Hey there @Kyler1i, sorry to see you're having some issues playing with someone connected to the same network that you are.
Can you give me a bit more detail about how the two of you are connected?
Hey there @FAKE_IYSE_BREAD, sorry to see you're running into some trouble with your challenges. There are some issues we're currently investigating with some of the time limited challenges this season.
Are these the only challenges you've run into trouble with so far?
Have you been able to collect the rewards from completing your other operator challenges?
Hey there @CaptainDank87, it actually looks like your case was recently handled on our end as well. If you get the chance to check in-game if your profiles are linking properly please let me know in this thread if everything is correct now!
Hey there everyone, we unfortuantely do not have any updates from the teams about this feedback item.
For now, Asterix's solution of manually cleaning out your auto saves pretty frequently is the best thing I can recommend!
Hey there @TomWalks28, it can take some time for things to get added to the trello, and if there are a lot of high priority issues under investigation like right now, something like this might not show up there at all.
I can confirm this is still under investigation but we have no updates to share at the moment! Thank you all for keeping us updated.
Hey there @Shootrike, and thank you for bringing this to my attention!
We have had a few similar reports on an issue with the league progress this season, and I'm going to add your report to our investigation.
Thank you for the videos @maeltz!
I'd also like to get a set of screenshots of your in-game Display and Graphics settings, so we can check if there's any changes we can suggest that may help with the issue. Failing that knowing your exact settings and hardware should let us test this on our end.
Hey there @darklands414
Each of the issues you've mentioned have been reported already and they are under investigation!
For now, I would like to ask if you've noticed any improvements to the performance in Countdown after our most recent maintenance periods?
And for the first issue you mentioned where your display changes, can you use your console's media sharing feature to record a short video of that? If so, I would be able to confirm if it matches other previously reported examples!
Hey there everybody, first I want to say that we're aware of some frequent laggy matches in Summit.
We're still collecting as much information as possible, so please follow along with this bullet list of questions -
Hey there @Ghost23exe, sorry to see you're running into a lot of player disconnects when you try to queue for Countdown. Just to clarify things a bit, when you run into other players disconnecting, do you often find that the performance in that session of Countdown is poor? Any lag spikes or high ping?
Have you ever been the one to crash out of your countdown session? If so, did you receive an error message when that happened?
Hey there @Ghost23exe, and thank you for bringing this to my attention.
I'd like to get this reported but I want to cover some bases first.
When you ran into this issue with the flamethrower, did you notice any severe in-game lag or ping spikes?
Did this continue happening after you restarted the game? If so, I would also recommend following our ...
Hey there @kent1629, the error you are running into is normal. It is an account security feature intended to prevent outside forces from accessing your account through brute force methods.
There is no way to bypass the wait time, but you should be able to log in normally after 24 - 48 hours.
Hey there @cceynar, unfortunately, what you are trying to do is not possible.
The reason you are getting an Authentication Error is that you can only activate a PC copy of Rainbow Six Siege on one account. Moving the game from the account would completely erase all in-game progress, permanently.
A one-on-one support agent will be able to give you some more specific advice regarding what we can do about getting your accounts linked up, but you will not be able to do so without losing the inventory and stats from one account or the other.
Hey there @SickSmoke20, while it is normal to not have an in-game rank or level if you skip a few seasons, any missing items or operators is very concerning. I can see that you already have a support case open with us. Our team will gather your information there and investigate to see why certain things may have gone missing for you.
Hey there @daannuuu, if you are not able to find your support case, you should make sure that you are logged into the correct account that the case was opened under. Support cases never disappear, even once they are closed they will appear in that list.
If you need help finding the correct account, please wait for a response on the case you opened more recently. This is unfortunately not something we can assist with in any public space.
Hey there everybody, just wanted to let you all know that this issue is something we are aware of and it is currently under investigation. I've added the usernames and circumstances of everyone in this thread. Feel free to reply to this post with any updates if you complete another set of challenges without receiving the rewards properly!
Hey there @Paul-RO, based on your description of the issues launching the game, it seems like you may have had some corrupted files. After the verification process finished and the files were replaced, were you able to play again normally?
Hey there @MororonSofa and @WrecK3rr, can either of you confirm if this is still happening after update 17.1? I'll go ahead and get a report started on this!
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