Ubi-MrM

Ubi-MrM



19 Oct

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Asterix201252 Hi !

I've taken note of your report, and I wanted to thank you for the details provided about the Issue with the Orchard Items.

They've been forwarded to the relevant Team, and we'll reach out if additional information is needed.

In the meantime, if you have questions, or for any other Issue, don't hesitate to reach out !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@blendmode Hi !

I've read your report about flickering Issues at a certain viewing angle, and I wanted to thank you for the details provided !

For the purpose of our investigation, in order to isolate the Issue, I invite you to let us know the following :

👉 Does the problem still happen after following the steps of our dedicated ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Bzhydack Understood, thank you for the details !

For the purpose of our investigation, in order to isolate the Issue, can you let us know the following ?

👉 Does the problem still happen after removing all of the mods, ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@hundreAd1800 Understood !

For the purpose of our investigation, in order to isolate the Issue, can you let us know the following ?

👉 Type of screen used (1920*1080 for example)

👉 Are there mods active when the problem happens ?
...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Inception1111 Hi, and welcome to the forum !

As @MGuenny mentioned, we can only help in English on this forum.

This is because we prefer to avoid automatic translation tools if we can, as this can lead to misunderstandings.

I invite you to post your message over on the ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

Hi Everyone !

I've read your reports, and I wanted to thank you for sharing all your insights in this thread.

They've been forwarded to the relevant Team, and we'll reach out to you if more information is needed for our investigation.

Don't hesitate to message us if you'd like to share additional details, or if you have any questions !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Asterix201252 Hi !

I've taken note of your report about trade route pier selection Issues, and I wanted to thank you for all the information provided.

It's been forwarded to the relevant Team, and we'll reach out if additional elements are needed.

In the meantime, if you'd like to share additional details, or have any questions, don't hesitate to message us !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@ryner30 Hi !

I've taken note of your report about house skins, and I wanted to thank you for the details provided.

If you'd like to report other Issues, or if you have any questions, don't hesitate to reach out once again !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@omginput Hi !

I've taken note of your report about wrong colors being used for island shares in Anno 1800.

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with screenshots of the problem, which will help determine the best po...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@blendmode Hi !

I've taken note of your report about a ruined bridge in Anno 1800, and I wanted to thank you for the video !

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following :

👉 Did this Issue happen again after that bridge was replaced ?

👉...

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18 Oct

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Stefan_IV Hi, and welcome to the forums !

We can only help in English on this forum.

This is because we prefer to avoid automatic translation tools if we can, as this can lead to misunderstandings.

I invite you to post your message over on the ...

Read more
Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Eagletazq @Asterix201252 Hi !

I've merged the other thread dedicated to the Issue to this one, in order to centralize all the information on the problem.

...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Asterix201252 Thank you for your feedback !

Don't hesitate to reach out on the forum once again if you have questions, or if you'd like to report Issues !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Asterix201252 No problem !

Don't hesitate to reach out again if you have questions about Anno 1800, or for any other Issue !


12 Oct

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@WoodwindsRock Understood, thank you for your feedback !

Don't hesitate to reach out once again if you'd like to share additional feedback about Assassin's Creed: Valhalla, or if you have any questions !

PS : Woodwinds are indeed great, although I prefer saxophones 🎷

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@C_CashMan Thanks for sharing your update in this thread !

Don't hesitate to reach out again if you encounter other Issues, or if you have any questions !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

Hi Everyone !

I've taken note of your messages in this thread, and I wanted to thank everyone who shared insights and contributed !

Don't hesitate to reach out again if you'd like to share other insights, or fi you have any questions !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@TheNorfolkian No problem !

Don't hesitate to reach out again if you'd like to report other Issues, or if you have any questions !


30 Sep

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@chacachaca13 Hi !

I've taken note of your report regarding proficiency, and I'm sorry to hear that this is impacting your experience in The Division 2 !

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following :

👉 Screenshots showcasing the Issue, including the gear equipped at the time and, if possible, some before/after screenshots or videos
...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Darth_Camo Hi !

I've taken note of your report, and I'm sorry to hear that FPS Issues happen when status effects are occurring !

For the purpose of our investigation, in order to isolate the Issue, I invite you to check the steps of our dedicated PC troubleshooting guide.

It helps sol...

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