Ubi-TheBerry

Ubi-TheBerry



04 Oct

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by TheSaberToothRT
so i went solo ranked match and i have won the match but somehow i lost 36 points when i suppose to get 77 points for this match. Was playing Kafe map

Hey there TheSaberToothRT,

Thank you for reporting this to us.

Has this ever happened before and did restarting the game see your MMR total change at all?
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by nuxbag
I'm not sure I understand what you mean, there are two issues the new dyes don't have color samples. Also when using system corruption transmod some dyes won't work with it. As far as the ops problem I'm not sure about, my Stryker knee pads have a transmod slot
I see, thank you for clarifying.

IrishNin9 as your i... Read more
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Lion_Tacos
Hi there,
The problem is as old as this thread, so you can get a clear idea about when the problem started. About Golden gun 2.0 making it worse, I don't think it has any affect on the loadout problem. Because my problem started way back. Players are just discovering the issue just now. As a result they are blaming the new update. I am telling this from my personal experience only. So as far as I have realized golden gun 2.0 had no negative effect on my the loadout. The loadout issue pre existed for me before golden gun 2.0.
Thanks for letting us know!

We've been passing these reports onto the team for them to look into, so watch this ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Lion_Tacos
I did not do any timing before so, I cannot tell with confident it takes more times or not. No odd behaviors at launch as far as I have noticed. Only weapon cosmetics in the in-game loadout menu showing this problem (as per shown in the video).My first head gear and uniform issue occurred when I was having trouble with the ISP.IDK it is related or not. Now internet is stable for r6s I even played new golden gun 2.0 yesterday with no problem. But in T hunt it always says synchronizing with server first for few seconds after ending .But not in multiplayer .I verified files 3 times via steam it says successful .File verification option doesn't appear in uplay.I bought the game through steam .For your first question yes I ran through 1 situation and c...
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Lion_Tacos
Note:I verified and created backup after ubi milky gave me the link.
Thanks for confirming, did you also run through some Situations to lock in your settings?

When your loadouts reset per each new launch of the game, do you notice any odd behaviour when the game boots up at all?

Any loading taking longer than usual?
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hello there,

We are tracking player reports, however if you would kindly attempt the troubleshooting or contact us directly with your system files, this will greatly assist us in looking into this further.

Thank you
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Nitedagger
Like the guy above me we also completed floor 100 last night killed all the agents and then was left with a “neutralise enemies at 1.4 km???”

Despite supplying all the evidence as to our completion and sending in a ticket and speaking to the support staff, No matter how many times I asked them about crediting of the achievement, their response was to “check the forums and wait for the fix.”

My team have put in over six hours in getting through floor 100, and that doesn’t include the amount of time to get all the exotic parts, which for me was over 20 hours.

It’s all well and good saying there will be a fix coming soon but this was meant to be their main game addition for the season. And now we are left with even more...
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    Ubi-TheBerry on Support Forums - Thread - Direct
Thanks for that!

I've forwarded your clip to the team for them to look into!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by KILLZONE_RADEC
The gear colors do not show up on some of the gear. Especially the colors we get from the seasons. None of the colors appear on the ACES holster. Making it impossible to customize.

Hey KILLZONE_RADEC,

Thanks again for reporting this and for the screenshot!

You mentioned this happens with most gear including the ACES holster?

Do you know exactly what other gear is affected?
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Liriope
Just putting it out there to see if anyone else is suffering today (Sun 4th Oct) with constant CTDs???

Been playing every day since the latest league started and never had a CTD until today.

Haven't changed anything on my PC since August. Played for around 10 hours yesterday without any problems but yet when I logged in today the game has consistently crashed every 15 mins without failure! Very frustrating to say the least.

Is this a server side issue or is it just me??
Hey the... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by alphamachina
What ended up fixing this (sort of) was fast traveling to the nearest mission location, and then running back to the control point. The takeover team seemed to reset and then we had to kill the assaulting team of bad guys all over again. This time the control point was taken over successfully. It's full on bullcrap that something has to be done twice in order to get the reward for doing it once.
Hey there,

Thanks for reporting this to us, as well as the update on what helped as a workaround for you, we'll pass this onto the team for them to look into, thank you!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Scaz_21
I've got a kill in each of the dark zone rogue and disvowed agents but it was on my lower lvl character that hasn't started the expansion could this be the reason 4 it not unlocking because it wasn't my main character
Hey there Scaz_21,

As long as you have taken down a rogue agent in each of the three Dark Zones, this should trigger the trophy, regardless of your character.

If you're having issues unlocking the trophy after meeting the conditions you will need to contact Playstation Support as trophies are a Playstation feature so we cannot force them to unlock if they aren't when they should normally once steps have been completed.... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by TytoxH
Hello,

The silver 7 server crashed during round 3 and restarted after a few minutes.
So we had to start the match again but when it was finished (around 8:15 p.m. UTC+2),
the points were not counted in the general classification and there are no individual points of the match either.

Would it still be possible to correct this ?

Best Regards,

TytoxH
Hey there TytoxH,

Sorry to hear server issues interrupted your match!

Unfortunately we ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by samuelsplinter
Poderia mim ajudar pois esse jogo nao aparece no perfil da ubsoft club
Hey there!

I'm afraid Forum support is only available in English.

If you can translate your message we'd happily see what we can do.

Alternatively, you can open a ticket through or Support Site and ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by nuxbag
...
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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by IrishNin9
The Striker gear kneepads show no selection for transmog in they're UI menu and when pressing "A" only goes in to change color meaning if you change any kneepads to the Striker mod kneepads in tranmog, they are stuck that way, on top of the kneepads themselves not being able to be changed to anything
Hey there IrishNin9,

Thanks for reporting this!

As nuxbag as already noted, would it be possible for you to post a clip demonstrating this so we can forward it to the team?

Thank you!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hey there,

Glad to see you've been getting some handy suggestions already.

As well as these, please give the steps in our guide a try.

Let us know if you're still having issues!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by aslamkhanx
Happened again today. 2 days in a row. 2 games not counting. And its obvious that it happens when the match finishes. It happens at the interface where we should gain points. Pathetic.
Thanks for the update, we'll forward this on to the team

Sorry for the inconvenience.
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Simba501
When it fires from cover, it pops to the right heavily, interfering with follow up shots.
Hey there,

Thanks for reporting this to us.

Are you able to provide a clip showing this happening?

Thank you!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Dream.esu
Netcode issue is still incredibly annoying even after 3 months, especially for the OGL.

-First step: The game made my connection crash at the beginning of qualification phase and i lost the first 2 maps and a half. Also teleport bug for 60 seconds of first map of the match

-Second step: Again joining the qualification server made my connection crash. I was able to join before the starts, but during the match i had the same issue and i couldn't play map 3 e 4. I was able to join only after 45 seconds of map 5

-Third step: The worst af all the steps. I couldn't play the whole step because, again, joining the qualification server results in a crash of my connection and i was able to connect only when everything was ove...
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