Hello @SpirantCrayon22 and Happy New Year to you!
My apologies for not getting to you sooner. I understand you have played the "AA complete" video file and there was no sound. I can confirm it works as intended and there isn't supposed to be sound.
Please let me know if you have any additional questions.
Hello @azullfr and Happy New Year to you.
Yes, i can confirm that now all the players are able to view up to 1200 runes.
Hope you are having a great start of the year and let us know if we can be of any help.
Hello @FakieGodDT and thanks for getting in touch!
Please accept my apologies for not getting back to you sooner. We've received reports of players who are missing the Yule Festival from their settlement.
The development team has been made aware of this issue and they are currently investigating it. I would like to reassure you that the event will be extended .
Also please check ...
Hello @erbradipo17 and welcome to Discussions!
Please accept my apologies for not getting back to you sooner. I'm sad to read you can't collect the Codex Page 4.
We would like to investigate this further, therefore I would kindly ask you to provide a short video, showing that the page cannot be picked up and it's not present in the inventory.
In addition, could you please send us the images demonstrating the location of the mystery and the world map?
Please also make sure that your latest save ...
Hello @Meitzi and thank you for contacting Ubisoft Support! My apologies for not getting back to you sooner.
You've asked if 1.4.1.1 and 1.4.1 patches are different. I can confirm there is no difference between them and 1.4.1 is just a shortened number.
Please let me know if you have any other questions
Hello @Demoniacal666!
Thank you for contacting Ubisoft support and I do apologize for not getting back to you sooner.
Could you please tell me the name of collectible and your location of the map?
Would be really helpful if you could also add the screenshot of the item. Please note that screenshots can be a maximum of 2,000 pixels in length, 2,000 pixels in height, or 2MB in filesize. Alternatively, they can be uploaded to any other website of your choice, and a link sent to us here on the forum thread.
I look forward to hearing back from you, please let me know if I can be of any help.
Hello @XxfazevixenxX and welcome to Discussions!
Please accept my apologies for not getting back to you sooner. We've received reports of players who are missing the Yule Festival from their settlement.
The development team has been made aware of this issue and they are currently investigating it. I would like to reassure you that the event will be extended .
Also please check ...
Hello @nike3379 and welcome to Discussions!
Please accept my apologies for not getting back to you sooner. We've received reports of players who are missing the Yule Festival from their settlement.
The development team has been made aware of this issue and they are currently investigating it. I would like to reassure you that the event will be extended .
Also please check ...
Hello @smcinturf and Happy new year to you!
I I hear you correctly you are saying that you have started experiencing the choppy game play and stuttering in Isle of Skye on Xbox series X?
Could you please go through the Xbox troubleshootin...
Hello @unogamezd and thank you for contacting Ubisoft Support. My apologies for not getting back to you sooner.
I am sorry to hear you have had such a frustrating experience after purchasing the Map Pack Addon. I've checked with the Game team and unfortunately there is no way to lock the map again, as it works as intended and you can't turn it off.
Please let us know if you have any additional questions.
Hello @freestepper and thanks for contacting Ubisoft Support.
I understand that the option "checking for add-ons" could be annoying for you, however it this is very common for many titles with additional DLC as it's often loaded into the game when you boot it, so the game will take a few seconds to load the DLC in ready for you to use it in-game.
Also as Assassin's Creed: Valhalla allows for ...
Hello @hussar922 and welcome to Discussions! I apologize I could not respond earlier.
Thank you for the detailed description of every issue you are experiencing and I understand it can be a frustrating experience.
We are aware of the issue with Quests from Reda's daily quests not added to quest log and the issue is under investigation now by our development team. If you would like to help us with the investigation, I would kindly ask you to provide us with the video of the issue
Speaking about the vengeance quests It would be greatly appreciated if you could also answer the following questions:
When did the issue start?
Is the Ubisoft Connect overlay enabled (on PC)? If so, try to disable it and check for any improveme...
Hello @s7igma957, happy New Year and thanks for contacting Ubisoft Support!
I apologize for the delay with my response. I am sorry to hear you are experiencing the issue with the glow on Leonidas spear. I see you've uploaded the video, however it is unavailable now. Could you be so kind to post the video again if the issue still persists?
I look forward to hearing back from you, don't hesitate to get back in touch!
Hello @niander. My apologies for not getting back to you sooner. I have passed on your feedback about adaptive triggers to the Game team.
@zarif_s hello and welcome to Discussions. I am sad to read you are experiencing the issue with a haptic feedback. It should have been resolved by now.
Could you please record the short video demonstrating ...
Hello @JamesLogan491 and thanks for contacting Ubisoft support!
First of all, I would like to apologize it took so long to get back to you. I understand you are having the issue with the Brotherhood Challenge and the statistics displayed are not matching their statistics in-game. As As mentioned previously by @Treamnate, this is currently under i...
Hello @lstace7478 and thank you for contacting Ubisoft Support!
I am sorry to hear you did not get the Reaper Bracers that are granted for free.
First of all, could you please make sure that you've installed the latest 14th of December game update?
In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to make further research. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for investigations.
I would also kindly ask you to provide us with the images of the infamy level and the resources you have in your inventory.
Would you also be able to send us a video of this issue, ple...
Hello @s4ds1r3n and welcome to Discussions!
Sorry to hear you can not complete the quest "Freyja's Friend". Nali joins the longship after completing the quest "Freyja's Friend". Since you have not completed the quest, the cat does not appear for you.
Could you please record the short video of the issue, upload it on any video hosting of your choice and send us the link so we can pass it on for the investigation?
Feel free to get back in touch if you need us.
Hello @worepst and welcome to Discussions!
Sorry to hear the game is crashing and thank you for the screenshots attached as well as for the detailed description of the issue.
Could you please specify when have you started experiencing the game crash and the error "Oh no, it crashed", did it happen after recent December 14th game update?
I understand you already tried to verify game files and reinstalled the game.
Please can you check through ...
@caz_reklaw hello again! We have reported this issue to the development team, however we have not received any updates therefore we can't confirm as for now if the content was removed.
...
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