Ubi-MrM

Ubi-MrM



24 Dec

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@hundreAd1800 Hi !

I've taken note of your question regarding electricity imports in Anno 1800.

In this case, you will need to import oil and store it in your harbor with the required building.

Can you get electricity after storing enough oil ?

I wish you happy holidays, and if you have questions, or for any other Issue, don't hesitate to reach out to us !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@lgriffio @kao16 @The-World-Eater Hi, and welcome to the forum !

I've taken note of your questions regarding the Issue...

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23 Dec

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Villexia Hi, and welcome to the forum !

I've taken note of your question regarding DZ South, and I also wanted to thank @the_Kettle for sharing advice on how to access it !

Don't hesitate to let us know if it helped you access DZ South, or if you have any questions !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@AquaNinja808 Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that this crash Issue is impacting your experience !

The problem has been reported to the Team, and an investigation is ongoing.

We thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, don't hesitate to reach out to us !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@suschunga Thank you for the screenshot !

Kelso only appears when the mission is active.

If you go back to the basement while that's the case, is Kelso present ?

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Gabriel-Knight Thank you for the update, I'm glad to hear that you resolved the Issue !

I've taken note of both your message as well as other threads reporting the Issue.

If you want to share additional information, or if you'd like to report other Issues, feel free to let us know !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@bethsmith798 Hi !

I've taken note of your suggestion regarding checking for malwares.

Conducting a scan with an antivirus can help when a game is crashing, in order to check if the problem is caused by a potential software conflict.

...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Noxious81 Thank you for contributing to this thread and spotting the grenade !

Don't hesitate to let us know if you have any questions, or if you'd like to report an Issue !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

Hi everyone !

I've taken note of your reports, and I'm sorry to hear that Oh Carol Issues are impacting your experience !

The donation and recalibration Issues have been reported to the Team, and investigations are ongoing.

We thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, don't hesitate to let us know !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@draganburns @legionlegacy Hi, and welcome to the forum !

I've taken note of your reports, and I'm sorry to hear that sound Issues are impacting your experience !

...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@supermeowww Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that this crash Issue is impacting your experience !

For the purpose of our investigation, in order to isolate the Issue, I invite you to let us know the following :

👉 Does the crash happen when trying to hover the pointer near the Countdown area on the map ?

Don't hesitate to let us know if you'd lik...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Silent___Sniper Hi !

I've taken note of your feedback as well as your report about an Issue with the Dr Home rifle, and I'm sorry to hear that the Issue is impacting your experience in The Division 2 !

The problem has been reported to the Team, and an investigation is ongoing.

We thank you for your patience and understanding and, in the meantime, if you have questions, or for any other Issue, don't hesitate to reach out to us !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@MidnightRGB Sorry to hear that these crashes are impacting your experience !

For the process that cannot be exited with the task manager, that problem has been reported to the Team, and an investigation is ongoing.

As for the crashes, I invite both you and ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@suschunga Understood !

In addition to the elements you've shared with us, I also invite you to provide us with a video showcasing the Issue, which will help our investigation.

If you'd like to provide additional details, or if you have questions, don't hesitate to let us know !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@V4MPiR1 Hi !

I've taken note of your message, which has been forwarded to the Team.

If you have questions, or if you'd like to report other Issues, don't hesitate to reach out to us !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

Hi Everyone !

@R0nald0_RJ I've taken note of your report, and I'm sorry to hear that an Issue with the Santa outfit impacted your experience !

If you've already opened a ticket, a specialist will get back to you as soon as possible, and we apologize for the inconvenience caused by the wait.

We thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, don't hesitate to reach out to us !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Oiuouioiu @XxHootxX Hi, and welcome to the forum !

I've taken note of your reports, and I'm sorry to hear that no exotic components were given when deconstructing the...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

Hi Everyone !

I've read your reports, and I'm sorry to hear that this UI Issue prevents you from enjoying The Division 2 !

For the purpose of our investigation, in order to isolate the Issue, I invite you to follow the steps of the guides below :

👉 PC technical troubleshooting guide

👉 ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@DarkSchinzo Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that a crash when fast-travelling from NY to DC is impacting your experience in The Division 2 !

In addition to the workaround shared by ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Hasan19811028 Hi, and welcome to the forum !

I've taken note of your report about error 17007, as well as the screenshot, and I'm sorry to hear that this error prevents downloads in Ubisoft Connect !

For the purpose of our investigation, in order to isolate the Issue and in addition to the steps already performed on your end, I invite you to check the following guides :

👉 ...

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