Ubi-Verse

Ubi-Verse



02 Oct

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@kri15 Hi there and welcome to the forums 😊

I am sorry to read that you are having problems with fast travelling!

Are you able to travel via the Atlas, or is that also not working? Is this affecting every map, or just England?

Thank you!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@myownterms66 Hi there, and thanks for the update 😊

Could you please install the game on an internal drive? Having it on an external hard drive can cause issues with running it.

Thanks!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@Solomon-mixey Hi there 😊

The issue you're describing has been reported and is currently being investigated by our development team.

As soon as we have an update regarding this, we will let you know πŸ™‚

Comment
    Ubi-Verse on Support Forums - Thread - Direct

Hi guys 😊

I am sorry to read that you are missing various items you purchased!

Could you please upload images of your inventory, so we can have a look at this?

Thanks!


05 Sep

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@Scarman285 Hi and welcome to the forums 😊

I am sorry to read that you cannot get the last order medallion!

This is a known issue, which will be resolved in a future update. Please keep an eye on the forums for the patch notes when the update is released πŸ™‚...

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Comment
    Ubi-Verse on Support Forums - Thread - Direct

@T4NK_XVII Hi there and welcome to the forums 😊

I am sorry to read that you cannot complete the mastery challenge. Thank you for the screenshots!

Could you please try to fast travel to another location and then go back as suggested by my colleague? This has resolved the issue for other players πŸ™‚...

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Comment
    Ubi-Verse on Support Forums - Thread - Direct

Hi again!

Small update: The team needs save files with the issue of Kara not selling ingots occurring in Dawn of RagnarΓΆk for their investigation.

Please make sure to upload an affected save to the cloud.

Thanks 😊

Comment
    Ubi-Verse on Support Forums - Thread - Direct

Hey guys 😊

Thank you for your continued updates regarding this!

Our development team is still looking into it, we will let you know once we have more information πŸ™‚


31 Aug

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@SpirantCrayon22 Hi there 😊

The development team has requested some more information for their investigation:

Did you complete a specific Kara's Arena run before this issue started occurring?
Did you buy a large amount of materials?
Did you do anything else out of the ordinary while in Kara's Domain?

They are also looking into the issue with Everold not selling Platinum ingots.

Thank you ...

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22 Aug

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@Randelia Hi again, and sorry for the late reply 😊

First of all, thank you for the detailed description and the screenshots! I really appreciate it!

Thanks for trying so many things to help with the investigation πŸ™‚
...

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17 Aug

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@FieldAgent-V Hi there and welcome to the forums 😊

I am sorry to read that you cannot defeat Balor in the quest "Amber Sun". Our development team is already aware of this issue and are currently investigating it.

Once more information becomes available, we will let you know on the forums!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

Hi everyone and welcome to the forums 😊

Our development team is aware of this issue and is currently investigating it.

Could you please try to fast travel away from the location, then go back and see whether that helps? This worked for other players affected by this.

Thanks!Β πŸ™‚


16 Aug

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@ItachisAugen Hi there Pottprinz and welcome to the forums 😊

I am sorry to read that you are affected by this!

Could you please provide a video of the issue? Please also make sure that you have your current save files uploaded to the cloud.

Thanks!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@sTwans Hi there 😊

Our teams are still looking into the crashing issue, we will let you know once we have more information! This is not just affecting Xbox players, but other platforms as well.

We have also forwarded your question regarding the rewards.

We will keep you up to date as much as we can πŸ™‚...

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Comment
    Ubi-Verse on Support Forums - Thread - Direct

@Gekkeboy045 Hi there and welcome to the forums 😊

We currently have no further information about more tombs coming to the game. Once we do, this will be included in the patch notes before any update including them.

Thanks!


15 Aug

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@ilia_dudin Hi again 😊 Glad to read that fast travelling helped! Just to make sure - you were now able to pick up the prisoner as intended?

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@Randelia Hi there 😊

Our development team has requested some further information for their investigation:

  • Have you touched the Forgotten Saga DLC? If so, have you completed it?
  • Could you please provide us with screenshots and/or video footage that show the names of the missing enemies in the Codex?


Thank you 😊...

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Comment
    Ubi-Verse on Support Forums - Thread - Direct

Hi everyone 😊

Our development team has provided an update:

@ilia_dudin They have noticed that you are still in combat in the video you provided. Could you please leave the area until the threat bar disappears, and then go back to the camp to check whether you can interact with the body then?

Please also try to fast travel away from the location, then go back and see whether that helps.

Thanks! πŸ™‚...

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Comment
    Ubi-Verse on Support Forums - Thread - Direct

@TheNorfolkian Hi there 😊

Our development team has requested some additional information for their investigation:

  • Could you do a drop attack and let us know if there is any difference in sound with Audio Dynamic Range on Full and Night?


  • A video of the issue, if possible, showing either oil pots exploding with Audio Dynamic Range on Full and on Night or performing a drop attack onto ...
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03 Aug

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@WildHunt Hi there, and thank you for the report and the video 😊

Our development team has been made aware of this issue and are currently looking into it! We will let you know once we have more information πŸ™‚

Thank...

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