Ubi-Wan

Hello there, Wits.. I'm sorry to hear about your experience when playing Siege. I can totally understand how these are disruptive to gameplay. I'd like to look into some troubleshooting options to see if we can get things running more smoothly. First, give the steps found here a try, to clear your system's performance. It may also help to ensure that any unnecessary background applications are disabled while playing.

For connection issues, have you tried any ... Read more

Hello there, Tinco24! Thanks for sharing this. I'd like to know if you've encountered similar situations previously? Additionally, if you have, were there ever any error codes presented at any time? I'd also like to know if you frequently encounter any latency issues.

Hello there, The_Mocker! Sorry to hear about these disconnects. We certainly didn't implement any kind of game time blocker! But I'd like to have these connection issues cleared up for you. For starters, I highly suggest completing the steps found within this FAQ to ensure your connection to our servers is running smoothly.

Hey there, sorry to hear about this. I'd like to have you try giving these browser troubleshooting steps a try when trying to access 2SV. Let me know if they're helpful in getting things running properly.

Hello there, Abuela-Chitera. I'm sorry to hear about this happening. If you frequently encounter disconnects, I'd recommend you complete these troubleshooting steps in order to clear your connection to our servers. Can you let me know if you've had trouble reconnecting to games previously?

Hello there, CazzzzGhost! Sorry to hear about this situation. If it's not the account you're posting on, can you let me know what other Ubisoft account, or perhaps other PSN names you've used previously? I'd be happy to look into things.

@fluzzle Hello there! Thank you for sharing this. I'd like to have a closer look at this issue. Please provide us with a video demonstrating what you're encountering when proceeding with 'Tilting the Balance'!

Hello there, Mild_Curry! Looking into your account, I can see two different instances of For Honor. One belongs to a steam account, and the other was recently purchased for Uplay. - could you let me know if you've got two different instances of For Honor in your Connect library? You may need to ensure you're selecting the correct one!

Hello there, genjigem. I'm sorry to hear you're running into these crashes. I'd like to have you give the troubleshooting steps found here a try, in order to clear your system's performance.

fredspekvet - have you been able to give the above steps a try as well?

Hello there, Str0ll1ng. I'm sorry to hear you're running into these issues when launching Siege. I'm curious to know if you're able to complete the steps found within the troubleshooting FAQ here to clear your system's performance?

Hello there, UnarmedCorn2647. I'm sorry to hear about this experience. I'm curious to know if this issue happened in-game? Or were you stuck loading into a match the entire time?

Hello there, Adam_Chattaway! Thanks for reaching out, and sorry to hear you're encountering this when playing The Division 2. I'm curious of your gameplay stays at 10 fps during your full game session? (I really hope not! ) Regardless, I'd like to have you complete the troubleshooting steps found here, to clear your system's performance. It may also be incredibly helpful to ensure background applications that aren't absolutely necessary for gameplay are ... Read more

Hey all. Thanks for getting back regarding this. I'd like to have those who have been able to complete connection troubleshooting, and are still experiencing these issues - reach out to our dedicated support team by creating a new ticket. This way, our team can have a closer look into further personalized troubleshooting options.

Hello there, Clone Trooper! Sorry to hear you're encountering this. Our teams are aware with some functionality relating to 2 step verification not working properly. Sorry for this! Our teams are looking into things at this time, and ask that those affected give the steps found within this FAQ a try. Let me know if things still aren't properly working after!

Hello there, wiilyishawesome! Welcome to the forums. I'm sorry to hear you're running into this issue. At this time, our teams are aware of issues relating to 2 step verification having trouble properly activating in some situations. Apologies for this! Do note that our team is looking into things at this time. We suggest giving these troubleshooting steps a try, to see if they help work around these errors.

Hello there, FujinYasuo! I'm sorry to hear about this. We're currently aware of a number of reports regarding 2SV not operating properly. At this time, we'd like to have you complete the steps found within this FAQ, to see if you're able to circumvent the issue you're running into.

Hey there, Taarna_321. I'm sorry to hear about these connection issues. I'd like to see if you're able to clear your connection to our servers specifically by completing the steps found within this FAQ.

Hello there, UltraNuX_! Welcome to the forums. I'm sorry to hear you're encountering this. We do have a dedicated FAQ for this, so I'd like you to have a look inside and ensure you've followed the steps within!

Hello there, and thanks for reaching out! As per the forum rules, we only communicate using English over these channels. If you'd like to speak with a representative using your native language, you can do so by ... Read more