Ubi-Wan

Hello there, Inori.--! I can totally understand how frustrating it can be to receive much less MMR than expected after a win. Do note that similar reports have already been forwarded to the relevant team and is currently under investigation. You can share your experience on the R6fix created for this issue!

Hey all! Our teams are investigating similar reports and would like some more information. For this issue, we ask for the affected game's match ID. This number can be found in the bottom right-hand side of the match's scoreboard when viewed.

Hey there, UnbuiltPeach99, and thank you, White_Mask for sharing your workaround! I'd like to see if this workaround proves helpful in solving the issue for you, Peach. If not, I'd suggest running through these connectivity troubleshooting steps to ensure you have a clear connection to Siege's servers.

Hey there! Thanks for reaching out with this - I'm sorry to hear you're having trouble purchasing credits. I'd like to check and make sure that you've got the steam overlay enabled. This can sometimes help in getting past steam purchasing errors.

Hello there, The_TalkingTree. I'm sorry to hear this, I can imagine how frustrating it is to encounter disconnects so frequently. I'd like to make sure you've given the troubleshooting steps here a try, as they're incredibly useful in clearing your connection to Siege's servers and avoid inconsistent connection issues here.

Hey there, zATOMICSHOTz. Welcome to the forums! I'm sad to see that you're here on behalf of this high ping issue. I'd like to have you try and troubleshoot these issues by completing connectivity troubleshooting specific to your platform.

Hey there, Maxotaurious. I'm sorry to hear about this instance. Do note that while we're unable to affect match history, our teams still are able to handle DDOS reports sent into us, with the proper information. These reports are preferred to be handled over tickets so more details can be gathered. Please create a new ticket with our dedicated support teams regarding this kind of report!

Hello there, Ech0Ech05. I'm sorry to hear you're having these connection issues, especially after having just purchased the game! I'd like to have you give the steps found within this FAQ a try in order to clear your connection to Siege's servers. This should be a great first step to avoiding these errors.

Hey all. I appreciate the information shared here. Thanks, Ryder.250 for sharing your experience with your ISP! I would like to note that if these issues persist afterwards, it'd be a great idea to complete some connectivity troubleshooting in order to clear your connection to Siege's servers.

Looking into your account, I am able to see the reset. These resets occur when an account receives an MMR rollback large enough to set its MMR much further away from its intended rating. Essentially, it allows you to start fresh. Rather than being hit with a massive rollback which sets you way further behind. The system gives you a fresh start at an even MMR opposed to what you would have been, should the rollback have occurred normally. You can read more on the system and how it works on the dev team's blogpost ... Read more

Hello there, Demolitions_Man. I'm really sorry to hear about this disconnect, as well as the inability to reconnect back to the match. I'd like to know if you encounter this frequently? If so, do you see any specific error messages more often than others? I'd like to know which, if this is the case!

Regardless, give the steps found here a try to ensure you have a clear connection to Siege's servers, and avoid these connection issues.

Hello there, CoqBoi! It may be possible that you've downloaded the game on an entirely separate drive. Do you know if you've downloaded Siege on a separate drive than the one which Ubisoft Connect is installed on? If so, it may be a good idea to get the game and Connect launcher on the same one!

Hey there. Sorry to hear these disconnects happen so frequently within Siege. I'd like to have you complete the steps found here to clear your connection to our servers. This should help in averting disconnects in the future.

Hey there, dpfox86. Sorry to hear you're encountering these crashes. I'd like to see if we can't address these by preforming some general troubleshooting for your system. It may also help to ensure that any unnecessary background applications are disabled while playing.

Hello there! I'm sorry to hear your frustrations, however please note that a recent update to Hyper Scape made 2FA a requirement for play. If you'd like assistance in setting this up on your account, please check out our dedicated ... Read more

Hello there, fireixii1971! I looked into your account, and I can see the first time you've played Siege on the account you've made your forum post with was today! This leads me to believe you may have played Siege on an entirely different Ubisoft account. If you can recall any other Ubisoft, or PSN accounts you may have played Siege on previously, this might clear the confusion up some!

Hey all! Thanks for sharing. I'd like to ensure everyone has a look at this R6fix report. We'd like to have everyone encountering this issue share their experience / upvote the report itself right there! This will certainly be the best way for us to help our team's investigation.

kingaminahm Hey there! Thanks for reporting this. Do note that this has been forwarded to the relevant team and is currently under investigation.

CesarSuas020906 - Hello! We only support English on the forums here, and we also have a French & German forum. Feel free to repeat your post in English, if able! Alternatively, you can open a ticket on our support site and an agent will get back to you in your preferred language.

Hello there, LupusAlbus_! Welcome to the forums. I'm really sorry to hear about this strange freeze / crash issue you're encountering at seemingly random within Siege. To start tackling this, I'd like to have you run through the steps found within this FAQ to troubleshoot your system's performance.

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