Ubi-MrM

Ubi-MrM



21 Feb

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Twitch-Schwabba Understood, thanks for the details !

Are there a lot of apps running in the background, in addition to Trackmania ?

A potential software conflict can contribute to the problem, and reduce the available quantity of RAM for the game...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@bibs777 Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that an Issue with the speed display impacts your experience in Trackmania !

Parts of your message have been redacted, due to swearing (prohibited by the forum rules).

For the purpose of our investigation, in order to isolate the problem, I invite you to let us know the following :

๐Ÿ‘‰...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Pentacosmic Understood !

As mentioned previously, the investigation from the Team is ongoing, and we'll let you know as soon as new information is available.

We thank you for your patience and understanding in the meantime, and if you have questions, or if there's anything else we can help you with, don't hesitate to reach out !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Raveout Hi !

I've taken note of your report, and I'm sorry to hear that a crash in the editor impacts your experience in Trackmania !

For the purpose of our investigation, in order to isolate the problem, I invite you to let us know if the problem persists after following the steps of our dedicated P...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@martinfromspb Hi, and welcome to the forum !

I've taken note of your report regarding an Issue with clan tags, and I wanted to thank you for the details provided !

For the purpose of our investigation, in order to isolate the problem, I invite you to let us know if the problem persists after checking the game files, in case missing or corrupted elements contributed to the Issue.

Don't hesitate to reach out if you have questions, or if there's anything else we can help you with !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Twitch-Schwabba hi !

I've taken note of your report regarding an Issue with the outcome of royal games, and I wanted to thank you for the details provided !

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following :

๐Ÿ‘‰ If available, video (Youtube / Vimeo link for example) of the match, along with the result of the match

๐Ÿ‘‰...

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09 Feb

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Cpt_Salamito Hi !

Your other message on the topic has been removed, to bring the best possible visibility to this thread.

Don't hesitate to reach out if you have questions, or if there's anything else we can help you with !


08 Feb

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Sibinovac Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that an AppData folder detection error prevents you from enjoying For Honor !

The thread has been moved to the Player Support section of the forum to bring it the best possible visibility, and the duplicate thread removed.

For the purpose of our investigation, in order to isolate the problem, I invite you to ty the following steps :

๐Ÿ‘‰...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Covereths Hi, and welcome to the forum !

I've taken note of your question regarding Twitch Drops in For Honor.

Once rewards are claimed, they are delivered to your in-game inventory within 48 hours of the end of the campaign.

For more information on Twitch Drops, I invite you to check our ...

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07 Feb

Comment
    Ubi-MrM on Forums - Thread - Direct

@thaersaway Understood, thanks for the details !

In addition to these, I also invite you to let us know the following, which will help isolate the problem :

๐Ÿ‘‰ Is your friend also playing on PC ?

๐Ÿ‘‰ Does the problem persist after you both check the steps of our dedicated ...

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Comment
    Ubi-MrM on Forums - Thread - Direct

@buddycsc Hi, and welcome to the forum !

I've taken note of your question, and I'm sorry to hear that an Issue with cross-progression in Rainbow Six: Extraction is impacting your experience !

Your message has been moved to the Player Support section of the forum, to bring it the best possible visibility.

Some content does not carry over, and I've linked our ...

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Comment
    Ubi-MrM on Forums - Thread - Direct

@GHOSTACHANFDA Hi, and welcome to the forums !

We can only help in English on this forum.

This is because we prefer to avoid automatic translation tools if we can, as this can lead to misunderstandings.

The thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.

I invite you to contact us directly, through our Help website, which will allow you to get ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Bernzy Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that a "disallowed program" error is impacting your experience !

Your message has been moved to the Rainbow Six: Siege Player Support section of the forum, to bring it the best possible visibility.

If a thread did not have activity for some time, don't hesitate to create a new one !

In order to isolate the Issue, I invite you to let us know if the problem persists after checking the part from our ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@IEATUOMOMOM Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that these Issues with Ubisoft Connect and the specialization points in The Division 2 are impacting your experience !

The thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.

Regarding the "remember me" option Issue, to isolate the problem, I invite you to let us know if it persists after launching Ubisoft Connect as admin, and checking if there are any apps such as VPNs or Proxies running in the bac...

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04 Feb

Comment
    Ubi-MrM on Forums - Thread - Direct

@Bacheh_Mosbat Hi !

In order to isolate the Issue, I invite you to let us know if the problem still happens after checking the steps of our dedicated connectivity troubleshooting guide (checking for VPNs and updating Windows, for example).

This will help check if a sync problem was interfering with the challenges.

Don't hesitate to reach out if you have questions, or for any other Issue !

Comment
    Ubi-MrM on Forums - Thread - Direct

@thaersaway Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that crossplay Issues in Rainbow Six: Extraction are impacting your experience !

In order to isolate the Issue, I invite you to provide us with the following :

๐Ÿ‘‰ What platform is your friend playing on ?

๐Ÿ‘‰ When your friend is the one inviting you, is the same problem happening ?

๐Ÿ‘‰ Are there any err...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Laurincc Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that you did not receive the Year 7 Season 4 Battle Pass !

The thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.

For the purpose of our investigation, in order to provide you with the best possible support while protecting the privacy of your information, I invite you to reach out to us via our ...

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Comment
    Ubi-MrM on Forums - Thread - Direct

@Bacheh_Mosbat Understood, thanks for the screenshot !

It's been forwarded to the relevant Team, and we'll reach out if additional information is needed.

Feel free to let us know if you have questions, or if there's anything else we can help you with !

Comment
    Ubi-MrM on Forums - Thread - Direct

@nickynick231 Hi !

I've taken note of your report, as well as your feedback, and I'm sorry to hear that the Issue is preventing you from enjoying Rainbow Six: Extraction !

A specialist will reach out to you as soon as possible, and we thank you for your patience and understanding in the meantime.

Feel free to let us know if you have questions, or if there's anything else we can help you with !

Comment
    Ubi-MrM on Forums - Thread - Direct

@GeardoTheVet Hi !

I've taken note of your report, and I'm sorry to hear that an image upload Issue impacts your experience on the forum !

For the purpose of our investigation, in order to isolate the problem, I invite you to let us know the following :

๐Ÿ‘‰ Does the Issue persist after checking the steps of our dedicated browser troubleshooting guide ?

๐Ÿ‘‰...

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