Ubi-TheBerry

Originally Posted by scrumiera3
I want to know if the game run perfect on the old console.

Hey there scrumiera3,

Welcome to the Forums!

Assassin's Creed Valhalla will work across the Xbox One range, from the first release to the Series X

If there's anything else we can help with just let us know!

Originally Posted by NikkTheSaint
Heya
I wanted to ask two questions about the AMD promo
1.Is the version of the game we are getting from the promo counts as a pre-order? I mean, will we get the "way of the berserker" mission?
2.Is there any chance we might get the cd-key a day or two before release for pre-loading? The AMD page says they will be giving them out on the 10th, but I wanted to ask you guys as well (kinda hoping for a pre-loading option since my internet isn't the greatest and it will take me a while to download )

... Read more

Originally Posted by zhenfeiniao6268
I am a chinese living in Australia.

Can I ask whether Australian version Assassin's Creed Valhalla physical version provide Chinese subtitle??

And does Valhalla provide Norse voice for example danish please？？

Hey there!

Assassin’s Creed Valhalla will be available in multiple languages, in both full and text translations.

Please keep an eye on the official website for further details: ... Read more

Originally Posted by nakkari
Does this mean that I can start my save on ps4 and continue with same save in ps5?

Hey there nakkari,

Assassin's Creed Valhalla will support Cross-Progression, so you will be able to start your journey on PS4 and continue it on PS5 when it's available!

You can read more on this ... Read more

Originally Posted by Siegfried32
Does anyone know if you will be able to upgrade the Standard physical version to Gold or Ultimate via the game store? Since Canada only seems to have the Standard physical version (as well as other regions), it would be nice to have the option to upgrade so we don't miss out on the extra goodies that come with the Gold or Ultimate edition

Hey there Siegfried32,

I'm afraid we don't have any information as to whether upgrade contents will be available in the in-game store after launch, so please keep an eye on your region Ubisoft Store and PlayStation store for any updates as to what's available in your region!

Sorry for any incon... Read more

Originally Posted by Lord_Vakko
I want to use uPlay+ but I can't find anywhere where it says that all the Ultimate Edition content will be included.

Hey there Lord_Vakko!

We don't have the exact contents of the Ubisoft+ version at the moment,

Please keep an eye on official channels and the ... Read more

Originally Posted by jvdk
I've seen all the specs but i can't find a good way how to compare those to mine:

Operating System
Windows 10 Home 64-bit
CPU
Intel Core i7 9750H @ 2.60GHz
Coffee Lake 14nm Technology
RAM
16,0GB Dual-Channel Unknown @ 1330MHz (19-19-19-43)
Motherboard
HP 863E (U3E1)
Graphics
4095MB NVIDIA GeForce GTX 1650 with Max-Q Design (HP)
Storage
953GB Intel Optane+954GBSSD (RAID (SSD))

How can I tell if these are sufficient for any of the Valhalla set ups?

Thanks!

Hey there jvdk,

Welcome to the Forums!

While your RAM and C... Read more

Originally Posted by Betrayedunbound
does the collectors edition come with the regular game case to? i know it comes with a beautiful steelbook but i like having the regular case to for collector purposes.

Hey there Betrayedunbound,

The Collector's Edition will come with a standard packed copy of the game, the steel book is just an extra addition!

If there's anything else we can answer, just let us know!

Hey there guys!

KabatPL123 I've merged your thread here as it's for the same query.

We do not have any direct influence over who has early access to titles.

Please reach out to your local Ubisoft office to discuss this.

Thank you!

Originally Posted by twerp-2
Is there a way to upgrade my preoder. O pre-ordered the gold edition but want to upgrade to the ultimate edition

Hey there twerp-2,

Welcome to the Forums!

I'm afraid we can't amend your order, however we may be able to cancel your current pre-order so you can re-order the edition you'd like!

To discuss this, please contact us through our ... Read more

Originally Posted by bodos101
I was wondering if the seasons of valhalla will be time gated since it is a single player rpg and I like reseting all my saves

Hey there,

I'm afraid we don't have this information at the moment however watch this space as we approach release and further details are made available.

We will also update the Forums when we hear more.

Thank you!

Originally Posted by TheWidowMaker40
When will we find out what the season pass entales and the road map for the season pass.

Hey there!

Current version content information is available here; https://support.ubisoft.com/en-US/Faqs/000054339/

However we don't have the exact Season Pass contents at the moment, so watch this space as we approach release for more i... Read more

Originally Posted by cap.cla
The ps5 will be released on 12th November in America and on 19th November in Europe.
Because of the fact that it will be also difficult to get it on day one,can I begin to download, because of the free upgrade,the ps5 version of the game on the server so that when I'll get my ps5 I can play it at the moment that I put the disc in the console.

Hey there!

Unfortunately this will not be the case, you can only initiate the download once the disc has been inserted into your PS5 console.

If there's anything else we can answer just let us know!

Originally Posted by LegateHawk
so if i redeem all the downloadable content on ps4 but then want to play the game on ps5 will all that content be carried over or if i redeem them on the ps4 will i be locked out of them from the ps5?

Hey there LegateHawk,

Assassin's Creed Valhalla will support cross-progression across platforms in the same family, this will also include any DLC you have with the game!

If there's anything else we can help with just let us know!

Originally Posted by Charles_Wise
When clicking on a residence (e.g. Shepherds), the icon used for the marketplace isn't the Land of Lions marketplace icon but the base game version.

Hey there!

Thank you for reporting this to us!

Would it be possible to provide some screenshots of this for us to verify with the team?

Thank you!

Originally Posted by Goustan59
Thanks for your reply,

Here is the screenshots:
https://drive.google.com/drive/folde...ZY?usp=sharing

Thanks by advance for your help!

Hey there,

Thank you for those!

However, I return with an update.

... Read more

Hey there everyone,

In regards to increasing reports of players missing previously unlocked Ubisoft Club rewards / being unable to locate Club rewards to unlock, this is due to the transition from Ubisoft Club to Ubisoft Connect.

More details on this transition can be found here.

If you are missing any Ubisoft rewards or challenges on some of our modern titles, this is due to the transition from Ubisoft Club to Ubisoft Connect.

A full transition over to Connect had taken longer than originally planned and encountered some issues such as the ones mentioned here.

We also have a banner posted on our... Read more

Hey there guys!

The team are currently investigating this, Abradgate thank you for your screenshot, your details have been passed onto the team.

QuiGonGinNTonic would you be able to repost your images as we cannot see them, thank you!

Monkey.app can you also please provide screenshots showing the situations as complete?

Originally Posted by atto1981
Cant download, not enought space or internet. This is the message i get when i try to update the game. I have plenty of space left and i have internet connectivity. Anyone else having this problem? How to fix it?

Hello there atto1981,

Welcome to the Forums!

I would make sure what drive you're trying to download the game to.

Please also follow the steps in this guide; ... Read more

Originally Posted by Spence6001
Hi, Going back to DC, and tried logging off a few times. No luck. Always reverts to floor 1. As someone doing this stuff solo each 10 floors could take hours! big blow to start again! not sure its worth the effort - what's to say I start again and the next update does the same.

Hey there!

As above, it has since been posted that this intentional in the last update that players will initially start from Level 1.

... Read more