Ubi-TheBerry

Ubi-TheBerry



23 Oct

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by SIC_iksz
Just Discord to communicate easier with teammates.
Do you happen to have Hardware Acceleration enabled in Discord?

It may be worth turning it off for testing purposes and seeing if your frame rate increases at all.

Let us know how you get on!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by amnesia----
i'm having the same problem

i select legendary and continue from 51

i step out of the elevator, open the map, go to the matchmaking tab, select the summit

the game then reloads and puts me back to the lobby

it also resets the difficulty of the summit to normal

the result is the same if i press escape > social > find a group > the summit
Hey there,

There was an update in the last patch where all players now start from Level 1 of the Summit.

... Read more
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Phased_Rain
[Writing for my friend since he can't do it himself]

He recently reinstalled R6, he has menu music and other sound effects but whenever he loads into a match (whether it be custom, multiplayer or t-hunt), his sound just cuts out. He reinstalled the game again, resetted his sound settings but it still won't work. Can't send a case to ubi support because the email option disappears after I select all the required fields. It's a problem with R6 and not his TV or xbox because sound works flawlessly in every other game.
Hello Phased_Rain,

It would be difficult for us to effectively assist without speaking with them directly.

... Read more
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Big_Kahuna0275
I just encountered this myself on Heroic floor 87 and then again on 91. Both times mission failed to reset properly re spawning me at the exit of the level with no possible way to progress or backtrack other than returning to lobby and starting again.
Hey there,

Sorry to hear you've also had issues, we'll update the team of this.

Did you happen to capture any clips of this at all we can further pass onto the team?

22 Oct

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Canned_Player
I´m not asking anything spectacular, not a special weapon, nothing like that.

I have many builds and just this one used bleed resistance, so there was absolutely no need for me to mess with that. and when i saw, 1 item was gone and the mask and chest had their mods changed for incoming repairs and burn resistance, which i never used them AT ALL.

so if you can take my item, you can give me back.

there´s no need for punishment since i didnt do anything ilegal AT ALL... why i am being punished for doing nothing wrong? please give me an honest answer
Hello,

As noted in Mark's message, this is an issue the te... Read more
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by animo.dignitas
I already finished it with the flame turret and incendiary ammo. so I cannot.
Hello animo.dignitas,

Thank you for the update.

We'll keep an eye out for any similar reports, thank you for bringing this to our attention!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Arvid_sFw.HGSD
Missing a character, only 1 of 2 seems to be there...
First i thought it was my main that was deleted but it was my low lvl one so it's not important
But it also seems my Chatterbox is gone and that is more important !
Hey there,

I'm sorry to hear that!

Can you please contact us through our ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by AlpH4_10
Alan ''Specs'' Bronson


Hello there,

Thank you for your post.

Just to be clear, are you unable to locate Alan "Specs" Bronson in-game at all or is this rather that his name is listed twice?
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Nokmanz1
Desktop Specs :
CPU - Ryzen 5 3600
MOBO - MSI B550 MPG Gaming Edge Wifi
RAM - 2x8gb TForce Nighthawk DDR4 3200Mhz
SSD - Adata XPG SX8200 PRO NVME 256gb (OS)
HDD - 2TB Seagate Barracuda (Game Install Location)
GPU - MSI GTX 1080TI Gaming X (Driver Version 456.71)

Issue :
Rainbow Six Lag's, Stutters, and FPS Drop randomly, Check on Task on Manager Rainbow Six Siege is Using 8 to 9.5 Gb's of RAM which is using almost 100% of RAM. Then the game will crash in a few minutes after. Tried playing both with and without background apps. (Chrome, Discord, Etc.) still the same effect regardless. Already did verify files, already uninstalled and made a clean install. Still happens even Using DX or Vulkan. Pretty disap...
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Dokkayy
I was not disconnected, the game only loaded twice after the end of the apex and I missed some items including the exotic box
Hey there,

I'm sorry to hear that!

I don't suppose you have any clips or screenshots at the time for us to take a look?

Or have you noticed this since with any other missions?

Otherwise, you will likely need to replay the mission.

Sorry for any inconvenience!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by JNSx47
happens with every type of sign, it just does that on the level of the stadium grass or below (in ghost and normal block mode, not in free block mode). It might have been done on purpose but I think it just looks ugly. It's kinda fine with colored signs (like the tmgl one) since the line is a bit transparent but with black signs (off) you get a green line which doesn't look good.

But I'd suggest in general to completely remove it. Like why should a screen have a transparent line just because it's placed on ground?

Hey there,

Thank you f... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Exsoticx
I bought Anno 1800 today and installed it, but the when I opened the game its language is set in Russian and doesnt let me choose any other languages as if they dont exist I tried to change it in Properties section on app but it also appears as Russian only.
Is there any way to fix this please?
Hello there,

Titles purchased from the international store for Russia and it's surrounding countries, will only be available in Russian only.

At the moment, it isn't possible to add additional languages and warnings are in place on the Store before purchasing.

If you wish to discuss this further, please contact us through o... Read more
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by DeeCee2019
I have been playing ranked and I have been kicked off line 3 times i am getting a loss in mmr and a temp ban i need something doing it's not fair that i loose mmr and get a ban when I am getting kicked I need some one to contact me with a solution asap
Hello there,

Sorry to hear you're having disconnection issues.

Please give all of the steps in our ... Read more
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    Ubi-TheBerry on Support Forums - Thread - Direct
Hey there!

The DLC should now be available!

Are you still having issues?
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by SHiFTY-42
Had some serious lag and rubberbanding during my last ranked game this evening. Not sure but could also be a DDOS attack. Got kicked after a while of lagging around (the game lagged for everyone else - at least on my team. Was playing with a friend who had the same laggy gameplay):

Connection Error Message with code "2-0x0000C015" [70][95bab6df47308323]

I guess the simpliest way to show the lag and rubberbanding is to put the link to the gameplay video in here, so here it is:

...
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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Hitsuran
Same, played fine on weekend launched game today and have connection lost error and whe im able to launch game im stuck at connecting to ubisoft servers screen.
Hey there,

Sorry to hear about that.

Please make sure you've completed all of the steps in our connectivity guide.

Let us know how you get on!

... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by olaf-11
Opps, Something went wrong. It isn't unlocked yet (
Hey there,

We are seeing some issues with accessibility in the Club at the moment while preparations are made for the new Ubisoft Connect service that launches on the 27th October.

This may cause a delay in the Challenge showing as unlocked for you, so please allow some time while we make all necessary chang... Read more
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Farhorn
Were told that Land of Lions release date was today, 22 October. Today it is October 22nd but no Land Of Lions....any one else havinf this issue? Or do they maybe release on the samt specific time and just ahead of time here?
Hey there Farhorn,

The Land of Lions DLC has just gone live now!

Enjoy!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hey there!

I'm afraid as the season has now passed there isn't currently a way to obtain the EMP Sticky Bomb.

However, keep an eye on the Forums and official channels for future opportunities to gain these items!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Actedmmos
I also have the game and have had the skin on pulse for a while. I got on today to discover it's gone
Hello there,

You will find that some rewards from the Club are unavailable in-game while we prepare to change the Club and Uplay PC into Ubisoft Connect on the 27th October.

You can read more on Ubisoft Connect here; https://support.ubisoft.com/en-gb/faqs/00005... Read more