Ubi-Orion

Originally Posted by NumberTomato673
I have a smurf account, which is NeutralRecord37
It placed platinum in Phantom Sight and Shifting Tides, yet I don't have the seasonal charm for either of those. Is there a way I can receive those? Thanks!

Hey there.


Some players continue to request past Seasonal Charms to our Support Teams. While we understand the desire to obtain earlier Seasonal Rank Charms, Customer Support will only be able to compensate for any errors in the previous Season.

Originally Posted by LeoC_Game
I just started this game and come into the photo quest. Took the photo with correct target but the image shown is empty. I thought it is a small bug but when i go further in the game, the same happened. I tried screenshot but the "screenshot" folder is empty either.

Have uninstalled twice and install from both Epic Game and UPlay but none didn't solve the problem. Run UPlay under Administrator and still the same.

It is annoying to see bug in such simple quest.

Hey there.

Than... Read more

Originally Posted by EmilioEilem
Solved, I have to clean another 10GB and game finish actualisation with not problem .. bud sad thing is i must have 25Gb free space for it

No worries. I'm glad you managed to get this resolved. Thanks for the update!

Originally Posted by PennyPincher21
We need a reworked iron sights for the D.50 as it can not be shot properly with the original iron sights and is no where near useful with what the sights look as of right now just please make the D.50 useable when ADSing so the is a chance Valkrie mains have a chance to use her shotgun and not just her SMG.

Hey there.

Thanks for the feedback on this. I'll pass this on to the team.

Originally Posted by xcel30
I reported same thing 3 season ago and they said they fixed already???

Unfortunately this issue is one that keeps cropping up, it has been fixed on previous occasions.

Originally Posted by OeAi
i was writing about this bug many times and it is still not fixed.

to jump from rope i have to press space button and there is no option to change it
it should be binded to jump_button, but not to space button, maybe to crouch or speed-up
i don't care what you think or doing, but my space button is binded to shoot and if i want to shoot - i'm getting in instead.
and if i want to get on the roof from rope - i also have to shoot - so i can't be silent.

it is ubi-bug - fix it ! almost a year have passed since you enable this function and i was reporting that,

...

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Originally Posted by KORKULUK1
I paid for this game please give a new account

Hey there.

The game not launching will not be an account related issue. Please submit your system files on a support case as advised above and we'll do our best to resolve this for you.

Originally Posted by JohnDick
Hi, so I just started playing Siege again after quite some time. I noticed something as started to play, and that is that some characters weapons' will be reset to default. The guns will have no skin on them and attachments will be random (not the attachments I chose). It is incredibly annoying and hope someone can help or Ubisoft could address this in next patch.
Thanks

Hey there.

This issue is known to the development team and is currently under investigation. I do apologise for any inconvenience caused as a result of this whilst we're working on getting this sorted out.

Originally Posted by TungAppul
Bug 1: Complete Silence

Either complete loss of audio, or most audio lost with maybe footsteps or drone sounds remaining. Usually quickly fixed with going into audio settings and moving the slider a bit.

Bug 2: Repetitive Gunfire

Someone shoots, and once they stop shooting the sound keeps going, and its loud like they're right next to your head. Usually lasts the remainder of the round. Can't reset audio with the fix mentioned above.

Both bugs happen intermittently throughout matches.

I've had both issues in the past; haven't had them for about a year or so. But ever since Shadow Legacy launched, they've come back in full force. Any help fixing this would be ap...

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Originally Posted by xcel30
Where my shield in my own POV and where the shield is with my third person model doesn't match resulting in deaths through magic bullets.

Hey there.

This issue is known to the development team and is currently under investigation. Thanks for reporting this to us.

Originally Posted by smyd..
Like I will be able to hear all the sounds and stuff but the popup screen will not actually be there, and it's a concerning issue as when I click on it, it does nothing.

Hey there.

I'm sorry to hear you're having issues with launching the game.

The first thing I would suggest is to attempt each step suggested ... Read more

Originally Posted by rklyon2
No incentive to even play the game any longer. I believe that if someone was actually looking into this problem they would have resolved it by now. If they are looking into it than they should be keeping their customer base informed. Hello?!?! Is anyone out there??

Hey there.

I do apologise for any inconvenience caused as a result of this issue. Unfortunately there's nothing more to add at this time other than the team are actively working on getting this resolved as soon as possible.

Originally Posted by sandythehippy
Curious as to whether this game supports Dolby Atmos audio..

Origins DID have atmos, however ODYSSEY didnt

Hey there

I've just inquired about this for you. We don't have an official answer on this just yet but I'd recommend keeping an eye out on the forums and on our social media accounts for updates.

Originally Posted by Erathiel
I would like to know one thing about upgrade PS4 version to PS5 one.

As me and my brother share our accounts on ours PS4's and I would like to know one thing.

If he buys AC: Valhalla on his account and I will download it on my account, will I get a free upgrade to PS5 version too or I will need to buy my own copy to get it??

As far as I'm aware Sony haven't announced any official information on game sharing on PS5 at this point so I'm unable to give you an answer at this stage. I'd recommend perhaps reaching out to Sony directly to see if they can answer this question or offer insight into when you might be able to find out more. ... Read more

Originally Posted by JW_GamingYT
I believe I got ddosed during a ranked game on the map border around 15 minutes ago my internet was as usual then suddenly I got kicked from the game and my internet would keep disconnecting for the remainder of the match causing the loss for our team and a sanction for me if there is anyway the match could be voided and I could get my mmr back that would be much appreciated.

Originally Posted by security4286
Hello I've been having this issue on almost ...

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Hey there.

Unfortunately we're not able to offer official Spanish language support from this account. If you're able to translate to English I'd be happy to assist you here. Alternatively if you open a support case from here we do have Spanish support who will assist you further via live chat during our opening hours. Thanks.

Originally Posted by Chris101gaming
Ubi plz plz plz for the beg of god do something about doss attack it suck so much when you are about to win match point and you get dossed and kicked and you cant return in time so u loose elo and get a 30 min ban FOR WINNING A GAME plz fix this as fast as u can its so bad this season i almost want to wait till next season to play again console dossing is so bad rn

Originally Posted by JayGuards
Aye man I’ll be honest with you, you might as well jus...

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Originally Posted by Faulty-Brain
Hello, my PS4 controller behaves differently in solo mode than in online mode. It doesn't work correctly in online mode, sometimes I can't brake and sometimes I can't accelerate. Vibrating doesn't work either, but it never has before. I've just tried this on several maps. It is connected to my PC via USB.

Hey there.

That's odd that it's only in this particular mode. Is it an official controller or are you using DS4Windows or anything like that to emulate the input?

Originally Posted by RustyRayne
So I went to manage games and add-ons for siege, on my Xbox and saw that I cloud install the Year 2-4 operators package, and the amethyst and platinum weapon skins. Bc I gameshare with my brother who Bought ultimate edition, so I downloaded all of it and didn’t get the ops. Then I deleted and reinstalled siege and every add on but still didn’t get the skins or ops. Why?

Hey there.

Year pass operators can be shared as long as it's the same Xbox console they're being shared on, not separate consoles. ... Read more

Originally Posted by eXellius
Completing a Daily Challenge in a Training Grounds mission Lone Wolf does not grant the Renown reward. The Challenge is marked off as complete, but the text is red instead of yellow on the After Action Report screen and the reward is 0 instead of 150. This occurs on Xbox and PlayStation.

Weekly Ubisoft Club Challenges work properly; the Renown is awarded upon completion of the Challenge requirements while playing Lone Wolf Training Grounds.

Originally Posted by NumberTomato673
...

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