Ubi-TheBerry

Ubi-TheBerry



04 Sep

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hey there,

Sorry to hear you're having issues!

Please give the steps in our guide a try.

If you're still having issues, please open a case on our Support Site and send over your system files.

... Read more
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by TitanN3RD
Hey, I made a post about this a year ago but gave up after not finding a solution. This time, I'm going to go more in depth. Around June I moved from Nevada to Saudi Arabia for my fathers work. For some reason, ever since I got here, whenever I start siege up, it says ''There was a problem authenticating the ownership of this product''. I also want to say that I originally played console with this account and yes, I do own siege on this account and I also want to say that I am on a different computer. I've tried using VPN's but that doesn't work either. Please try your best to help me.
Hello TitanN3RD,

This error is caused whe... Read more
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Lion_Tacos
https://drive.google.com/uc?id=1wXrW...Zr5ikI-dZTg3kG

After Operation Steel Wave I keep getting this error.I also play Division 2 and that works fine. In the past few days I can't play r6s at all due to the error.I tried contacting my ISP but they are close to no help.
Hey there,

Sorry to hear you're having issues!

Please give the steps in our ... Read more
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Ithachi._.78
Compre créditos por la playstation store y no me llegan
Hey Itachi!

I'm afraid Forum support is only available in English.

If you can translate your message we'd happily see what we can do.

Alternatively, you can open a ticket through or Support Site and an agent will ge... Read more
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by olaf-11
Thank You TheBerry!

However the Megopalace badge is still not unlocked.
Hey there!

Sorry for that oversight on my part!

Megopalace has now also been unlocked for you!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by priez
Really Nadeo? Because i don't bump this thread it don't get recognized anymore?

Whatever.

I will hold an event for my fellow nascar players. For the giggles we will drive 60 laps a map with hopefully 200 players.

Can i expect trophys for laps mode until 2020/09/13?

greetings

priez
Hello priez,

Sorry for the delay.

This has been brought up to the teams attention and it is currently under investigation, we don't have any further information at this time, however we'll be sure to update the Forums as and when we hear more on this issue.

Sorry for any inconvenience while ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hey there guys,

Would it be possible for any of you to capture a clip of this happening in game and link it here for us to take a closer look?

Much appreciated!

03 Sep

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by zanelaw
I had year 1 ops because I bought the deluxe edition of siege and it took all them away for some reason then I read where it says I’m supposed to get your one and two and I have none of those I only have normal ops please help Thank you
Hey there,

I've moved your thread to the Rainbow Six: Siege forum where it will be seen.

I'd also advise contacting us directly through our ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hey guys!

We don't have any updates on the investigation at this time, sorry for the delay and any inconvenience caused

Thanks again for your patience while this is looked into!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Wildjamster
sorry he doesnt have the ability to do this, after trying many things to help him we found the fix was to let him do it alone he managed to collect the heal trap, he prevously mentioned that in new york some parts when he had me in the group tasks wouldnt complete so assumed it was me causing the problems with the process. now if we go back he was one of the rare players that had the activating (SHD Network Reactivation Glitch) in the whitehouse bug which never activated so he couldnt go up to end game until the fix. dont know if its related asked him to take screen shots so could get a better look at what was going on, I've seen the issue before with players who have not completed all the manhunt but have just joined the last mission but this wa...
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Wildjamster
cheers for the heads up can confirm that this issue only happens in the division 2 and no other game i would like to think its a hardware issue but sadly it happens when the xbox is turned on so its not a overheating or resource issue. The xbox is reset and im in the insider programme so the OS is the most advance beta. I would put my finger on something within the division 2 coding but could'nt say what exactly. Sadly im happy to know its not just me to have this problem many clan members say they have had the same issues.
Thanks for the update!

This has since been forwarded onto the team who are currently investigating these graphical iss... Read more
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by ironmanat40
Same issue as OP, where my base game is CD and likely regionalised for Asia/Asia Pacific but purchased WONY expansion via PS4Plus store.

If i purchase the base game also via PS4Plus store (in order to activate my already purchased WONY expansion), is there a need and a way to transfer my current [base game] character and accumulated loot, to the newly downloaded base game.

In my search of this topic, i can only find transfer of loot to a second character, within the same base game.

Thanks!
Hey there!

Save Data should be bound to you console / PSN account rather than the disc.

The data should stil... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
I see,

I've passed this onto the team all the same as feedback for their consideration.

Thanks guys!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Jelazus
So I was playing a bounty received by a hostage in NY yesterday, the bounty had 3 bossed that spawn one after the other. I took down one of the beforehand then realised there was a supply drop very close so I headed there to clear it before completing the bounty. In the process, I called for backup, we were 2 players at that time, we cleared the supply drop and the headed back to the bounty.
Once I arrived, Atlas an open-world boss had joined the fray and the second bounty boss was already out too... I called for another backup and we killed both in 3. It was now the turn for the 3rd bounty boss to spawn, the UI showed so but as soon as I got closer to the spawn point the activity cleared and they never spawned.
I feel like the open-world p...
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Axxel71
Had that all of last week, did all possible resets and still, invisible enemies with no sounds except those my character made being the most annoying one (XboxOne).

Today on a mission, after the maintenance, doing Jefferson Plaza I got stuck in the air with my rifle sticking through my chest (took a clip of it). Couldn't use menu, map, skills, anything else but chat keyboard worked so I could inform group of what happened. Had to restart the whole thing, with a very long log in time. See how long before something similar happens.
Hey there Axxel71,

Sorry to hear you've had issues.

You noted having a clip, would it be p... Read more
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    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by GLM.t
Hey!
It seems it has been fixed today! I can finally see the records of my club creator
Thanks a lot!
Hey GLM.t,

Good stuff! Thanks for letting us know!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by AALoneWolf0923
It's all achievements. They were completed both in group, then again in solo when attempting to redo the requirements of the achievements. All done with the same character.
Hey there,

If you try with another character / Save at meet the same achievement criteria, does it still not pop?
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hey guys!

Would it be possible to get a clip of this from in-game?

We can then verify with the team if this behavior is intended or not.

Much appreciated!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hey there guys,

The issue is still being looked into by the team, we'll be sure to update you when we hear any further news.

Thank you for your patience!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hey guys,

Thank you for the further details, including specific available maps dryvsdry, much appreciated.

I've made the team aware of this and will let you know on any further news we receive regarding this.

Thank you!