked into but we believe we may have a fix planned. We will pass y...