Hey there @Momotubbies and @DeadShot0908, sorry about my delay in responding here.
We're still working in replicating this on our side of things. The team has asked me to confirm that neither of you have the 686 Replica favorited, but it looks like Momo does not have it favorited at all in these screenshots. I'll get this information added to...
Hey there @RigorousBarley, I'd like to get this reported up for review by the team, but we'll need a video of this issue happening.
Since you're on Xbox Series X, you should be able to record a video using the system's media sharing functions. Once you have a video ready, please upload it to YouTube and send ...
Hey there @AceOfSpades6207, there are no missions that have a guaranteed exotic drop anymore. The only time this isn't the case is when it is your very first time completing a manhunt target, which sometimes has a guaranteed reward depending on the target and season.
Hey there @DeadChicken4444, you might be right on the money with your thinking that Norton360 is preventing you from properly launching Ubisoft Connect. If you're still running into this issue, I would recommend temporarily disabling your antivirus and then following the steps below.
Hey there @xxBinaryxx, sorry to see you were having some trouble with the in-game store and Ubisoft Connect. Oftentimes these issues are caused by an out of date installation of the Ubisoft Connect client, or a permissions issue where the client can't access certain files that it needs to.
For these problems, try the following:
Hey there everybody, I'll try to address everyone's issues with this post as best as I can!
@IGotKelsoPreggo and @rosemarykw, the issue you are running into is not a bug. If you do not have the expansion pack for the game, the seasonal content is not available to you and some locations in the game will not be available either.
@As1r0nimo, is this issue with your assault groups happening with every control point or only specific ones? Can you ...
Hey there everybody!
@As1r0nimo is correct, these are placeholder items dropping a bit earlier than we intended. They can be safely ignored, and they wont cause any harm to your inventory. I apologize for any confusion!
Hey there @A1_Sol-3UK and @DeadShot0908
I'm going to go ahead and get this reported up to the team. If you run into any other Exotics that don't list the High-End gun...
Hey there @unknown_merc44, sorry to see you've lost access to a specific premium skin.
Just to clarify things a bit, do you own any other premium skins for the AK-M and Black Market AK? Are you still able to apply those normally?
Hey there @Mstyc_, sorry to see you're running into some trouble making in-game content purchases.
I found a support case you had opened previously to ask about these issues, that case has been reopened and updated on our end. Please take a look at the case when you get a chance!
Hey there @Milkmaniscute_
Unfortunately, if your accounts were not linked before December 6th, it is no longer possible to acquire old inventory as cross-progression items. In order to regain the items that you owned on PS4 before, you will need to reset the link to the Ubisoft account that it was linked to previously.
This is something our team will need to assist you with so please open a one-on-one support case with us so we can review your accounts and help you reset things to how they were before.
Please include your ...
Hey there @SphincterTheifx, sorry to see you're running into an issue launching Rainbow Six Siege.
Unfortunately, it is not possible for you to change the account you own Rainbow Six Siege on. You will need to log into the account you originally used to play the game in order to continue playing it.
If you no longer have access to the original account, you will need to open a ...
Hey there @Inf1_Nity
If you have not already done so, please try the troubleshooting that was suggested earlier by Ubi-Karl. If you are still not able to access the website at that point, please update your open support case to let us know.
Thank you for bringing this to my attention @IIAc3sII!
I'd like to get this reported up for you, but as I am aware you typically play the game with quite a few mods installed, would you be able to temporarily deactivate all of them to confirm if this still happens in a completely vanilla installation?
Hey there @LordOdin1961
If you're still having issues purchasing DLC for Anno 1800, can you take a screenshot of the exact error that appears in the store for you? Please keep in mind that you might need to install and run the base game at least once before DLC can be purchased.
Thank you for the extra info @IIAc3sII
I will still need a save file where this issue is occurring for you in a completely vanilla game so I can get this reported up. Please keep in mind that it is very possible that this feature is working as intended. Once we can get this escalated to the team for review I should hear back from them relatively quickly to be able to let you know.
Hey there @Jack_Jack
If possible, a video showing that Manny is missing from the correct location will be super helpful for reporting this issue up for you. You can record that using the Xbox Game Bar on PC, and then upload the video to YouTube to share it with me.
Also, have you already tried fully resetting your manhunt and starting over to see if it allows you to progress normally afterwards?
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