Ubi-TheBerry

Ubi-TheBerry



11 Sep

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by c415man
Ditto. Whenever I go to the map page, there's always an exclamation mark (!) next to the Projects heading. I click on that, go through all of the projects but when I go back to the map page, it's still there
Hey there c415man,

Thanks for confirming this issue is still happening.

Would it be possible to get a screenshot or clip from the game showing this so we can forward it on to the team for them to look into.

Thank you!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Lobowolven
I am having regular issues with either my drone just sitting there especially when in a building, which is not ideal when you are hunting a bounty and it does nothing to help you. I'm also noticing my turret not launching or on cool down and you just have to wait till it decides itself to allow you to throw it out.

Please tell me these bugs will be fixed soon, as I've went all out to get a good skills build and now it is getting to the point I'm wanting to quit.

Thanks.
Hey there,

The team did investigate an issue regarding turrets / drones not auto aiming but this has since been resolved.

Would it be possi... Read more

10 Sep

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by eFF_ecT.
Hi Nadeo,

When mapping, I wanted to calculate shadows to see how my map would look like. I received the following error:
Shadow computation disabled (mapping (BlockId doublons ?))

Afterwards, I was not smart to save the map, because when I tried to close the map and reopen it again, the game takes a while to load the map and then crashes (CTD).
When restarting the game, the game still crashes, even after I cleared my cache folder (in C:\ProgramData\TrackMania\Cache)

Here is a video clip of it happening: ...
Read more

07 Sep

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Epoch_King
I know this has been discussed before but I’ve read (I think) everything and tried but the delta-03 message keeps happening.
2-5 times per session.
It’s seriously doing my head in now that even just contemplating playing this game makes me wanna not buy any more of your games.
I’ve checked internet connections, have all the latest updates for both game and Xbox one, deleted/reinstalled, power cycled Xbox etc etc
Problem not on my end.
***** the score Ubi??
Hello there,

Are you still encountering this issue?

If so, please give our ... Read more

05 Sep

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Faulty-Brain
Ubi are you kidding me? I can't change servers and every time I try, I either come to one that starts with Map 1 and then automatically switches to a server with 50 players on it. You don't even get baked to keep someone with 30 players going. Smoothly! And if I want to change servers, I automatically end up on one where no or only a few players are on and then the whole thing starts all over again. Surely that can't be wanted or does it reflect your incompetence?
If I manage to get to a server that runs reasonably without problems, then I want to continue playing there and not automatically end up on a server with 40 players or more.
Thanks for your attention and btw the update problem is still here....
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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by ChoccyMilkChamp
I'm not sure where else to post player reports, as this is my first time doing one. I just want to stop as many hackers as I can before they make it into ranked. I have a video clip of the guy cheating, and it's very blatant.
Hey there!

Thanks for making us aware of this.

I've removed the link as we don't condone naming and shaming on the Forums, I'd advise contacting us directly through our ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by phaiiphaii
i tried these thing still crashed please give me more advice
Hello phaiiphaii,

As per my previous message it would be beneficial to us to see your system files to aid us in advising further troubleshooting steps.

Assuming of course, that your setup meets the System Requirements.

If you have any issues, let us know! ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by dingkiat
i try to lauch the division and it shows and ask me to unload p.sys, anyone knows a fix?
Hey there dingkiat,

Have you tried verifying your game files at all?
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by DebZ3r
Hello could i know when My name change will be available since i could have sworn that it has been more than 30 days since i last changed my name, Thanks in Advance =)
Hey there!

You should be able to update your username from the 7th!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by zRossa

Hello, I'm here to report a possible bug.

I'm 2nd in my Region (Parana, Brazil) with 25k points, and the first one is with 46k. However, how can he be 1st, if I'm ahead him on ALL 25 Summer 2020 tracks? (As you can see it on print).

Logically, if I have better times than him in my Region, consequently I have better times in the World Ranking too, and it gives me more points, right?

Could he have changed from region to another and is still bugged* here in my region with old times?

...
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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by iamwoodz
So this has officially been acknowledged as a known issue?
As stated, the team are aware of this as a current issue and are investigating.

We'll update you with further news on the progress of this as and when we receive it.

Thank you for your continued patience at this time.
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by iniquitous88
Hi all,

when joining a multi player game, the game loads and sets my camera fixed to the map's centre. All I can do is rotate the map via right mouse button and drag.

I don't spawn my car and can't access the ESC menu either. In-game chat works for exactly 2 lines of text, after that the return button is without function as well. Players in game chat suggested I was in spectator mode and should join the race (not possible because of ESC menu not showing). After exiting the game via X-button in top right corner and re-starting it and re-joining the server (40/255 players) five times in a row, it's still not working. Had the issue 3 days ago as well but after the third time joining it suddenly worked.
Of course I don't hav...
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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Rastfarian
I have got it working again I think. I uninstalled the game, then re downloaded and installed. I had also deleted all mods and the folder and re downloaded them and re installed them too.
The very strange thing was that I had no screenshots recorded in any file for the last two weeks. So not only was the photography quests not taking the screenshot to display in the paper, an actual screenshot of my city wasn't taken either.
To answer your questions:
It seemed to happen in all saved games.
No screenshots in Anno 1800/photography.
I am now running with Admin rights.
I have nexus mods downloaded; Spice it up, Old Town, Historic Harbour, the NOM, Train station, Project distinction, Town hall monument, Harbour Ornament...
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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by SmellySewerRat
The same thing happened to me, I completed 20 T-Hunt missions and 15 mins later the reward has still not unlocked for me.

Here is my proof

https://game-rainbow6.ubi.com/en-us/...5f18/terrohunt
Hey there SmellySewerRat!

I've added this challenge for you!

04 Sep

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Vsauce.Michael
Hey,

I've been having the same issue and only on themepark.

It's the Vulkan Version and lowering settings don't work.

Also, on other maps I don't have this problem....

Hope to hear from you!


Hey there!

Thanks for getting in touch!

As per Milky's post, have you attempted any troubleshooting?

Likewise, is this issue present when viewing the same area in the DX version?

Thank you!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by UncleRoger_
-Most of the time i cant hear my teammates in game but on the rare chance i will hear them but that is a rare moment.
-Also i have the problem where if i aim in with single shot weapons such as the pistols or glaz's sniper rifle it will aim out after one shot and this has been happening since the start of my time playing on pc.
Hey there,

Sorry to hear you're having issues!

Please give our ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by BubbasBeast
I recieved the ultimate edition but didnt recieve any of the operators. My xbox username is BubbaYourBeast
Hey there BubbasBeast,

Sorry to hear that!

For us to investigate this please contact us through our Support Site or ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by edson-sniper137
O meu ping não fica abaixo de 110 e é somente no r6, e quando entro no game ele me coloca no Server do leste dos EUA, dai reinicio o game, volto pro Server do sul do Brasil mas continuo com o ping alto. Começou a uma semana.
Hey there!

I'm afraid Forum support is only available in English.

If you can translate your message we'd happily see what we can do.

Alternatively, you can open a ticket through or ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by PhoenixKing1611
Please someone explain why I can't craft the same Exotic more than once... I'm trying to gain more exotic components...
Hey there!

As you know it isn't currently possible to craft more than one exotic weapon, sorry to hear this has posed issues.

We'll forward this onto the team as feedback for their consideration

Thank you!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Lion_Tacos
I Just tried all your ways and and later also used different internet connection.Different internet connection worked .Now I am sure it's my bad ISP. Thanks for your help.
Hey Lion_Tacos,

Thanks for the update!

Glad to hear you've been able to resolve it!

If there's anything else we can help with, just let us know!