Ubi-MrM

Ubi-MrM



10 Nov

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Rudolfchen Thank you for all the details !

When reinstalling the GPU driver, did you choose to install it with or without GeForce Experience ?

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@dominantboy No problem !

I've forwarded your reports to the Team, along with the videos and screenshot, and we thank you for them.

If you'd like to report other Issues, or if you have any questions, feel free to reach out to us once again !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@dominantboy Understood !

I've checked the video, and could also see error 0xa0100801 appearing briefly.

In addition to the steps performed previously, I invite you to provide us with the following :

👉 Are the ports needed by the game setup according to our ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Rudolfchen Hi !

I've read your message, and I'm sorry to hear about the impact the Issue has on your experience !

The Team is aware of the problem, and the investigation is ongoing.

If you'd like to know more about investigations and updates, I invite you to check our dedicated article on the matter.

As for the ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Mekki369 Understood, thank you for the update !

Don't hesitate to reach out to us again if you have any questions, or if you'd like to report another Issue !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@dominantboy We can definitely check if a merge of the threads is needed, feel free to let us know when you've posted all your reports !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Paul_12437 Hi !

I've checked, and the shortened link does not work and has been removed from the message.

You can either try again with a full-length link, or reach out to us via our ...

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09 Nov

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@guest-CQdwPe6W Understood.

In that case, i invite you to reach out to us via our Help website, in order to provide us the video file.

If it is above 5 MB, you can also archive it in a .zip file before sending it to us.

Don't hesitate to let us know if you have a...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@guest-CQdwPe6W No problem at all !

I'm glad to hear that the Issue does not prevent you from playing and that you're still having fun !

If you'd like, you can provide us with a video showcasing the Issue (Youtube / Dailymotion link for example), which would help our investigation.

Enjoy the game, and don't hesitate to let us know if you'd like to provide additional information, or if you have any questions !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@dominantboy Hi !

I've taken note of your reports about Issues with the Discovery Tour, and I wanted to thank you for all the videos provided !

The part 1 and 2 threads have been merged, in order to gather all the videos in one place.

For the purpose of our investigation, in order to isolate the Issues, can you let us know if the problems persist after checking the steps of our dedicated ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Lwynd93 Hi, and welcome to the forum !

I've taken note of your report about the lame man in the "Miracle" mystery, and I'm sorry to hear that it impacts your experience !

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following information :

👉 Does the problem still happen after following the steps of our dedicated ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@dominantboy No problem at all !

Don't hesitate to let us know if you'd like to report other Issues, or if you have any questions !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@dominantboy No problem, thank you for your feedback !

Don't hesitate to reach out to us if you have questions, or for any other Issue !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@MrGrzegorzu Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that FPS Issues in the PC version of Assassin's Creed: Valhalla are impacting your experience !

For the purpose of our investigation, in addition to the steps already performed on your end, I invite you to check out the steps of our dedicated ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Simplethumb Understood, I've taken note of your feedback !

Don't hesitate to let us know if you have questions, or for any other Issue !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@w_croft Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that Cordelia still appears as active after defeating her !

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following :

👉 Screenshot of the battlefield

👉...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@guest-CQdwPe6W Understood, thank you for the details !

For the purpose of our investigation, in order to isolate the Issue and in addition to the steps already performed on your end, I invite you to let us know if the problem persists after following the steps of our dedicated PS5 troubleshooting guide.

It helps solve most of the problems encountered on that platform, and is an integral part of our investigation.

Don't hesitate to reach out to us if you have questions, or for any other Issue !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@PaNyCK Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that the Dawn of Ragnarök extension cannot be accessed !

Your message has been moved into a dedicated thread, in order to bring it the best possible visibility.

If a thread did not have new messages for some time, don't hesitate to create a new one !

For the purpose of our investigation, in order to isolate the Issue, I invite you to let us know if the problem persists after ...

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