Ubi-TheBerry

No problem at all @valkyrieavnor , sorry for the delay!

You know where we are if there's ever anything more we can help with!

Hey @jessa246 ,

Thanks for getting back to us with this.

We can't confirm what the outcome will be as of yet, but this has been reported to the game team.

We'll keep you updated here as and when we have available information from the team.

Thank you!

Hey @g0dape ,

Sorry for the delay, glad to see you've since found it.

@Krovven - are you able to locate it in the same place?

Hey @patchkno ,

Thank you for getting in touch with this!

If you're unable to upload your photos directly, could you please upload them to a hosting site (such as Imgur) and share the link here?

We can then take a closer look and pass them onto the team if necessary.

Much appreciated!

Hey @infernalyan ,

Thank you for getting in touch and reporting this!

As this isn't something that appears to have been noted to the team yet, could you please share any screenshots or clips of the issue and your available blueprints so we can pass it onto the game team?

Much appreciated!

Hey @borrietheblade ,

Thank you for reaching out and reporting this!

Is this still there after restarting the game or verifying the game's files?

Thank you!

Thanks for sharing this @misterfibble !

Hey @adrian-11 ,

Thanks for getting back to us with this.

As not every member of the Support Team has immediate access to the Division 2, we cannot always test all reported issues from our end.

Capturing a clip allows us to forward player's reports onto the game team for further investigation and as there's no guarantee the game team may encounter the same issue under the same circumstances, having additional examples are key in helping them more effectively investigate an issue.

Thank you for your understanding.

Hey @cybersamurai502 ,

Sorry for the delayed response.

As per with your other reports, would it be possible to please capture a clip of this issue happening in-game so we can pass them onto the team for investigation?

Thank you!

Hey guys,

Thank you very much for your continued updates, we appreciate them!

As noted in @Ubi-Gizmo's last post, if you could please share any video clip examples of this taking place, we'd be eager to pass these onto the game team for further investigation.

Thank you!

Hey @cybersamurai502 ,

Sorry for the delay in getting back to you here, thank you for your report.

So we can take a closer look into this and pass it onto the team for investigation, could you please provide some video examples of this issue taking place in game?

Much appreciated!

Thanks for getting in touch too @shin_velcro !

As per @Ubi-Gizmo 's post, could you please share a video of this issue for us to pass onto the team?

Much ap...

Hey @anonymus23 ,

Sorry for the delayed response!

Could you please provide some screenshots of these these examples too?

We can then pass these onto the team.

Much appreciated!

Hey guys,

Thanks for your updates!

At the moment, the team are aware of and are currently investigating reports into issues with the recent Hidden Alliance Twitch drops not being received in-game.

We don't have any further updates at this time, but rest assured investigations are ongoing.

We'll continue to keep you updated here as and when we have more information available on this.

Thank you!

Hey @jessa246 ,

I'm sorry for the delay in getting back to you!

Are you still encountering these issues?

If so, could you please provide some additional screenshots / videos showing the issues with picking up med-kits and Season Rewards not being in your inventory?

We can then take a closer look.

Thank you!

Hey guys,

Thanks for your responses and thank you for the screenshot @vissie365 , appreciate it!

This has since been passed onto the team who are currently investigating.

I've added your reports and screenshot to this while it's ongoing.

We'll keep you in the loop as and when there's more information from the team on updates!

Thank you!

Sorry for the delay in getting back to you @littlebullsheit !

Just to confirm @Macs1209 is spot on here.

We'd be happy to pass on your comments as feedback though and if there's anything more we can help with, please let us know!

Hey @unknown_merc44 ,

Thank you for getting in touch, sorry for our delayed response!

This is something that has been raised to the team for investigation who are collecting more information from affected players.

May we please know if you boosted any of your characters?

And did you start with them in DC or New York?

Thank you!

Hey @xxswat29xx ,

Sorry for our delay in getting back to you!

Does the game just freeze or completely crash to desktop?

And as noted by @PFC-Chips-Dubbo - do you notice any higher than usual CPU or GPU usage?

If you could also confirm your specs that'd be appreciated too (GPU, CPU, RAM, OS, Laptop / Desktop).
...