Ubi-TheBerry

Ubi-TheBerry



03 Oct

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by McKlumpfisk
Sorry, I forgot to update the post.
No I haven't had any changes. I haven't tried after the content update that happened on the 1st though.

Right, update on that. It seems that update has fixed the bug for me!
That's really nice, and thanks for your time.
Fabulous, glad to hear it's back to working for you, thanks for letting us know!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Minelogg
Thanks, but next morning i came online and everthing was now there.
Good stuff, glad to hear it!

Enjoy!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Twinsteur
sorry i can't say more because there only is a nation skin when i try to put an other skin.
Hey there,

Would you be able to elaborate a little more?

Do the skins you download not appear at all?

Into what game file are you placing the skins after you download them?
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hey guys,

Glad to hear you're back up and running NeuroticJakal

For those of you on Xbox One, please can you complete the steps in our Xbox One connectivity troubleshooting guide

If you're still having trouble after completing those steps, please contact us through our ... Read more
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by aslamkhanx
Yes i have restarted the app and console as well but the figure dont change at all.
Sorry to hear that.

At which point do you see the 'syncing data' message?

Is it while in the End of Match screens or after being redirected to the main menu?
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by aslamkhanx
It has started to happen more often now. Happened just now as well. I didnt get any MMR for winning a match. How long do we keep on suffering from this bug. We are wasting time on this game
Hello there aslamkhanx,

Sorry to hear you've experienced this, it is currently under investigation with the team.

When this happens, have you ever attempted to restart your console and check if your MMR values have updated at all?
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Twinsteur
Hello !
I have a problem with my game: I can't change my skin.
At the start of the game i decided to download 5 skins and they all works. Now i want to have an other skin. I'm trying to download a skin but it's impossible. I tried with a lot of skins bot none of them works. I tried to download them with an external website and put them into my files but it's the same problem. I can't change. I can only put my 5 first skins and the nation skin. Can somone help me?
Hey there Twinsteur,

Welcome to the Forums!

Would you be able to provide some further details into what exactly is preventing you from adding a further skin?
... Read more
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    Ubi-TheBerry on Support Forums - Thread - Direct
Hey enyawt,

Thanks for reporting this to us!

Would you say that your selected Loadouts appear to be resetting?

Does this also happen after every Golden Gun match or each time you restart the game?
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by KuruFasulye_
Yes I tried but it didn't. But it doesn't work still throws it into the menu. I can not play game
Thanks for confirming, as a last resort, reinstalling the game may be an option.

However, you can also open a case on our Support Site and send over your system files.

... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by McKlumpfisk
I attached them in my earlier post on this thread (it's on page 1) alongside additional info on my specific issue
I'll try to clean install my drivers when I have time here come saturday. Thanks for the quick reply
Hey there,

Just to check in, have you had any changes since clean installing your drivers?

Originally Posted by voblivion...
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Nocentiz
The game used to run like butter - no lags, no wierd stuff. But around a 10 days ago I started having some issues.
I play game and then, suddenly, I'm having a rollback to where I was 2 seconds ago. Lost a couple of gunfight because of that :/. In a typical match this will occure 3-5 times on average.
Game shows that my ping is relatively low, around 60 ms, other games run without issues.
Are any of you also have that problem? I want to know if this is some Ubi thing or something on my end.
Thanks.
Hey there Nocentiz,

Sorry to hear you're having issues, everything should be up and running at the moment.

Have yo... Read more
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by daio_
So will they be fixed any time soon? Only it's close to 2021 now, and it seems like the game I just paid £84 for' seems to have bugs that are 2 years old.
It's hit or miss if any ship quests work, and you can be right at the side of a ship, and the quest items will still not load and say too far away and it's the same with escort missions that won't trigger when you're right at the side of a ship.

Too many bugs' for too much money for a game of this age.
Hello there daoi,

Sorry to hear you're hav... Read more
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    Ubi-TheBerry on Support Forums - Thread - Direct
Hey there guys!

Can you please confirm what console you're both playing on?
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Dr.Aech
As soon as i try to launch the game the steam loads up. after that the error appears saying "Error at hooking API-LoadStringsA". i tried verifying files and it doesn't show any problem. What is the solution?
Hello there,

Please ensure you complete all troubleshooting steps in our guide, particularly making sure your GPU drivers are up to date and reinstalling supporting softwa... Read more
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Dr.Aech
I tried verifying all the files yet the problem persits
Hey there Dr.Aech,

Please give the further steps in our troubleshooting guide a try.

Otherwise, can you open a case on our ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by jburanelo
Hi again, I'm using the DX12 and yes, I did everything you said above but still anything =(
Sorry about my english, I'm still learning
Hey jburanelo,

Sorry to hear you're still having issues.

Please can you contact us directly following the links above with your system files so we can take a closer look into what may be causing this?

Thank you!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by ltxchi.
Hi my fps drops suddenly out nowhere every 30 sec for 1-2sec and its been like this for ages. im really anooyed by this bug its impacting how i play and i also losed gunfights because i started stuttering as soon as i peeked someone
i did a clean boot
check a lot of stuff did a lot of troubleshooting, to be honest im at the point of reinstalling windows but i dont have time for that.
i know for a facts that it is not my pc components that are defective i changed them from a ryzen 2600 to a 3600x i even changed the motherboard i also changed my gpu from a 1070 to a 2070 and the bug was happening even before i changed components i have reinstalled the game multiple times and it did nothing but also the bug happens in t-hunt and in ranked...
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by KuruFasulye_
yes, while playing with my friend, I get thrown into the menu from the fast match without any errors
Hey there,

Thanks for confirming.

Have you attempted any troubleshooting since this began such as verifyin... Read more
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by GlennFlatpack
Worked with my Discord server to pull together this list of bugs in Iron Horse. These aren't one off, occasional issues, these are "most times we play" kind of issues.
Boss 1
  • Before boss 1 appears, once all the ground level ads are cleared, mortar guys keep respawning. No way of progression without wiping

Boss 2
  • RPG ads occasionally get stuck in their spawns on Sector A and C, this sometimes means that there is no RPG on one side, though sometimes there are two on A or C, not consistent
  • Sometimes Restorer hives do not work in the Control Room, meaning that the person in there operating the controls can't stay alive once the window is broken
  • Occasionally ...
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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hey there guys,

I've merged your threads together as they're for the same topic.

TyDevon24 as you may see above, other players have noticed that you need to have the gun actively equipped in your hand, feedback I will be passing onto the team