Ubi-SleepyGoat

Ubi-SleepyGoat


21 Dec

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Fregga, and thank you for that information! Your specific case should actually be very helpful for us, and I'm going to get your information added to our investigation right now.

Just to clarify what you said, did you actually help your friend with the final part of the Manhunt, killing Anderson?

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @nongenuine, thank you for the video!

I have gotten this reported up to the Team for review. Just to clarify, have you still not tried defeating the Rogues to see if the music will go away when you do so?

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @MCP-511, thank you for letting us know! I got your information added to our investigation. For now, I would recommend not descontructing any Doctor Home guns until we can hear back from the Team about whether this is an intended behavior or not. This will make sure you don't miss out on any valuable components if it happens to be something that will get fixed.

And thank you for the screenshot ...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @hyper-sniper

Unfortunately, without gathering the necessary information to get issues like this reported properly, there is nothing more that the support staff here can do to assist you.

If you change your mind, please feel free to send us the video either through the forums here or in a ...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @shep3811 and @ShrewdGaming

Like ...

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20 Dec

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hello everyone.

Sorry to see some you still didn't get access to the Santa suit. I definitely want everyone to be able to spread some holiday cheer so try these steps out for me. This will force a fresh log-in with the game services, and also cause your consoles to re-check which content should be active on your account.

For Xbox players:
Series X|S
X...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hello again, again @denOldTimer!

This is another instance where we might need to see images or a short video of the problem you're running into. Here's a guide for taking screenshots usin...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey again @denOldTimer!

Would it be possible for you to grab a screenshot or picture of the error message that you see? The specific text of it may help us figure out what's going on. You can attach images to forum posts here, but let me know if you need any assistance with that!

I can also recommend a certain step from our ...

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Hey there @denOldTimer

Since this is more of a feedback subject than a support subject, I'm gonna bump your thread over to our gameplay discussions area! Our community team collects player feedback from there 😊

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @dZDW!

Thank you for the screenshot with the location listed, this will be super helpful for reporting the issue.

I got this reported up already, and our Team should be able to replicate it and hopefully get it fixed 😊

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @KT247

If you own a disc copy of the game, you will always need to use the disc in order to start the game. The reason for this is that your ownership is tied to the physical disc.

If you would like to play the game without a disc, you do have the option of buying a separate digital copy.

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @OnlyOneMag

This is an issue that we've reported up, and we're collecting account info for people this has happened to. I'll go ahead and get you added to our list!

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @P-Doe_Phill

The issue you are describing might match something we're investigating currently, where having a certain mission as an option that is near the Countdown mission.

Have you fully completed the Anderson manhunt, or reset your progress in it? If you open your map, and don't change to view the entire map, are you able to move your viewpoint close to the upper right hand corner of the full map?

If you walk to near that part of the map, are you able to open your local map at all?

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @ThachankaLeader

Your crashing may be caused by an issue with the current Easy Anti Cheat drivers.

As a result, there's a short process I can recommend that may help with your crashing at the moment.

  1. Verify your ...
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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hello everyone, I just wanted to check in to let you all know that we're still investigating these issues, but we have not heard back from the Team on anything just yet.

And to clarify, the issues we have reported right now are as follows:

  1. Donating Oh Carol does not increase expertise.
  2. The talent for Oh Carol can be extracted.
  3. Recalibration is not possible for the Oh Carol.
  4. The scope for the Oh Carol does not trigger Focus.


Once we hear back on these issues, a support team member should be updating this thread to keep you all in the loop!

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hello again everyone.

Just to clarify, you will have to completely reset the manhunt and re-do the entire thing up until the Anderson mission, then complete it again in order to get the gun. If this does not work, try completing the entire thing on a brand new agent.

Please let me know if this allows you get a Dr. Home.

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @hyper-sniper

Please record a short video showing what happens in-game when you try to change your apparel. Since you are playing on PC, you can use the Xbo...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @FeykoHD

When you open the map, are you able to see a mission icon for this mission? If so, can you take a screenshot showing that icon on your map and then record a short video of what happens when you approach the marked location? The video should be uploaded to YouTube, then you can reply to this post with a link to it!

If there is no icon on your map for this mission, you can just take a screenshot of the Dark Zone West area on your map and send that my way instead.

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @BortolinDiego

As we have already advised on the cases that you have opened with us, your issue has been escalated to a specialist already, and they will assist you as soon as they have time. I appreciate your patience on this issue so far!

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Kaywin32

The Santa outfit should appear as something you can use during the ongoing holiday event automatically. If you did not receive one, please try out the basic troubleshooting here, then start the game up again and make sure it logs you into the correct Ubisoft account. If this does not allow you to use the Santa outfit, please let me...

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