Ubi-Verse

Ubi-Verse



05 Dec

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@G2MenLover Hi there and welcome to the forums 😊

I am sorry to read that you are having problems playing with your friend!

Could you please try what @ShagsterSpade mentioned (thanks for that πŸ‘) and see whether that helps?

Thanks!

Comment

@Familymischief9 Hi there and welcome to the forums 😊

I am sorry to read that you are affected by this issue as well!

Yes, please provide a short video of the problem. That would help us investigate this for you πŸ™‚...

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Comment

@inivisivel_CVO Hi there and welcome to the forums 😊

I am sorry to read that you are having problems with the ping in the game!

I can see that you already have a support ticket open. Our colleagues from the support team will help you out as soon as possible πŸ™‚...

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09 Nov

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@dominantboy Thanks for pointing out what the issue is, though πŸ‘ 😊

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    Ubi-Verse on Support Forums - Thread - Direct

@djon520 Hi there 😊

I am sorry to read that you cannot unlock the two trophies!

Regarding "Slam Master", have you also completed theΒ flyting tutorial with Alvis?

For "Completionist All The Way", could you please provide images or a video that show that you have completed all the regions?

Thanks!


01 Nov

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@jerkalerk Hi there and welcome to the forums 😊

I am glad to read you were able to resolve this issue by changing your frame rate!

Thanks for sharing this πŸ‘


31 Oct

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@ImmortalxWraith Hi again, and thank you for providing all this information 😊

You definitely meet the requirements to play the game!

Could you please let me know whether you have the game installed on an internal or external hard drive? Have you tried running both Ubisoft Connect and Assassin's Creed Valhalla itself with admin rights?

Thanks!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@tryhardbaby15 Hi there and welcome to the forums 😊

I am sorry to read that you cannot move the pillar either!

Could you let us know the link to the video? Then we will have a look πŸ™‚

Thanks!


30 Oct

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@rewolution_ Hi there and welcome to the forums 😊

I am sorry to read that you are affected by this issue as well!

Our teams are still looking into this. We will let you know once we have an update.

Thanks!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@Ivangcjr Hi there, and thanks for your feedback 😊

You are very welcome! I am glad to read that you were able to resolve the issue with the workaround provided πŸ™‚

Thanks for letting us know!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@aalessandrello Hi there and welcome to the forums 😊

We are only able to help out in English on these forums. Could you please translate your query for us?

Alternatively, you can reach out to our support team here and receive ...

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Comment
    Ubi-Verse on Support Forums - Thread - Direct

@haunted234 Hi and thanks for the update 😊

I am sorry to read that the festival is still not available! I have forwarded your report to the development team.

Thanks!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@dominantboy Anytime 😊

Thanks for the effort you put into that post!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@ImmortalxWraith Hi and thanks for the update 😊

I am sorry to read that the troubleshooting steps did not help!

Could you please let us know which operating system you are using? Could you also please confirm that you meet the minimum system requirements for the game, as asked by my colleague?

Thanks!


24 Oct

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@lkbernstein Hi there 😊

We have received an update from our development team:

Could you please provide any additional reproduction steps? The team is having problems reproducing the issue.

Please also make sure that you have your latest save file uploaded to the cloud.

Thanks!


18 Oct

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@Haggy51 Hi there 😊

Our development team would like to know whether you have viewed the shop menu (by pressing R1) as gear will not be available to purchase in the default training menu. In the video provided you did not view the shop.

Thanks!


03 Oct

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@FieldyHD Hi there and welcome to the forums 😊

I am sorry to read that you cannot progress further in the tomb! Thanks for the screenshot.

Could you please provide a video of what happens when you try to lower the platform? That would help us look into this for you.

Thanks!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@RiotPro_887 Hi there and welcome to the forums 😊

I am sorry to read that you haven't received all the medallions!

Could you please provide an image of the order menu, as well as images of your inventory (we need to see the medallions you own)?

Please also make sure that you have the latest version of the game installed (version 1.6.1).

Thanks!


02 Oct

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@ezi01499 You're welcome 😊

Have you tried to upload pictures? I still cannot see any, unfortunately 😞

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@Idonthack21 Hi there and welcome to the forums 😊

I am sorry to read that you are having problems with the Daughters of Lerion!

Which daughter are you not able to interact with? Was the game crashing at any point after you have defeated the other two?

Thanks!