Ubi-MrM

Ubi-MrM



02 Feb

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@rasi777125 @IMABEMEOUTLAW Hi !

I've taken note of your reports, and I'm sorry to hear that connectivity Issues impact your experience in For Honor !

Fo...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Machina7ion @Soldier_of_Dawn Hi !

I've taken note of your reports regarding contracts completion Issues, and I wanted to thank you for the details provided !...

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26 Jan

Comment
    Ubi-MrM on Forums - Thread - Direct

@Sock_Monkey @Aced_100 Hi !

I've taken note of your messages, and I'm sorry to hear that another Player impacted your experience in The Division 2 !

We take every report seriously, and if you have additional elements available, such as video proof, I invite you to reach out to us directly, via our Help website,...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Sock_Monkey @Aced_100 Hi !

I've taken note of your messages, and I'm sorry to hear that another Player impacted your experience in The Division 2 !

The thr...

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Comment
    Ubi-MrM on Forums - Thread - Direct

Hi everyone!

I've taken note of your messages, and I'm sorry to hear that other Players impacted your experience in The Division 2!

The video links have been removed, as naming and shaming is not allowed (section 5.1 of the forum rules).

In order to provide us with video proofs, I invite you to reach out to us directly, via our ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

Hi everyone !

I've taken note of your messages, and I'm sorry to hear that other Players impacted your experience in The Division 2 !

The thread has been moved to the Player Support section of the forum, and the video links removed, as naming and shaming is not allowed (section 5.1 of the forum rules).

In order to provide us with video proofs, I invite you to reach out to us directly, via our ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Holyr00d Hi !

I've taken note of your report, and I'm sorry to hear that another Player impacted your experience in The Division 2.

This thread has been moved to the Player Support section of the forum, to bring you the best possible support.

The video links have been removed from the post, as naming and shaming is not allowed on the forum (section 5.1 of the ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Piou_-_Piou Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that an Issue with the map is impacting your experience !

The thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.

In order to isolate the Issue, I invite you to let us know if the problem persists after checking the steps of our dedicated ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Gabriel-Knight Many thanks for providing a translation !

@Bes198332 Sorry to hear that the Issue impacts your experience !

The fast-travel problem with directi...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Stenzilone Understood !

I've taken note of your message, and I'm glad to hear that the workaround helped resolve the Issue !

Feel free to let us know if you have questions, or for any other Issue !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@CalvyB Hi !

I've taken note of your report, and I wanted to thank you for all the details provided !

They've been forwarded to the relevant Team, and an investigation is ongoing.

Regarding the audio Issue, can you let us know if it is occurring in the same locations / with the same NPCs as this thread ?

This will help isola...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@NyvenZA @CalvyB Thanks for all the details !

The investigation from the Team is ongoing, and once additional information is available it will be posted on the forum.

Feel free to let us know if you'd like to share additional elements, or if you have questions !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Mr3zooz92 Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that this Issue is impacting your experience !

In order to isolate the problem, I invite you to let us know if it persists after checking our dedicated PS5 troubleshooting guide, which helps solve most of the problems encountered on that platform.

For example, steps such licence restoration will help ensure ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Gabriel-Knight Thanks for sharing advice !

@mira_20 I've taken note of your update.

For the next part of our investigation, I invite you to reach out to us via o...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@DappaDan95 Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that a rank Issue is impacting your experience !

For the purpose of our investigation, in order to isolate the Issue, I invite you to let us know the following :

👉 Does the problem persist after ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Gabriel-Knight Understood, thanks for the details !

In addition to verifying the game files, I also invite you to check the steps of our dedicated PC troubleshooting guide.

This will help isolate the problem, with steps such as verifying the presence of potential software conflicts.

Don't...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@soullesssuicide Hi !

I've taken note of your report, and I'm sorry to hear that a credits Issue impacted your experience !

If you already have a ticket, I invite you to reach out directly to us through it in order to get the best possible support, while protecting your privacy.

A specialist will then get back to you as soon as possible, and check with you what can be done.

Feel free to let us know if you have questions, or for any other issue !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Gabriel-Knight Understood, thanks for the details !

In addition to these elements, I also invite you to let us know the platform where the problem happened, as this will help isolate the Issue.

Feel free to reach out if you'd like to share additional information, or if you have questions !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@N3mB0t Thanks for sharing details about the Pass !

More details about the Year 1 can be found in our dedicated article, including more information on the classified assignments.

If you have questions, or for any other Issue, don't hesitate to let us know !