Ubi-Perseids

@tlenzen Hey, Thomas! Glad that you were able to get this figured out, but apologies for the confusion it caused. Would you be able to grab an image of the warning triangle that isn't placed very well? We can pass this feedback along to the team but it would be helpful to have an image to show them! Thank you.

Hi @gabriel-knight! Thanks so much for getting that video for us, and for clarifying this issue further. We will definitely want to get this reported to the team, but could you please let me know which platform you are playing on? Thank you!

@ctfoxhound Gotcha, thanks for the update. Do you notice any error codes or messages that pop up before you see the purchase was refunded? If so, could you grab some screenshots of that for us so we can take a closer look? Thanks in advance!

Hey @jessa246! Thanks for giving us an update about this. I'm glad to hear that you were able to load the UK version of the website and buy the credits. Hopefully, this doesn't happen again, but if you run into any funky issues with the website in the future, I'd recommend going through our Browser troubleshooting here. Please let me know if you have any other quest...

Hello @tmankeny! Thanks for reaching out and letting us know that you're having the same issue. Would you be able to provide a video of this so we can take a closer look? You can upload the video clip to websites like YouTube or Google Drive and then share the link here. Thank you in advance!

Hi @iel0! Happy to hear that you're able to pick up medkits again. As for the crashing issue, this is something the team is aware of and we are looking into. In the meantime, if you can please go through our troubleshooting guide here and try to ...

Hey @ctfoxhound! Thanks for reaching out and letting us know about this. Sorry to hear that you are having issues with purchasing premium credits through PayPal. Xsolla is the name of the company we use to help with our transactions for purchases. Were you attempting to make these purchases in-game, or have you tried to purchase the credits directly through the ...

Hey @koorni04! Thanks for the update, and glad to hear that this has been fixed. Please let us know if you have any other questions!

@wreck3rr Apolgoies for any confusion! But I can confirm that we have reported this issue to the team so that they investigate this further. Thank you!

@unknown_merc44 Thanks for clarifying that for us. The team is also wanting to know if you purchased the Account Shared Materials item from the Crafting Vendor Inaya in Washington? If so, did you purchase this item once you finished the WoNY expansion? They mentioned this item needs to be bought individually on every character and is not availble until after returning to Washington. Thanks in advance for you help. ...

@wreck3rr Hey! This is correct. We have let the team know about this issue for the Heartbreaker gearset in general, but have no updates yet at this time.

@Viviliscious @AgentNavier ...

Hello @shtimeg! Welcome to Discussions!

Very sorry to hear that you are getting this bugged notification! I can see how that would be really annoying to deal with. Sadly, we haven't had any updates regarding this issue yet. If you don't mind, could you please answer the questions that @Ubi-Milky asked earlier in the thread? We can add your information about this issue to the team's investigation. Thank you!

Hello @rubenalamina! Welcome to Discussions!

Thanks so much for taking the time to put in the research and make notes about this. I'm not sure if this is working as intended or not, but I've gone ahead and reported this to the team so we can hopefully get some clarification on that soon. As soon as we hear back, we'll update and let you know. Thank you!

Hello @thaplaymaker87! I'm sorry to her that you are also experiencing this issue with The Tombs and that you've been unable to progress because of it. This is an issue that we've reported to the team so they can investigate. I've gone ahead and added your information to the report to help the team look into this further. Once we have any updates, they'll be posted on ...

Hello @lynxgm6! Welcome to Discussions!

Sadly, we don't have an update at this time but I would like to get more information about this from you. Could you please let me know which parts dropped and the two that didn't drop for you? Please also try our troubleshooting guide here and ...

@RAGE_THERAPY @echolecter Hey there! Thanks for letting us know that you're still experiencing these crashes on PC after the recent maintenance. If you haven't yet, I'd su...

Hello @ecocrash! Sorry to hear that this is still happening. Were you able to update to the latest version of the game? If you haven't yet, please update your game and then go through our troubleshooting guide here, and be sure to ...

Hello @epiclazor! Apologies for the frustration this has caused. We have reported this issue to the team so that they can investigate more. I'd like to also get your information added to that report as well. Can you confirm if you have updated to the latest version of the game? Once you've done that, please also upload your latest save to the cloud....

Hey @greybear_one! Thanks for the update! Keep us posted on how it goes.