Ubi-MrM

Ubi-MrM



26 Jan

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Bes198332 Hi, and welcome to the forums !

We can only help in English on this forum.

This is because we prefer to avoid automatic translation tools if we can, as this can lead to misunderstandings.

I invite you to your contact us directly, through our ...

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10 Jan

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@PotOfBoiledWtr Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that progress was missing when you started playing again !

Your post has been moved to the dedicated Player Support section of the Rainbow Six: Siege forum, to bring it the best possible visibility.

For the purpose of our investigation, in order to isolate the Issue, I invite you to reach out to us via our ...

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06 Jan

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@burak142006 Hi, and welcome to the forum !

I've taken note of your report about the error, and I'm sorry to hear that it impacts your experience !

To provide the best possible visibility to your message, the duplicate message has been removed.

For the purpose of our investigation, in order to isolate the Issue, I invite you to let us know if the problem persists after following the steps of our connectivity troubleshooting guide.

I wish you a happy new year, and if you have questions, or for any other ...

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03 Jan

Comment
    Ubi-MrM on Forums - Thread - Direct

@Anessa Hi, and welcome to the forums !

We can only help in English on this forum.

This is because we prefer to avoid automatic translation tools if we can, as this can lead to misunderstandings.

The thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.

I invite you to contact us directly, through our ...

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Comment
    Ubi-MrM on Forums - Thread - Direct

@dojaclik23 Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that this button Issue is impacting your experience in Rainbow Six: Extraction !

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following :

πŸ‘‰ Does the problem persist after checking the steps of our dedicated ...

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Comment
    Ubi-MrM on Forums - Thread - Direct

@Ruhsuz0 Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that crashing Issues are preventing you from enjoying Rainbow Six: Extraction !

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following :

πŸ‘‰ Specs of your PC (CPU / GPU / RAM / OS / Free space available on SSD or HDD)

πŸ‘‰...

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Comment
    Ubi-MrM on Forums - Thread - Direct

@XxHellboyxX-_ Hi, and welcome to the forum !

I've taken note of your report about the event, and I'm sorry to hear that a solo mode Issue impacts your experience !

In order to determine the best possible solutions, I invite you to provide us with the following :

πŸ‘‰ Video of the problem (Youtube / Dailymotion link, for example)

πŸ‘‰...

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Comment
    Ubi-MrM on Forums - Thread - Direct

@WhoIsONXY Hi, and welcome to the forum !

I've taken note of your report regarding a reloading Issue, and I'm sorry to hear that it impacted your experience !

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following details :

πŸ‘‰ Video of the problem (Youtube / Dailymotion link for example)

πŸ‘‰...

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Comment
    Ubi-MrM on Forums - Thread - Direct

@ELBuBe Hi, and welcome to the forums !

We can only help in English on this forum.

This is because we prefer to avoid automatic translation tools if we can, as this can lead to misunderstandings.

I invite you to contact us directly, through our ...

Read more

24 Dec

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Zarastro06 Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that an audio Issue is impacting your experience !

For the purpose of our investigation, in order to isolate the Issue, I invite you to let us know if the problem persists after following the steps of our dedicated PC troubleshooting guide, which helps solve most of the problems encountered on that platform, by verifying the game files for anything missing / corrupted for examp...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@lunatyyk Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that this AI Issue impacted your experience in multiplayer !

Your other message on the topic has been deleted, to bring the best possible visibility to this one.

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following :

πŸ‘‰ Are there mods active ?
...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@hundreAd1800 Hi !

I've taken note of your report regarding sewing machines, and I'm sorry to hear that it impacts your experience in Anno 1800 !

For the purpose of our investigation, I invite you to provide us with the following :

πŸ‘‰ Screenshot showing the icon Issue

πŸ‘‰...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@MigAng11 Hi, and welcome to the forum !

I've taken note of your report, as well as the video provided by @Asterix201252 (many thanks for that by the way), and I'm sorry to hear that this sound Issue impacts your experience !

For the purpose of our investigation, I invite you both to provide us with the following :

πŸ‘‰ Does the problem persist after following the steps of our dedicated PC troubleshooting guide ?

πŸ‘‰...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@hundreAd1800 @Humility925 Hi !

I've taken note of your messages in this thread, and I wanted to thank you for sharing your insights on the Influence in Anno 180...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Bzhydack Hi !

I've taken note of your report regarding an Issue with aluminium smelters, and I'm sorry to hear that it impacts your experience !

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following :

πŸ‘‰ Does the Issue persist in a new campaign ?

πŸ‘‰...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@SirHarryPierce @Bzhydack Hi !

I've taken note of your reports, and I'm sorry to hear that this bridge Issue impacts your experience !

For the purpose of...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Di_Figiano Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that error LR40 is impacting your multiplayer experience !

In order to isolate the Issue, I invite you yo provide us with the following :

πŸ‘‰ Were mods active when the error happened ?

πŸ‘‰...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Admin-C Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that an Issue with Peace Treaties is impacting your experience in Anno 1800 !

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following :

πŸ‘‰ Does the problem persist after completely uninstalling mods, ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@hundreAd1800 Hi !

I've taken note of your feedback regarding Hacienda breweries.

For the purpose of our investigation, I invite you to provide us with the following :

πŸ‘‰ Screenshots showing the differences between the 2 breweries

πŸ‘‰ Are there any mods ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@hundreAd1800 @MGuenny Hi !

I've taken note of your messages, and I wanted to thank you for all the insights shared in this thread !

...

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