Ubi-Perseids

Ubi-Perseids



25 May

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    Ubi-Perseids on Support Forums - Thread - Direct

Hello @secondking! Welcome to Discussions!

I'm sorry to hear that Valhalla is crashing as soon as you try to start a new game. Let's get this sorted so that you can go enjoy living your Viking life. 🙂
Please go through ...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hello @meeepster19! Welcome to Discussions!

This issue is still being investigated by the team. I'm sorry for the inconvenience and frustration this has caused. I don't have an ETA for when this will be fixed yet, but if you can confirm for me which platform you're playing on, and also make sure that your latest saves are uploaded to the clou...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hello, @j0llyr0ger75! Thanks for getting that video to us. Did this issue occur before or after building Valka's house? Also, can you please try going through these troubleshooting steps and ...

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Hello, @j0llyr0ger75! Thanks for getting that video to us. Did this issue occur before or after building Valka's house? Also, can you please try going through these troubleshooting steps and ...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey there, @screwy72! Thanks for your patience while the team worked on getting this fixed. I can confirm that it should be resolved as of TU 1.5.2, released yesterday. You can read more about this update with the Patch Notes post ...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hello @EskoBar1021! Apologies for any confusion this causes. I believe this happens because the Ubisoft Connect client doesn't realize that the game has already been installed elsewhere via Epic on your hard drive. To fix this, you can manually change the install path by using the Game Install Location in Ubisoft Connect to point to the right folder where the Epic version was installed. It should prevent Ubisoft Connect from prompting you to update or redownload the games.

Let me know if you have any other questions! 🙂...

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    Ubi-Perseids on Support Forums - Thread - Direct

@jarl-auditor Thanks for the update! Just to clarify, is it the DPI that you adjusted to 200% when you noticed an improvement? Also, has this been an issue the entire time you've been playing Valhalla, or did this pop up recently?

Could you please attach a screenshot showing your graphics settings in-game? I'd like to take a closer look at that. Thanks!

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    Ubi-Perseids on Support Forums - Thread - Direct

Hi there, @nightfire525! Welcome to Discussions!

Congrats on completing every mastery challenge on Gold! That's quite a feat. I'm sorry to hear that your achievement didn't unlock though. Can you please try going through these troubleshooting steps here first? If the achievement still doesn't unlock, then the next step would be to try ...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hello, @bosma4u! Welcome to Discussions!

I'm sorry that your game keeps crashing during the cutscene when you're talking to Ubba! Hopefully, we can get this figured out so that you can get back to enjoying the game. To start with, I would suggest going through our PC troubleshooting guide. This guide can help fix common issues that can cause a game to crash. If you're still experiencing a crash after trying those steps, please update this thread and let us know. Thank you!


19 May

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    Ubi-Perseids on Support Forums - Thread - Direct

@verita5555 Thanks for the update!

  1. The second decryption key will be dropped from the second Manhunt Target. It should be coming out in the next couple weeks.
  2. The 100% countdown screen bug will be fixed in an upcoming update, but it hasn't been released yet.
  3. I've seen that a few other people are confused about these guns and the difference in appearances. I'm working to see if we can get confirmation about this and how the weapons are actually suppoed to look like.
  4. This is also an issue we have reported to the team. We don't have any u...
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    Ubi-Perseids on Support Forums - Thread - Direct

Hey everyone! Just an update that we are aware of this issue with the Twitch drops. We've had an update that only the Exotic Cache is being received. The team is still looking into the other drops that aren't being delivered. Please keep an eye on the forums for any future announcements/updates about this. 🙂

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey @quinch1199! Thanks for reaching out and letting us know about this issue. I'm sorry that you're having trouble with getting the loadout to update/change after overwriting it. Just so we can rule out anything that might be causing this, please try our PC troubleshooting guide and also be sure to ...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey all! Thanks for providing those images. It looks like the team is aware of an issue where the magazine is missing from the gun preview and also from the in-game view. They are currently looking into this more. Once we have any updates regarding this, we'll be sure to let you know. Thank you!

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey there, @docevil73! Welcome to Discussions!

Thanks for pointing this issue out. Would it be possible to get us a short video clip that shows it's difficult to build up the stacks with an AR? Once you have the video, you can upload it to any sharing site, like YouTube for example. Share the link here and we'll take a look. Thanks!

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    Ubi-Perseids on Support Forums - Thread - Direct

@N3mB0t Correct! The fix is planned for TU15.1. We don't have an ETA yet but just keep an eye on these forums and the Twitter for any updates/announcements.

@Noxious81 Th...

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    Ubi-Perseids on Support Forums - Thread - Direct

@dirtdiver29680 Oof. I'm glad you got this figured out but it's always frustrating when a hard drive randomly fails on you. Here's hoping you didn't lose too much important stuff! Enjoy the game, and if you need anything else, be sure to reach out. 🙂

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    Ubi-Perseids on Support Forums - Thread - Direct

Hello @jessa246! Sorry that you did not receive these rewards, and that your mods keep getting removed/reset. Just to check, did you purchase the Season Pass? Also, have you checked your Stash and/or Mailbox in-game to see if the item was delivered there?

For the issue with your mods being unequipped, please try to verify your game files to make sure there ar...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey @mtbfritz! I'm sorry to hear that you are getting people that keep auto-joining on you. I personally only really play with a friend or solo, so I would also get annoyed if people kept joining me constantly. If you open the Social menu and are hovering over your name, go up to “Group” and you can change your group settings to be Open, Friends/Clan Only Group, Private Group, or Do Not Disturb. It's possible your group setting is currently set to open so that anyone can join.

If that isn't the case, please update me and I can take a closer look into this some more. Thank you! 🙂...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey everyone! I just wanted to pop in and give you all an update to let you know that this is an issue we are aware of. We've reported it to the team and are just waiting for an update. We already have a thread about this here which you can check for any updates from us. I'll go ahead and lock this thread for now so that we can keep everything under one place.

Thank you!