@greatoldtree Hi !
I've taken note of your question about the Issue.
After a thorough investigation, the development team has confirmed that they are unable to continue looking into a potential fix for this particular issue as they must focus on issues that have a comparatively higher impact on the gameplay experience.
I understand that this is not the outcome you were hoping for and can only apologise.
As the Issue will no longer be investigated, this thread will now be locked.
@liad120 Hi !
I've taken note of your report as well as the information provided, and I'm sorry to hear that this XP boost display Issue is impacting your experience !
The investigation from the Team is ongoing, and we'll reach out to you if additional information is needed.
We thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, don't hesitate to let us know !
@TheDonOfWarren Hi, and welcome to the forum !
I've taken note of your report, and I'm sorry to hear that the Issue impacts your experience in Assassin's Creed: Valhalla !
For the purpose of our investigation, I invite you to provide us with a video of the problem as well as your progression in the quest.
The main menu will also need to be visible in the video, including the version number shown in the bottom-right corner of the screen.
If you'd like to share additional details, or if you have any questions, don't hesitate to let us know !
@ImaginaryRuins Thank you for sharing your experience here !
Do areas still appear as lit when using the torch, with just the flame not appearing, or are they not lit as well ?
@whiskynick17 Hi, and welcome to the forum !
I've taken note of your report, and I'm sorry to hear that this Issue impacts your experience in Assassin's Creed: Valhalla !
For the purpose of our investigation, I invite you to provide us with the following :
Video of the problem, where the quest journal and alliance map are visible, as well as the game main menu
Platform where the Issue is happening...
@kablangs Hi, and welcome to the forum !
I've taken note of your report, and I'm sorry to hear that this Issue is also impacting your experience in Assassin's Creed: Valhalla !
For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the elements that were requested in the message from Ubi-Keo previously, as well as the platform where the problem happens.
This will help us determine the best possible solutions, and is an important part of our investigation.
If you'd like to share additional details, or...
@dominantboy You're welcome !
Don't hesitate to reach out again if you'd like to report Issues, or if you have any questions !
@Pnewk42 Hi, and welcome to the forum !
I've taken note of your report about freezes and stuttering in the Xbox Series X version of Assassin's Creed: Valhalla, and I'm sorry to hear that it impacts your experience !
For the purpose of our investigation, in order to isolate the Issue, I invite you to check if the problem persists after following the steps of our dedicated ...
@Wiedzmin_2004_ Hi !
I've checked the video, and a stutter / drop in FPS can be seen at around 7 seconds in the video.
For the purpose of our investigation, I also invite you to let us know the following : Are you using the quality or performance mode when the problem happens ?...
@Jahanzeb0072019 Hi, and welcome to the forum !
I've taken note of your report regarding a language Issue in Assassin's Creed: Valhalla.
The availability of language options may vary between versions.
If English is not part of the options offered, this means that only the languages listed in the menu can be used.
You can check our ...
@Ebolaychik Hi !
I've taken note of your message, and I'm sorry to hear that these Issues are impacting your experience !
You also mentioned some concerns about your mental health, I invite you to reach out to someone or an organization that could provide advice and help you feel better.
Don't hesitate to let us know if you encounter issues in-game, or if you have any questions !
@tblackcattt I've taken note of your screenshots.
They have been removed from the message, in order to protect your privacy.
In order to provide you with the best possible support, all while protecting your information, I invite you to reach out to us via our ...
@Hammburglarrr Understood, thank you for the details !
Once you've provided us with the system reports a specialist will take a look at them and get back to you as soon as possible, in order to check with you what can be done.
In the meantime, if you have questions, or for any other Issue, don't hesitate to let us know !
@HonryJohn Hi, and welcome to the forum !
I've taken note of your report, and I'm sorry to hear that you also encounter the Issue !
Are you encountering this problem on PS4 or PS5 ?
@tblackcattt Hi !
I've taken note of the details mentioned in your message.
As mentioned previously, for the next part of our investigation, we will need you to provide us with the screenshots of the forwarded ports via our ...
@Phudrucker74 Hi, and welcome to the forum !
I've taken note of your report, and I'm sorry to hear that a referral Issue is impacting your experience !
The messages you posted on the same topic in other sections of the forum have been removed, in order to bring you the best possible support on this thread.
...
@Zephyroth67 Hi, and welcome to the forum !
I've taken note of your request to restore your deleted agent.
Due to the nature of the Issue, and in order to provide you with the best possible support while protecting your privacy, I invite you to reach out to us via our Help website, where a specialist will...
@des666mode @the_Kettle Hi !
The problem with the "search for answers at the White House" side mission is under investigation by the Team.
As soon as upda...
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