Ubi-TheBerry

Originally Posted by KILL.VILL.
so my account name is KILL.VILL. and i still havent got my plat charm from void edge and if any r6 support can contact me about this info plz do and if u dont believe me u can just look my account up on r6 tracker or tabs. plz contact me

Hello KILL.VILL.

Please contact us through our Support Site... Read more

Originally Posted by northernroad
Just did the Roosevelt Island Stronghold on Heroic, a nice and tidy way of getting three in one (season pass, project, Outcast hunt and the credit for Exposed). It was only a 2 in 1 thought because the "complete any stronghold on hard difficulty or above" did not tick when we were done.

The same happened day 2 when I did Tidal Basin and the last credit for finish any invaded mission did not check.

Today I know for sure that the event was activated (something I might have missed on Tidal Basin because I got in with another group) because several other challenges finished and credited during the session.

Hey there,

Wo... Read more

Originally Posted by KingTony.
Hey Ubi,

After a match, be it ranked, UR, QM or arcade, I get stuck in an endless load thats says creating squad. We waited ten minutes one time, and I just decided to reset my application. Now it’s getting more and more frequent, nearly after every other match. I’m on PS4, my user name is KingTonyMZ.

Hey there,

Thanks for reporting this to us!

Does this happen every match without fail even after closing / restarting the game?

Please give the... Read more

Originally Posted by dicoco818
I'm on ps4

Hey there,

In which case, please attempt the troubleshooting steps listed on our PS4 Connectivity Guide, thank you!

Originally Posted by Squattangent0
There's been this problem that every console player has experienced at least once in their lives, and that's when you're trying to lean right and you knife. Now obviously it's because lean right and knife are the same button and if you try to ads and lean right too fast you knife. It's really annoying and it can be fixed pretty easily by letting us change our controls like how pc can, bc none of the presets solve this problem. It causes you to lose gunfights that you shouldn't be losing. so PLEASE let console players change controls?

Hello Squattangent0,

Thank you for your feedback on control mapping on console and how it can improve gam... Read more

Originally Posted by ltxchi.
Hi, so i do not have the latest gpu drivers because the latest update makes my gpu melt, like litterally the driver is making my temperature go through the roof and is making my gpu lose performance more than anything else, but i have the version just before the latest which is working just fine.

Also i did every troubleshooting listed on the ubi fix site. I will send over my system file sometimes today when i have time. Thanks

Not a problem, be sure to mention this GPU issue as well as the version number which is causing you trouble as this is important for us to be aware of should others report the same, thank you!

Originally Posted by Ekmekli
PLS my headset normal working but when im in siege siege's sound lower than youtube etc. programs %70

Hey there Ekmekli,

Have you toggled with your in-game sound settings?

I would also check your Windows Volume Mixer, which you can open by right-clicking the speaker / sound settings icon on your task bar.

This should show the individual sound levels for each program, it may be that Rainbow Six: Siege has been set lower than your web browser.

Thank you for updates and continued reports.

The issue regarding the exclamation mark is currently being investigated and your clips / further information detailing this issue have been forwarded on as part of that investigation.

Likewise the team have been updated about the ongoing missing projects as these details may help them in re-producing it, so please keep the further details coming.

itay347 - The Looping Manhunt cutscene issue should now have been resolved, if you're still encountering this please let us know.

Thanks for your post Fubar-Redeye

Further to this, I advise anyone who has attempted our troubleshooting guide to no affect to please open a case on our Support Site and send over your system files.

... Read more

Thanks for the continued updates guys!

The team have had some struggles in effectively recreating this.

If anyone is able to capture any screenshots or clips showing this in action after matches / game restarts it would be greatly appreciated to help the team investigate this further!

Originally Posted by Scoodalyboop
Since reverse friendly fire was introduced people almost never get banned for teamkilling anymore. Do you guys even track cumulative teamkills because if you dont that just means someone can get away with one teamkill per game.

Hello there Scoodalyboop,

These incidents are indeed tracked and if you encounter players exploiting this and repeatedly abusing the feature to teamkill, we encourage you to report them in game for us to investigate, thank you!

Originally Posted by timwie-
Thank you for your response!

I have recorded a video of the issue. This is what happens:
- Play a map in either a club campaign or in the "Local" mode. Make sure you have not played this map before (00:15 in the video).
- Finish a run. You will receive a medal, and your time is added to the records widget on the left. If you press escape, the menu also displays your time. (00:40 in the video)
- Continue driving, and you will see that you get the correct checkpoint splits compared to your best time. ...

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Originally Posted by kolack
I've noticed increased stutters since TU11 with DX12. Some of these stutters occur when I've been in a menu like the inventory or map and close out back to the game world. A brief stutter/fps drop occurs with a spike in CPU usage. In my case with an overclocked 8700K this brief spike sends all 12 cores into the high 70's before it drops back to it's normal 30-40 % per core usage. Certain explosions/traps on my agent are causing the same CPU usage surge and stutter, like when I am fire bombed or riot foamed. I believe that was always an issue but it seems worse.

The remaining stutters are the same stutter with a brief surge in CPU core usage but appear to be random with no pattern. They seem to happen anywhere. The stutters have definitely in...

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Hey guys,

Please attempt the steps in the article linked.

While I understand your pings and connections to other titles may be fine, steps such as Port Forwarding help ensure that all required traffic from our servers are effectively reaching your PC.

You don't need to have an inherently poor connection to do these steps.

If you're still having issues after completing those steps, please contact us through our ... Read more

Originally Posted by D4nTheM4n1221
Just recently purchased this game after watching some youtube play through and it seems really awesome except for this DirectX error that keeps occurring. It happens consistently for me whether it be booting the game, 10-30 mins of playtime, or sometimes it will play up to an hour before experiencing the error. It is very easy to replicate and I've run the advanced debugging while playing is there a way to send those files instead of just the basic crash report?

WIN10 64bit Version 2004
ThreadRipper 1920X
PowerColor Red Devil 5700 XT

After reading through a bunch of the thread comments I have updated every driver I could think of and am still receiving this error....

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Originally Posted by NeoLordpit
Hi there,

Just got the Memento and tried it ou in the shooting range. Long buff works just fine until 300s then disappears and never comes back !?
Had to leave the shooting range and come back but I just wonder if this is an issue with shooting range or not ?

I'm gonna test my build somewhere else and hope this is just shooting range related ?

I guess we should be able to stack again when the 5mn buff ends !?

Hey NeoLordpit,

Thanks for the report, did this also occur when testing outside of the Shooting Range?

Originally Posted by fumik0dd
I was wondering how I can see how long I have until I can change my name. Any help would be appreciated. Thanks.

Hey there,

You have 10 days remaining until your next username change!

Originally Posted by ER_73
Every time I tested it since I noticed like two or three days ago. It could technically speaking happen with only the accuracy and commitment distinctions since I have currently no way to test it with other commendations, but sincerely doubt it lol
It works any time during a session, after couple hours of playtime and right after just starting the game too, so that should mean there is no additional trigger. They override each other too, so if the bug happens, it can happen right after again when opening different commendation group as long as it meets the condition. This should also mean that the problem is not with one specific armpatch being problematic, but rather with the equip feature inside the commendations section.
I would love ...

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Originally Posted by mattel_mona
Issue: Demolisher Firefly triggering Talent

Attacking the weakspot of a grenadier unit causing an !Explosion to the skill, sets the Demolitionists passive Talent on cooldown. EDIT: Firefly gets destroyed when killing explosive weakspots

Solution
1: This trigger is not happening at all
2: The Firefly benefits from the Talent and gains the "ignore a explosion ..." therefore being able to proceed its attack to the next target.

Either one is fine, burning your own passives should not happen in that process.
I did not test this on other skills such as a deployable turret or hive.

Hey there mattel_mona,
... Read more

Originally Posted by GMnestor
Hi,

Reinstalled the latest drivers with clean install. Played for a bit. Quit game, browsed the web for a while, re-launched, it's happening again. 100% GPU usage, 5fps. It's something in the TD2 itself, as no other game displays such a behavior. It also randomly goes away and back.
I'm on a two monitor setup. The main HDR display is set to 1440p, 144hz and 125% scaling in windows. The other one is a 1080p 60hz TN IIYAMA panel busy displaying afterburner.

Hey there,

Do you always run Afterburner while running the game?

I would advise performing a ... Read more