Ubi-TheBerry

Originally Posted by dpstockholm
I run on DX11 and it crashes/ freezes as often as not. I have seen no fix or patch for this anywhere for over a year of complaints.

Hey there dpstockholm,

Sorry to hear you're experiencing issues.

Have you attempted any further troubleshooting in the meantime since this began?

Originally Posted by mugsy.-
for the past week ive been playing with 80+ ping on r6 ive contacted ubi support and have done everything to try and change this. Before this i was at 27-30 ping on the east coast. has anyone else had this problem?

Hello there mugsy.-,

Sorry to hear you're having connection issues.

Have you attempted all steps in our troublesh... Read more

Originally Posted by Ellis655
What type of topics can be posted here, what things we can post in off-topic boards?

Hello Ellis655,

Please refer to the ... Read more

Originally Posted by thecaveman991
West Coast here and having opposite problem. Since Tuesday's update/patch cannot connect to US West always getting US East which is 3 time zones away. Please fix and do not even have the nerve to ask us to do the troubleshoot as it is definitely something on your side.

Sorry you feel that way, however to help us investigate we do request players complete the steps, including Port Forwarding.

You're more than welcome to contact us directly with a screenshot of your Port Forwarding settings as Borealis suggested and we will be happy to continue to look further into this.

Hello guys,

This issue is still under investigation.

Sorry for the inconvenience.

Hey there guys,

Thanks for the updates on this, do you find this is happening after each Golden Gun event game or every time you restart the game entirely since the event began?

Originally Posted by ohDANGit
I tested with a Razor mouse and still experience the same thing.

System spec:
Ryzen 1700x (non OC'ed)
32gigs of RAM
GTX1080
1440p resolution with 144hz monitor
Windows 10 version 2004

Hey there ohDANGit,

Thanks for confirming your specs!

Can you also confirm if you run the game in Fullscreen or Windowed?

And are these the same settings you have on the other titles you tested?

Originally Posted by Minelogg
First I started Trackmania 2020 and a Update was Available.Than I downloaded it and I was in the main menu. I saw that my name was renamed (From Minelog - Minelogg) and my Standard Access was removed. Can someone help? Is it a Bug or someone hacked me? Idk help!

Hello Minelogg,

Sorry to hear you're having issues.

Have you attempted to verify the game files at all?

Just to ensure nothing has gone astray during the update

Hey there,

Thanks for the updates!

Can you please confirm the current hardware specs of your PC?

As well as confirming if you've tried any troubleshooting steps such as performing a Clean Boot or Verifying the Files?

While I understand you've noted this happening elsewhere, I'd also like to confirm there aren't any possible factors at play in your situation such as conflicting programs.

Give those steps a go and let us know if there is any change at all to the game's behavior.

Hey there guys,

Thanks for the updates and the subsequent suggestions for some clearer messaging when it comes to this.

We'll forward your suggestions onto the team for their consideration, thank you!

Hey there,

Thank you very much for the continued updates, clips and information!

We have reported this on to the team for further investigation.

If you have any further information on this or notice any changes in the behavior, please continue to update this thread and we can forward it onto the team, thank you!

Originally Posted by agsmtc
Hi!

After the latest update, there's no music when playing a track. There's music in the main menu and in the map editor, and maps with custom music work as well.

Hey there,

Thanks for reporting this to us!

Have you noticed any particular maps that are impacted by this?

Originally Posted by Taccnien
This bug was fixed.

Hey there, Taccnien

Sorry for the delay in responding to your post, thank you for keeping it updated and letting us know it has since been resolved!

Originally Posted by Taccnien
This bug was fixed.

Hey there, Taccnien

Sorry for the delay in responding to your post, thank you for keeping it updated and letting us know it has since been resolved!

Originally Posted by dragonpntm
Hello! I found a bug on MM. I was trying to see the trigger on a finish ring but the trigger wasn't there. It also happens on Start/CP/ Multilap/Special Rings. https://gfycat.com/impassionedcriminalhusky

Hey there dragonpntm,

Thank you for reporting this to us!

Does this still happen after ... Read more

Originally Posted by Faulty-Brain
Hello, I bought a new controller and it seems to be working again. I beg your pardon for the inconvenience.

Hey Faulty-Brain,

Thanks for the update!

Glad to hear it's back to working for you!

Originally Posted by ambnic
I was going to try to get some screenshots and it just worked this time! Maybe there was an update meanwhile...

Hey ambnic,

Thanks for the update, glad to hear it's working for you!

Originally Posted by GrossBeat69
Vulkan will attempt to launch from steam and will cancel the launch after the mini r6 screen comes up. Everything has been reinstalled (steam, uplay and siege (twice)). All my drivers are up to date (GPU, monitor, windows, kbm, you name it). Everything is running as administrator. Temp files are cleared. No background services, only Microsoft services enabled confirmed. Tried messing with .ini game settings file, didn't work so I deleted it, reverified integrity of the files, still nothing. I just don't get it. DX11 works fine, but I heavily prefer Vulkan and can notice the difference.

PC specs

i7-6700k
16gb ddr4
gtx 1080 ftw
3tb of ssd storage

my preferred graphical/ display settings

Ver...

Read more

Originally Posted by Kulerrro
...

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Originally Posted by Do-not-worry
like honestly idk what to tell them i am not i dont know how to prove it i shared my screen put a cam on my monitor to prove it
i am straight sad right now they were my good friends but they did not believe me for a sec
i am done with them for that ********
but before i leave i wanna prove to them that i was not cheating are there people i can contact to like literally heavy search my account for any cheats
or that i have ever cheated

Hello there Do-not-worry,

Sorry to hear you're having trouble proving yourself to your friends!

Unfortunately this is not something Ubisoft Support will be able to assist wi... Read more