Ubi-WheelyDuck

Ubi-WheelyDuck



07 Apr

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Booh-Kakky
Using Win10 and been playing R6 since release.
However i now have a weird bug where the In Game Voice Chat doesn't work(Push to Talk) unless i do a Training Mission/ Terrorist Hunt first.
Bit bizarre, but i had tried all the fixes recommended online and sometimes it worked and sometimes it didn't.
However i saw a post were a guy said he had to do a Training Mission first and it works for him.
Did the same and it works for me to.

Any ideas how to fix this issue long term?

Thanks
Hey there,

Sorry to hear that you are encountering this strange issue that requires you to play Terrorist Hunt first before... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by DonMitchelCZ
Edit.: Solved through Ubisoft support.
Hey DonMitchelCZ, welcome to the forums!

Sorry to hear that initially your pack was missing.

It is great to hear you have now received this since reaching out to us!

If ever we can help in the future just let us know
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey blakwing42, welcome to the forums!

Sorry to hear you are having trouble playing 3 vs AI.

You should be able to do this by first inviting your friends to your party, After this you should be able to select 'training grounds' and you should have 2 options available to you.

1 option will be to play online co-op and this is the option that will add other players. Please ensure you are selecting the other option available to you.

Many thanks
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Djuro005
On march 25th secret change was made. It ia now so hard to play terrorist hunt to get some renow. If this was mistike Ubi fix it, but if this is not mistake Ubi really hate players.
Hey Djuro005,

Sorry to hear you are receiving very little renown.

Can I check how much you are receiving per game?

Many thanks
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey guys,

Sorry to hear that you are having trouble connecting to our servers since the update.

The guide you are referring to is a connectivity troubleshooting guide which is one of many ways we can troubleshoot the connectivity issue you are having.

If after following those steps the issue remains just let us now as we are happy to investigate further and all potential causes

Many thanks
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey Mr.schnorres500, welcome to the forums!

Sorry to hear that you experienced this delay joining match.

Can I just check that I understand you hadn't yet joined a game when you got this error?

Has it ever happened since?

Many thanks
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by TommyinnitStan
I recently bought ghost recon future soldier for the skin for ashes gun, I've played it for about an hour and got bored, when I went to go get my reward it tells me I need to own the game to get it. Does anyone know how to fix this issue?
Hey TommyinnitStan, welcome to the forums.

Sorry to hear you did not receive your Future Soldier skin in Siege.

Can I just check whether you have launched Future Soldier at all? I would also recommend allowing 48 hours after you first launch the game before you can use it is Siege.

Please let us know if you have further trouble
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey guys,

Sorry to hear that your mic icon is not appearing in game.

To help us troubleshoot would it be possible to share an image of your sound settings using a link from a third party image sharing site?

Many thanks
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by DjZer007
Could you please highlight this thread for others to see as well. So no one has to find this and figure out the issue. It would help a lot of people.
Hey DjZer007,

Thank you for sharing this solution with us all.

This thread will remain here to help others also

If ever we can help in the future just let us know
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Zeltrax..
I have the same issue if I press alt + A I can't move left.
Hey Zeltrax..,

Sorry to hear that you cannot move when you press alt + A.

Can I check whether you have followed the steps mentioned previously in the support article in this thread?

Many thanks
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey guys,

Sorry to hear that you were having trouble with your game crashing.

It is great to see that some of you have resolved this issue by verifying your game files.

Would it be possible to let us know if you have further trouble following this?

Many thanks
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by FyS-.fantom_47
Good day it would be a problem to be ranked unranked while out crashel in the game and I can't go back to connecting already server error writes someone some idea
Hey FyS-.fantom_47, welcome to the forums!

Sorry to hear that you are encountering a crashing issue midgame that prevents you from rejoining. Can I check whether this crash only boots you out of the online game or out of Siege completely?

Can I also check when it was that you first noticed this?

Many thanks
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Narkinhos
seriously I activated a seven days bonus to server start not work? i tried to launch the game from 9am to now and nothing, every time that i try to enter the game he give me error code 3-0X0001000B, i already tried everything related to this error and nothin. whats now?

SERVER: BRAZIL
Hey there,

Sorry to hear that you were unable to play after activating a 7 day bonus.

The error you described is a connectivity error message and we would generally recommend to follow our ... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by AGL_KMC
Same thing hapens to me too, I hope this will solved soon
Hey there, welcome to the forums,

Can I just check that your issue is also exclusive to Vulkan for clarity?

Many thanks

25 Mar

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by V_Grand
I always play with names off and when I updated the names are stuck on even when i turn them off in interface prefrences
Hey V_Grand, welcome to the forums!

Sorry to hear that you are unable to remove player names in game

Can I check whether this issue affects both API's or is it only 1 of them whether that be Vulkan or not?

Can I also check whether if you make the change before a game does this still not remain when in game?

Many thanks

22 Mar

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by BorrieTheBlade
Evening.

Just purchased the Ult. Edition of the game and the 3 of the 4 uniforms/headgear are missing in game. I received Zero's Disruptor but not Melusi, Aruni, or Ace's sets. I'm not sure if it's a bug OR it's a timed release like per season. I don't see any fine print that states that they are timed releases.

If they are timed, and RNG as far who you get first, second, etc then disregard this forum post. Otherwise, could I get support for the missing 3 please?

Thank you and have a great day.

B
Hey there,

Great question!

It is indeed intended that at this stage you should only ... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by MaxP0wer_
Hi,

Since Crimson Heist patch I’ve been experiencing some problems when rendering the game in 5760x1080 resolution.
Usually the first game I play, everything is ok and the game runs in the three monitors with the usual picture stretch in
both side monitors. then the next map, the rendering change and all the action happens only in the middle monitor.
I’ve checked graphic configuration, the resolution is set ok. I tried different settings, launching with Vulkan option, I have updated
Nvidia drivers and verified the game files but happens everytime.

Its a real hazzle because even with the side stretch I really enjoy playing with all my screens.

thanks....
Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by TriangleKitKat
Eii yo, let's make this a world record for the longest update regarding the bug. Let's go!!!
Hey there,

Thank you for your update, I can assure you that this is still actively being investigated by the team but currently there isn't an update

Once we have an update we will let players know

Many thanks for your patience
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey onnisan,

Sorry to hear that you have experienced lower fps since the update.

As you advised that this has only been an issue since the update I would recommend to verify your game files, this would help prevent any potential missing files causing an issue

Any trouble just let us know
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Lord_Alligator
Every time i try to activate my account to get packs for watching streams it says there is an error.
I have tweeted multiple times at ubi support and they said they are working on this issue. it has been over a month and nothing has changed. i have missed out on dozens of cool rewards and now im going to miss out on the old pro league outfits.
Hey Lord_Alligator,

Sorry to hear that you have been encountering an error when trying to link your Twitch and Ubisoft account,

Can I check what error you have been getting? Have you ever had a twitch account linked in the past or has your Twitch account ever been linked to another ... Read more