Ubi-TheBerry

Hey @d-warrior ,

Thanks for getting in touch and reporting this!

Does this continue after verifying the game's files?

If so, could you please provide a video of the issue and ensure you have a save available on the cloud?

Thank you!

Hey @chibrozaurus ,

Thank you for getting in touch.

Are you able to please provide more examples of any low-graphic textures you've encountered?

Or is it just this specific fence?

Please also make sure you've tried verifying the game's files too.

Thank you!

Hey @travrav2022 ,

Thank you for getting in touch.

Could you please confirm if you've ever played the game via Cross-Platform?

And if so, which platforms?

And could you please provide screenshots showing all of the requirements being met and the trophy remaining locked?

Thank you!

Hey @juuzousuzuya01 ,

Thank you for getting in touch, I'm sorry to hear you're also affected!

We don't have any updates as of yet as this investigation is still ongoing, but when there's an update, we'll let you know.

Thank you!

Hey @kormac67 !

Please keep us in the loop if there's any more changes with Reda's shop as we do have an investgation open already.

As for the Italian Brotherhood Tattoo Challenge, this will now begin tomorrow (June 9th @ 14:00 UTC and will run until June 16th @ 14:00 UTC).

Regarding quests being logged twice in Ubisoft Connect, could you please provide a clip or any screenshot examples of this?

Much appreciated!

Hey guys,

Thank you for your reports on this.

This was indeed a mistake as the Charlemagne Bundle isn't scheduled to released until the Friday the 10th, the in-game tile was released a bit early.

So rest assured it is coming.

Our apologies for the confusion and any inconvenience this has caused and if there's anything more we can answer or help with, please let us know!

Hey @trak2060 ,

Thank you for getting in touch.

Could you please clarify more as to what you mean by this?

Or provide any video examples of your attempts at earning Bronze?

As we haven't had any other reported issues with the All-Seeing Eye Challenge.

Thank you!

Thanks for your additional comments on this guys, they've been noted to the team!

We don't have any updates as of yet while this being looked into, but we'll keep you posted!

Thanks for confirming this @rcdeschene , I've passed this onto the team!

And I'm aware @SpirantCrayon22 , just wanted to ensure this isn't hindering the overal...

Thanks for this screenshot @rcdeschene , would it also be possible to also capture some screenshots of the Balharfn Gear being in your inventory already?

Or a video of it immediately restocking if possible?

Thank you!

Hey @elie-3173 ,

The team have been unable to re-produce this issue recently.

If you're still encountering it, could you please share a video of the issue and also ensure you have a save available in the cloud?

We can then pass it onto the team for them to take another look.

Thank you!

Hey guys,

An update on the 'Italian Brotherhood' challenge.

This has been pushed to this week and should now be available from June 9th @ 14:00 UTC until June 16th @ 14:00 UTC.

Our apologies for the delay and short notice!

The issue with the Weekly Challenge being listed as 20+ days should also now have been resolved.

If there's anything more we can help with, please let us know!

Thanks for sharing this too @spirantcrayon22 !

Hey @longjohn119 ,

Thank you for getting in touch and reporting this!

This doesn't appear to be something that's been raised to the team yet, so to allow us to look into this further, could you please capture and share a clip of this?

And could you please ensure you have a save uploaded to the cloud?

Thank you!

Hey @sduck760 ,

Just checking in following @SidSixT 's post if you're still having issues getting back to Vinland?

Or have you since found the NPC in Ravensthorpe who allows you to travel back?

Hey guys,

Thanks for reaching out.

These issues should all have been addressed in Title Update 1.5.2.

You do need to have the Heavy Dual Wield Skill to equip two Atgeir weapons though, if you're still having issues, do you have this unlocked?

If you could please share any video examples of any of these issues still being present too, it'd be appreciated should they need to be re-raised.

Thank you!

Thanks for your additional comments on this and being able to obtain Bronze for this trial.

I've added these to the feedback comments already noted to the team by Thrupney.

If there's anything else you'd like to share, please let us know!

Thanks for sharing this @azullfr !

Hey @manx17 ,

May we please know the level of your settlement?

As it needs to be Lv.4 to unlock all of the decoration poles.

As for the request for screenshots / videos, I appreciate that this may not be accessible to you but please understand that we ask for this information to better assist players. When reporting issues, there is zero guarantee that the game team will encounter the same issue right away, so additional examples are key in allowing them to investigate.

We understand and appreciate that not everyone has access t...

Thanks for sharing this @rcdeschene , we'll note it to the team!