Ubi-TheBerry

Ubi-TheBerry



20 Jun

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    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for this report @woxingtaihao , I've passed it onto the team.

Much appreciated!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for the update @sandgurung , if you ever need any more help with this or anything else, please let us know!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @deznorix ,

Thank you for getting in touch, sorry for the delay in getting back to you!

If you're still missing your rewards, could you please open a ticket with us via our Support Site, ...

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @didjamom ,

Thank you for getting in touch.

Are you using a digital or physical copy of the game?

And if you haven't yet attempted any troubleshooting, could you please make sure you give all the steps in this guide...

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @llvllilke69 ,

This isn't something that's yet been reported.

Are you able to retry this in a coop session and let us know if it still doesn't drop?

And ideally provide any screenshot / video examples so we can take a look?

Much appreciated!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @bludenero ,

The Waveform Exotic Holster is available only as a targeted loot drop or exotic cache reward.

Please let us know if you have any other questions.

Thank you!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @defective__hd ,

Thank you for getting in touch.

Did you use the same PlayStation console / PSN account and Ubisoft account as where you originally played the game?

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @shadrach311 ,

Thank you for getting in touch, sorry for the delay!

Would you please be able to provide any video clip examples of this so we can take a closer look?

As this doesn't appear to be something that's been reported to us yet.

Thank you!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @bagieta997 ,

Sorry for the delay!

Just checking in following @Gabriel-Knight's post if you're still having issues since restarting the game?

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @jimmy_da ,

Thank you for reaching out to us about this.

We don't have any influence over compensation as this is decided by the game teams, however we will pass your comments onto them for them to consider.

Thank you for your understanding and we'll continue to monitor and keep players updated on the investigation into these crashes as it continues.




19 Jun

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @angelkathy ,

Thank you for getting in touch.

May we please know what exact items are affected and if this is still the case after verifying the files?

Any screenshot / clip examples would also be appreciated so we can investigate further.

Thank you!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

I'm sorry to hear you're missing outfits in-game!

Is this still the case?

If so, could you please try verifying the game's files?

And if there's still no change, please could you provide any screenshot examples of the impacted outfits showing as locked / unavailable now?

Thank you!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting back to us @cwheatley14 !

So we can pass your report onto the team to investigate, could you please open a direct ticket via our Support Site or send us a DM via ...

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @night_fury147 ,

May we please know what exact paint patterns have gone missing and could you please share any screenshot examples of this?

Thank you!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @vdp-gg,

As they're two different platforms, you aren't able to directly 'register' your Ubisoft copy into Steam.

You can however add it to your library as a Non-Steam Game.

This can be done by clicking the '+' icon to the bottom left of the client and selecting 'Add Non-Steam Game'. You then need to select the .exe file location for For Honor and you will then be able to launch it from your Steam library.

If you have any further questions, please let us know!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @mamo_mehdi ,

Thank you for getting in touch, sorry to hear you haven't been able to connect so far!

If you're still having this issue and haven't done so already, could you please make sure you complete all of the steps in this connectivity troubleshooting guide a try and let us know if there's any changes?

Please let us know how you get on.

Thank you!


18 Jun

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Hey @crimsenwolf ,

As we aren't members of the Dev team, we can't give the exact reasoning behind these decisions, however we're more than happy to pass your comments on these changes onto the team as feedback.

If there's anything more you'd like to share, please let us know.

Thank you!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @crimsenwolf ,

As we aren't members of the Dev team, we can't give the exact reasoning behind these decisions, however we're more than happy to pass your comments on these changes onto the team as feedback.

If there's anything more you'd like to share, please let us know.

Thank you!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @jack_el_gorila ,

Welcome to the Discussions!

As this is our English speaking forums, could you please translate your post so we can see how we can help?

Otherwise, you're more than welcome to post to our Spanish forums or open a case on our ...

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    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for the update @nasefc , glad to hear it's been sorted!

You know where we are if there's anything more we can help with!