Ubi-Perseids

Ubi-Perseids



18 May

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    Ubi-Perseids on Support Forums - Thread - Direct

Yep, can confirm @echolecter is correct. I also had trouble finding where to go at first and I think I ran around the entire building before realizing I had to take the rope on the elevator back at the original room, haha. Whoops. After the fight, there should be a door to exit as well, as mentioned already.

If anyone has any issues or questions, please don't hesitate to ask. 🙂...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey everyone! Apologies for any issues you had on the 14th when trying to connect to the servers. We did experience a degradation across multiple games and platforms at one point during that day. It has since been resolved though. If you are still experiencing any connectivity issues, I would suggest going through our troubleshooting steps for your respective platforms which can be found here - https://ubi.li/RGFOY

If you continue to have any issues or receive Delta errors, please update this thread and let us know so we can help look into it more. Thank you!

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey @ihavenomicyet! Thank you so much for getting this video as well. I've gone ahead and shared it with the team in a report we've made about these issues with the GR9. We appreciate your help with this, and please let me know if you have any questions. 😊

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Hi @komsboult!

I just wanted to pop in here and let you know that I went ahead and got this issue reported to the team. It seems like you weren't the only one that noticed the Pointman chest piece was showing as "Armadillo Vest" instead.

I want to thank you for reaching out and getting this reported to us. We really appreciate your help!

Please let me know if you have any other questions. 🙂...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey @ermi91! Thanks for grabbing those images for us. I've gone ahead and reported the issue with the Ammo Dump holster not showing up under the Expertise System. It looks like other players also noticed the issue with the Pointman chest piece, so I went ahead and got that reported as well.

As for the Hydden gloves, you mentioned that it might have been a known bug already. I couldn't personally find anything about it on my end, so I'd be curious to know what you saw/where (forums, Reddit, etc) about this. I just want to get all of the information I need before reporting th...

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17 May

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    Ubi-Perseids on Support Forums - Thread - Direct

Hello @Wilde_Times and @Killer_LoopGR!

Thanks for bringing this up so that we can take a closer look. We have already reported the issue of being unable to reco...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hello @u102795!

I'm sorry that your Manhunt for Castillo became bugged at the end. I'm trying to remember from my own playthrough this past weekend, but I believe that a door did end up opening up towards the back of the room, and I was able to exit from there. Could you explain a bit more about the key that you were missing that was preventing you from proceeding?

To answer your question about how to reset, you can open the map and then go to Manhunt at the top, and click on Castillo. There should be an option to reset the manhunt campaign at the bottom of the sc...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hello, @meowcat! Welcome to Discussions!

Thanks for letting us know about this. Would it be possible to get full-screen, uncropped screenshots showing that people are going over Expertise Level 20? Could you also provide a video that shows this occurring from your gameplay? You can upload the video to YouTube as Unlisted or Public and post the link here so that we can take a look.

Thank you!


12 May

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    Ubi-Perseids on Support Forums - Thread - Direct

Hi there, @nidatm!

Thanks for the update, and sorry to hear that those previous troubleshooting steps did not help. It is strange that this happens regardless of what program you are using, and also only occurs when playing a map in Trackmania. You mentioned this started at the same time as several updates to the game, can you recall which update was released when you first noticed this issue began?

There are some troubleshooting guides that I would like you to try. The first one is just a general troubleshooting guide for issues with in-game audio/sounds ...

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11 May

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    Ubi-Perseids on Support Forums - Thread - Direct

@thanatrixx Thanks for trying those steps, but sorry to hear that this issue has persisted for you! Since you are seeing that Trackmania is not accessing the GPU, I'd like you to please try these steps here. Even if your 3080 Ti is already the dedicated/default card, going through the steps and saving settings in the NVIDIA control panel might help with the performance and crashing issues you are experiencing.

Please update us and l...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hi there, @skweeky2! Welcome to Discussions!

Thanks for letting us know about this issue and for all of the detailed information you've provided so far! We will definitely want those screenshots of the blocks, and your graphics settings in-game. We may eventually need that save file as well but we can hold off until we need it. For now, I'd also like you to please try these troubleshooting steps for the PC and let me know if they improve this issue or m...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey there, @fatihdemirr! Welcome to Discussions!

I'm sorry that you are having trouble purchasing in-game credits for Siege. Sometimes if there are too many purchases made in a short amount of time, there will be a block that occurs to prevent any possible fraud from happening. I'd suggest waiting for 24 hours after you attempted the purchase, and then try again. If you find that your purchases are still being blocked, you will want to go ahead and create a ticket or reach out for support at the links provided above by @Ubi-Nacho.

Let me know if you have any other questions. Thanks!

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    Ubi-Perseids on Support Forums - Thread - Direct

Hello @thunder_banditv. I understand why you would be disappointed to have purchased the season pass when the current season is ending soon, and also when you did not realize you would need to be level 40 and have completed the WoNY campaign. I apologize that we were unable to provide a refund in this case as purchases from our in-game stores are final and not eligible for refunds. In any case, I hope this doesn't discourage you from continuing to enjoy the game, finishing up the main campaign, and then playing through the WoNY expansion. I hope that you will be able to enj...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey @unti79! Thanks for bringing this to our attention. Do you happen to know what third-party software players are using to remap the controller buttons to their mouse? Also, do you have any video clips you could share that show what this looks like in-game?

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    Ubi-Perseids on Support Forums - Thread - Direct

Hello @vm4m9tz4pb! Sorry that you are having this issue with the game's resolution and your monitor. I would suggest going through the troubleshooting in our guide here as a first step. You'll want to be sure to update your Windows/drivers, verify the game files, etc just to be sure ...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey everyone!

I'm sorry that you haven't been able to access the English language in your game. We currently have a thread here where we are investigating similar reports. Please check out the suggested troubleshooting in that thread. Please post in that thread if you are still experiencing this issue after trying those troubleshooting steps, and we can continue to assist. Also, to help keep the information in one place ...

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10 May

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey @angrypandanr1!

I wasn't able to find the Countdown trailer myself, sorry. I did find the Season 9 Launch trailer on YouTube which is what I think you were able to find as well. There is also this VOD of the live stream tha...

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    Ubi-Perseids on Support Forums - Thread - Direct

@screamerchaotix Thanks for grabbing this image but sorry to see that you are still getting the DELTA-03 error. I would be curious to know if this persists on the PS4 or not so please keep us updated!


05 May

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    Ubi-Perseids on Support Forums - Thread - Direct

@amsukpp Hello! I'm sorry that your friend purchased Siege and isn't able to locate the activation key. I would suggest that your friend reach out to us directly either by creating a support ticket here or by posting on the Rainbow Six Siege Player Support forums ...

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