Ubi-TheBerry

Hey @jordeee9 ,

If you haven't done so already, could you please make sure you give all the steps in this connectivity guide a try?

@LaeLenna - thank you for sharing the steps you've tried so far.

We'll need to look into this directly with your friend to be able to best su...

Hey @warpxtm ,

Thank you for getting in touch, sorry for the delay in getting back to you!

Are you continuing to have issues connecting?

If so, could you please make sure you have given all of the steps in our connectivity troubleshooting guide...

Hey @m1kokoxd ,

Sorry for the delay.

Your UHD 750 integrated graphics fall under the minimum specifications for the game, which you can read here.

A dedicated GPU equivalent to a GTX 660 or higher is required to run the game, anything below this will run into is...

Glad to see you've been able to get things sorted @snowie !

You know where we are if there's anything more you need help with!

Hey @coppertopgamer ,

Thank you for reaching out, sorry for the delay in getting back to you!

The minimum requirements for Trackmania can be viewed here.

A dedicated GPU is recommended and I'm afraid your integrated Radeon graphics fall below the minimum r...

Hey @t-kai ,

Thank you for getting in touch, sorry for the delay in getting back to you!

Are you still unable to send / receive invites?

If so, could you please try reinstalling the Ubisoft Connect PC client and let us know if there's any changes?

Thank you!

Thanks for sharing this @raveout , appreciate it!

Hey guys,

Thank you for your reports on this, we appreciate it!

As the next challenges are 17hrs out, we'll keep an eye on this.

Please let us know if this continues when the challenges change over and we'll update the team.

Thank you!

Thanks for this @evilgiraffe12 , I've passed it onto the team to look into.

We'll keep you in the loop with any updates as we hear them!

Glad to see this helped you too @seanachie69 !

I'm sorry to hear you've encountered this too @stumor and to hear it's been such a hinderance on your playthrough.

We hope to have news from the team on this to share in the future.

Thank you for your patience and apologies for the inconvenience caused!

Hey @zaid_gamer589 ,

Thank you for getting in touch with this suggestion!

We'll pass it onto the team for their consideration!

If there's ever anything else you'd like to share please let us know!

Hey @indigovenn ,

Thank you for getting in touch!

This a design choice by the team so as not to obscure the player's view during interactions.

We have had to hide some weapons, mostly weapons that are on the hip and right shoulders for the animations and cameras to have no obstructions.

Sorry for any disappointment caused and if there's anything more we can answer, please let us know!

Hey @evilgiraffe12 ,

Thanks for getting in touch!

This is already being investigated by the team, so I've passed your report onto them while they continue looking into this.

Please keep an eye on the forums for more news.

Thank you!

Hey @dylanbird1986 ,

Thank you for getting in touch, sorry to hear you're missing sound in-game!

May we please know what output device(s) you've tested with (headsets / speakers)?

Please also ensure that;

• Your current device is set as the Default in Windows Sound Settings
• In the Volume Mixer (right click sound icon), Assassin's Creed: Valhalla hasn't had it's levels brought down
• Your Windows OS is up to date

Thank you!

Hey @alexlck ,

Thank you for getting in touch, this is an issues which is known to and being investigated by the game team.

So we can pass them on, could you please provide a video of the issue and ensure you have a save uploaded to the cloud?

We can then add these to the ongoing investigation.

Thank you!

Hey @lutzman420 ,

Thank you for getting in touch.

We'd need to know more specifically about where your brother is up to to be able to assist.

Could we please confirm the quest / objective being displayed?

Could you please also ensure they've attempted the troubleshooting steps in this guide as well as testing with a new save file...

Hey @niflheim0_0 ,

Thank you for getting in touch, sorry to hear the game is crashing for you!

May we please know the specs of the PC you're using (GPU, CPU, RAM, OS, Laptop / Desktop)?

And could you please make sure you've given all the steps in this troubleshooting guide a try includ...

Hey @derelllicht ,

Thank you for reaching out, I'm sorry to hear you've been having issues launching the game!

As you've already attempted so many troubleshooting steps already, could you please open a case with us...

Hey @sidsixt ,

Thanks for getting back to us.

Could you please try deleting the config file before restarting the game?

You can find the config file by going to Documents\Assassin's Creed Valhalla\ACValhalla.ini

Please delete this file then relaunch the game as an admin before amending some keybinds and relaunch the game (as an admin each time) to see if these settings save.

Let...